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4.3 out of 5

"Even though we had to leave before breakfast, Thor had a go bag for us with fruit, water, and a granola bar. " More

By a verified traveler on Fri 14 Feb 2020

Hotel Description

Kenner hotel in Kenner - Louis Armstrong International Airport area

Near the airport

A stay at this Kenner - Louis Armstrong International Airport hotel places you within 6 miles (10 km) of Pontchartrain Center and 9 miles (15 km) of Treasure Chest Casino. Also within 9 miles (15 km) are Destrehan Plantation and Clearview Mall.

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 70 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Pillowtop beds, MP3 docks, and premium bedding are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$78* Per night/room Mar 2 - Mar 3

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus New Orleans Airport Hotel ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus New Orleans Airport Hotel

Everyone (20) Couples (4) Business (1) Family (14)
2 out of 5
One ice machine only in the lobby. Shuttle service was totally unacceptable! Waited for over an hour at the airport. Nearly 45 minutes after calling to see when a shuttle would be coming around! Check in person was surly and rude, not welcoming in any way

Posted by on Feb 18, 2020

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2 out of 5
Our room was dirty with white stuff all over the carpet and tile, but we were so tired we just dealt with it since we wouldn’t be staying long at all. Luckily the shuttle was on time.

Posted by on Feb 17, 2020

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5 out of 5
Even though we had to leave before breakfast, Thor had a go bag for us with fruit, water, and a granola bar.

Posted by on Feb 14, 2020

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5 out of 5
It was me and my elderly mother and the owner was so accommodating to help and watch out for us. We had used Uber there is a error in billing and we were sitting in the car longer then normal he was standing outside. When we came back into the hotel he asked if everything was ok.. His staff is friendly and helpful I would stay there again on our next visit to NOLA..

Posted by on Feb 4, 2020

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3 out of 5
The type of room ordered was not the room we received. The lady at the desk said there was nothing we could do because it was booked through Travelocity. We were not looking for an upgrade just the room booked.

Posted by on Feb 3, 2020

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4 out of 5

Posted by on Jan 27, 2020

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5 out of 5
It was clean and updated. A good value for the price

Posted by on Jan 6, 2020

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4 out of 5
Everything was fine. Room was nice. Staff was very nice and helpful.

Posted by on Dec 30, 2019

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4 out of 5

Posted by on Dec 3, 2019

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5 out of 5

Posted by on Oct 23, 2019

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About the Best Western Plus New Orleans Airport Hotel

Location 189 W Airline Dr, Kenner, LA 70062

Property Features

Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square meters) and includes a conference center. A roundtrip airport shuttle is free (available on request). Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free. This Kenner hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 5 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property's extended parking fee is USD 12 per day during the holidays from December 20, 2018 - January 2, 2019.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 5 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Western Plus New Orleans Airport Kenner
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  • Kenner Best Western Plus New Orleans Airport Hotel Hotel
  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Western Plus New Orleans Airport Kenner
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  • Best Plus New Orleans Kenner
  • Plus New Orleans Hotel Kenner
  • Best Western Plus New Orleans Airport Hotel Hotel
  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Western Plus New Orleans Airport Hotel Hotel Kenner

You should know

  • Best Western Plus New Orleans Airport Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.