"The pictures are catfish. This hotel is old and out of date. There are like 4 employees that made our time worth the trip. Other than that, it doesn’t ... " More
On the beach
With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Delfines Beach and 3 miles (5 km) of La Isla Shopping Mall. Hotel Zone Beaches and Museo Maya Trailhead are also within half a mile (1 km).
Free water park, fitness center
This resort features free water park access, a full-service spa, and 9 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Jan 30, 2023 by Maribel Su | Marketing Manager
Dear Perry,We regret that your perspective was not fulfilled. However we try to train our staff to provide a unique and distinctive service.We hope that in the future you will give us the opportunity to judge for yourself the improvements we have made.
Jan 23, 2023 by Social Media Manager
Good day Mr. Villanueva, Thank you so much for sharing your Seadust experience. We're glad you enjoy your stay and we hope to welcome you again soon.
Dec 19, 2022 by Social Media Manager
Dear Mr. Powell, Thank you very much for sharing with us the comments about your recent experience staying at our resort. It has been a pleasure to receive you and to know from your review that you enjoyed our facilities, the excellent gastronomic offer of our restaurants, the great entertainment service, and the attentive service of our staff.We thank you for your recommendations and hope to welcome you back soon.
Nov 22, 2022 by Social Media Manager
Good morning Mr. Hearne,Thank you so much for rating us. We're glad to read you enjoyed your suite and our facilities. Your comment is so important to us, we will share your TV comments to our managers. We hope to see you again soon.
Sep 3, 2022 by Executive Reputatión On-line
Dear Steffinita.Thank you for taking the time to write us we complace that you enjoyed your vacations at our resort.Thank you for choosing Seadust Cancún Family Resort for your stay.Regards!
Aug 22, 2022 by Executive Reputation On-line
Hello CarlThank you very much for your comments and for sharing areas of opportunity to improve the experience of all our guests.We hope you visit us again; best regards from Cancun!
Aug 8, 2022 by Executive Reputation On-line
Hello Sherilyn! Thank you for your review, we assure you that we will work on all the points you mention. It was a pleasure for us to be able to assist you and we look forward to seeing you again on your next vacation. Thank you for choosing Seadust Cancún Family Resort for your vacations! Kind regards!
Jun 13, 2022 by Vanessa
Thank you very much for sharing with us the comments of your recent experience staying at Seadust Cancun Family Resort. For us it has been a pleasure to receive you and to know from your review that you have enjoyed our facilities and the attentive service of our associates. We greatly appreciate your recommendations and look forward to welcoming you back in the very near future.
May 5, 2022 by Vanessa
Thank you for sharing your experience with us, we are very happy that you enjoyed your stay. We will have to work on different aspects, including those you very kindly pointed out. We appreciate you taking the time to write this review as all comments are essential to improving our service. Kind regards,
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cancun resort.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Seadust Cancún All Inclusive Family Resort offers 505 air-conditioned accommodations with free minibar items and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily.
Florencia - This restaurant specializes in Italian cuisine and serves dinner only.
Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This delicatessen serves dinner only. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Spa at Seadust has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
