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Best Western Cades Cove Inn

2.5-star property
7824 E Lamar Alexander Pkwy, Townsend, TN 1-855-201-7819
4.4 out of 5
Excellent!
See all 33 travelocity Reviews

"Staff was very helpful and courteous room was clean and spacious " More

By a verified traveler on Fri 08 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Great Smoky Mountains National Park in Townsend

In Townsend

Your stay at this hotel will put you steps from Shadows of the Past Hiking/Biking Trail and a 5-minute walk from Townsend Visitor Center. Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum are also within half a mile (1 km).

Free perks

A gym is featured at this hotel, along with free self parking. Guests will appreciate free perks like full breakfast and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room May 5 - May 6

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Cades Cove Inn ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Cades Cove Inn

Everyone (17) Couples (7) Family (10)
5 out of 5

Posted by on Mar 16, 2024

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Comment from Hotel Management

Mar 19, 2024 by AL

Thanks for staying with us.

5 out of 5
Staff was very helpful and courteous room was clean and spacious

Posted by on Dec 8, 2023

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Comment from Hotel Management

Dec 9, 2023 by al

Thank you for staying with us.

4 out of 5

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 27, 2023 by AL

Thanks for staying with us,

5 out of 5

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 21, 2023 by AL

Thank you.

4 out of 5

Posted by on Mar 17, 2023

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Comment from Hotel Management

Apr 8, 2023 by al

Thank you for staying with us and we do hope you enjoyed your stay with us.

5 out of 5
A nicel amminity appointed, quiet spot to spend the weekend

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 12, 2023 by Al

Thanks for staying with us. We wish you a safe travel home.

4 out of 5
Travelocity did not tell the hotel I was to stay with pet and they gave out all the pet rooms. They were able to accommodate me since I was there for one night. I had to walk upstairs with dog and luggage and I have problems with my back. There was a field to walk the dog, but the access was not safe as there was a hill and no path and the grass had been wet. Breakfast was ok and welcome. The room was clean, but some in a nearby room were noisy.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 26, 2022 by Al

Thanks for staying with us.

5 out of 5
It was a nice hotel.

Posted by on Oct 26, 2022

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Comment from Hotel Management

Oct 27, 2022 by al

Thank you.

4 out of 5
It’s good for the price and location.

Posted by , from Seneca on Oct 3, 2022

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Comment from Hotel Management

Oct 3, 2022 by al

Thank you.

5 out of 5
Convenient

Posted by on Jun 11, 2022

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Comment from Hotel Management

Jun 13, 2022 by al

Thank you!

About the Best Western Cades Cove Inn

Location 7824 E Lamar Alexander Pkwy, Townsend, TN 37882

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center and a vending machine are also featured at Best Western Cades Cove Inn. Free self parking is available. This Townsend hotel is smoke free.

  • 54 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. This Townsend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Grey water recycling system
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cades Cove
  • Best Western Cades Cove Inn
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Townsend
  • Cades Cove Inn
  • Best Cades Cove Townsend
  • Best Western Cades Cove Inn Hotel
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Inn Hotel Townsend

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.