"Felt very safe at this hotel. Wonderful views. A lot of restaurant options around the hotel. Flaws: pool was too small, and water was not refreshing. ... " More
Zona Hotelera stay
Your stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Puerto Cancun Golf Course and Langosta Beach. Cancun Convention Center is within 6 miles (10 km) and La Isla Shopping Mall is within 9 miles (15 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an outdoor pool, and A 24-hour gym. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the spa tub and perks like a free beach shuttle.
Apr 16, 2024 by Leo
Dear GuestIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Leonardo BadilloManaging Director Assistant
Apr 13, 2024 by Leo
Dear GuestIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Leonardo BadilloManaging Director Assistant
Jun 29, 2023 by GH
Dear Jessica,It is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernandezManaging Director Assistant
Jun 22, 2023 by GH
Dear CruzIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernandezManaging Director Assistant
May 5, 2023 by GH
Dear JosephIt is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernándezManaging Director Assistant
Apr 19, 2022 by KO
Dear Joe It is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for the preference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips. Cordially, Karen Ontiveros Managing Director Assistant
Dec 22, 2021 by KO
Dear Dorian, It is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for your preference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips. Cordially, Karen Ontiveros Managing Director Assistant
Sep 24, 2020 by Diego Radilla
Dear Michael It is my pleasure to have the opportunity to thank you for the valuable time invested in completing our Guest Satisfaction Survey regarding your recent stay. We are grateful for the preference in choosing us to serve you during your trip to Cancun. Priceless comments from unique guests like your guide and teach us every day to develop our service procedures. On behalf of the entire team at Renaissance Cancun Resort & Marina, we will be delighted to have one more opportunity to serve you with a quality of service at the level that you deserve. If there is anything else I can do anything for you, please do not hesitate to contact me. I am at your complete disposal. Cordially, Diego Radilla General Manager Assistant
Renaissance Cancun Resort & Marina offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2716 square feet (252 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Renaissance Cancun Resort & Marina. This 4-star Cancun hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Renaissance Cancun Resort & Marina offers 180 accommodations with safes and hair dryers. 65-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.
Litoral - This theme restaurant specializes in farm to table cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Zek - This bar overlooks the pool. Open daily.
Late night fare is available from room service (during limited hours).
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.