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4.1 out of 5

"Seems pretty reasonable and clean inside for the price " More

By a verified traveler on Thu 02 Feb 2023

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Hotel Description

Hotel near 5th Avenue in Long Island City

Heart of Long Island City

Your stay at this Queens hotel places you within 3 miles (5 km) of 5th Avenue and Central Park. Empire State Building and Grand Central Terminal are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Plaza Hotel

Everyone (2) Couples (1) Family (3)
4 out of 5
Seems pretty reasonable and clean inside for the price

Posted by on Feb 2, 2023

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Comment from Hotel Management

Feb 2, 2023 by Front Desk

Dear Ethan,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

3 out of 5
I didn't like the area, felted not too safe. Specifically at night and even during the day.

Posted by on Jan 23, 2023

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Comment from Hotel Management

Jan 23, 2023 by Front Desk

Dear Alberto, We apologize that you did not enjoy a satisfactory stay with us. We completely understand your hesitation towards the area and we can assure you of the safety of our location. We hope that as our neighborhood is vastly improving you will be more inclined to stay with us again. Best Regards, Best Western Plus Plaza

4 out of 5
Needs a curtain in the middle of the window also and a sink counter

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 25, 2019 by Ruby

Dear Valued Guest, Thank you for your time and feedback. We hope that you will come back to stay with us on your next visit to NY. SIncerely, Best Western Plus Plaza Hotel

5 out of 5
Great customer service and hospitality. The room was very nice minus some carpet stains. It was little touches in the room that made the difference (the tissues were in thr shape of a flower, the toilet paper was folded, etc.). The morning breakfast was decent and staff was friendly.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Sade

Thank you for choosing Best Western Plus L.I.C., We apologize for any inconveniences you may have experienced. However, we are glad that you had a good time with us. We hope to see you again soon. Sade, Front Desk

4 out of 5

Posted by on May 31, 2019

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Comment from Hotel Management

May 31, 2019 by Steffie

Dear Guest, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Stephanie Best Western Plus Plaza

4 out of 5
The elevator was too slow and was being worked on so I had to carry my suitcase down the stairs when checking out.

Posted by on May 22, 2019

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Comment from Hotel Management

May 24, 2019 by Ruby

Dear Valued Guest, We sincerely regret that you had to carry your luggage down the stairs. We apologize for the elevator not working at the time you stayed with us. We rarely have them out of order, almost never. This was a scheduled thorough maintenance and it really takes a while. We are assuming that the rest of our services and amenities met your standards and we are very happy for this. Please visit us again soon. Thank you so much for your time and feedback. Sincerely. Best Western Plus Plaza Hotel

5 out of 5

Fine, affordable hotel convenient to Manhattan

Pleased with two-night stat while visiting Mnahattan. Larger, more comfortable room than we'd ever be able to afford in Manhattan. But everything is just a few subway stops away. (And the subway itself is just two blocks south of the hotel on 21st St.). Plus: they provide a quality breakfast with a surprising amount of choice. Nice to see a hotel work for our business. We'll be back!

Posted by on Jul 18, 2018

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Comment from Hotel Management

Jul 19, 2018 by Monika

Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Plus Plaza

About the Best Western Plus Plaza Hotel

Location 3934 21st Street, Long Island City, NY 11101

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Long Island City hotel.

  • 1 building
  • 119 guestrooms or units
  • 10 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Long Island City Hunterspoint Avenue Station (1.9 km / 1.2 mi)
  • Metro station: 21 St. - Queensbridge Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Plaza Hotel offers 119 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Plaza Hotel Best Western
  • Best Western Plaza Hotel Long Island City
  • Best Western Plaza Hotel
  • Best Western Plaza Long Island City
  • BEST WESTERN Plaza Hotel Long Island City, New York
  • Best Western Plus Plaza Hotel Long Island City
  • Best Western Plus Plaza Long Island City
  • Best Western Plus Plaza
  • Best Western Plaza Hotel New York City
  • Plus Plaza Hotel Long City
  • Best Western Plus Plaza Hotel Hotel
  • Best Western Plus Plaza Hotel Long Island City
  • Best Western Plus Plaza Hotel Hotel Long Island City

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.