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Comfort Inn Mayfield Heights Cleveland East

2.5-star property
1421 Golden Gate Blvd, Mayfield Heights, OH 1-855-201-7819
3.9 out of 5
Good!
See all 16 travelocity Reviews

"Overall property was good. Expected more for the price. The breakfast was rather disappointing. " More

By a verified traveler on Fri 15 Jul 2022

Points Of Interest

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Hotel Description

Hotel with free WiFi, connected to a shopping center in Mayfield Heights

In shopping district

Within 3 miles (5 km) of this Mayfield Heights hotel, you'll find Cleveland Clinic - Hillcrest Hospital and Chagrin River. Also, St Ann Shrine is within 3 miles (5 km) and StoneWater Golf Club is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Sep 6 - Sep 7

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn Mayfield Heights Cleveland East ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Mayfield Heights Cleveland East

Everyone (9) Couples (1) Family (5)
3 out of 5
Overall property was good. Expected more for the price. The breakfast was rather disappointing.

Posted by , from LAKE PLACID on Jul 15, 2022

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Comment from Hotel Management

Jul 16, 2022 by Brittany, GM

Thank you for your thoughts regarding your recent stay. It's disappointing to hear that you were not completely satisfied. I do hope you will give us another chance

5 out of 5
Clean. Good location. Friendly staff. Easy check-in/out. Breakfast okay, but orange juice machine was out of order and coffee was weak. Limited baked goods.

Posted by on Apr 27, 2022

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Comment from Hotel Management

Apr 28, 2022 by Management

Thank you for sharing your thoughts. We look forward to seeing you again

3 out of 5
Carpet had an odor and toilet needed to be seated and secured to floor so it would not rock when getting up.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Sep 13, 2021 by General Manager

Thank you for your comments and informing me of your recent visit. I have shared your comments with my staff, to ensure these situations are handled differently in the future for all guests.

5 out of 5
Property was fine. I had no need to ask for anything from staff. There was nothing out for breakfast but frozen sandwiches and a granola bar were brought out when we asked.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Sep 13, 2021 by General Manager

Thank you for your 5 star review. We appreciate your business and look forward to seeing you the next time you are in the area. Here are a few local attractions you may enjoy during your next visit; Botanical Gardens and Beachwood Mall.

5 out of 5
Perfect location, for the wedding I attended

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 5, 2021 by General Manager

Thank you for your 5 star review. We appreciate your business and look forward to seeing you the next time you are in the aera. Perhaps the next time you are in the area you may enjoy these local attractions; the Aquarium and Aurora Farms Outlet Mall.

4 out of 5
Good location and the staff were very friendly. The lobby area was clean. My biggest issue is that my room reeked of cigarettes and it was overwhelming.

Posted by on Aug 31, 2020

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Comment from Hotel Management

Aug 31, 2020 by General Manager

Thank you for your feedback! We appreciate your business and look forward to seeing you on your next visit. I have discussed your comments with my staff.

4 out of 5
The laundry room needed to be cleaned up. Also had to alert the desk clerk that the garbage container needed to be emptied. The next afternoon when I went there it had been emptied.

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by General Manager

Thank you for informing the staff regarding the laundry room area. Thank you for your business. We look forward to seeing you the next time you are in the area.

3 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by General Manager

Thank you for your business. Thank you for choosing to stay with us during your recent visit to the area.

4 out of 5
The rooms were clean and looked new. Breakfast was good.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Crystal B.

Dear Mirv, Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and welcome more feedback so that we can determine how we can provide you with that superior experience. I hope you give us an opportunity to better serve you in the near future. Sincerely, Comfort Inn Mayfield Heights

3 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 8, 2019 by Crystal B.

Dear Valued Guest, Thank you for your business and hope you will return soon so that we can do better. Sincerely, Comfort Inn Mayfield Heights

About the Comfort Inn Mayfield Heights Cleveland East

Location 1421 Golden Gate Blvd, Mayfield Heights, OH 44124

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 0 square feet (0 square meters). A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Mayfield Heights Cleveland East. Free self parking is available. This Mayfield Heights hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Mayfield Heights Cleveland East offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mayfield Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Inn Mayfield Heights
  • Kensington Mayfield Heights
  • Comfort Inn Mayfield Heights Cleveland East Hotel
  • Comfort Inn Cleveland East Hotel
  • Comfort Inn Mayfield Heights Cleveland East
  • Comfort Inn Cleveland East
  • Comfort Inn Mayfield Heights Hotel Mayfield Heights
  • Comfort Inn Mayfield Heights Cleveland East Ohio
  • Comfort Inn Mayfield Heights Cleveland East Hotel
  • Comfort Inn Mayfield Heights Cleveland East Mayfield Heights

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.