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"My room wasn't really ready, and we got there at 10pm. Hotel staff was very loud in the hallway outside our room, still working on the room turnover. " More

By a verified traveler on Tue 02 Aug 2022

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Hotel Description

3-star hotel near Fallsview Casino

Downtown Niagara Falls stay

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Seneca Niagara Resort & Casino. Maid of the Mist and Rainbow Bridge are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Sep 12 - Sep 13

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wingate By Wyndham Niagara Falls ratings based on 55 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate By Wyndham Niagara Falls

Everyone (14) Couples (5) Family (29)
3 out of 5
My room wasn't really ready, and we got there at 10pm. Hotel staff was very loud in the hallway outside our room, still working on the room turnover.

Posted by , from Batavia on Aug 2, 2022

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1 out of 5
Dusty uncleaned room corners and beneath beds. Bed bugs in room 309. There were mice crawling right across the dining area by the check-in desk

Posted by on Jul 29, 2022

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1 out of 5
Would never recommend anyone to stay here. Front desk informed multiple times during our stay about the bathroom door not closing/locking, the bathtub did not drain, toilet did not flush and we did not see housekeeping for 3 days... There was no maintenance person on the property to send to the room, front desk was going to "check- in" if our problems were resolved. Nothing was ever resolved - had to go downstairs to lobby to use a restroom, did not shower due to a disgusting bathtub, breakfast was so overcrowded went offsite everyday to eat. No contact whatsoever from a shift manager/general manager, Travelocity gave up after trying to contact them after 2 days. Will never book through here again.

Posted by on Jul 10, 2022

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4 out of 5
Loved the hotel, in close walking proximity to the Falls, restaurants, attractions and the Canadian Border! Loved it! Would go back again!

Posted by on Jun 28, 2022

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3 out of 5
The team tried, everyone is short staffed. They reported being overbooked because two house keepers were missing: one had called in sick (one was let go). One of my reservations was missing. I texted with Angelo on Travelocity and he said I would hear soon- I requested a reimbursement for the one room; waiting still.

Posted by on Jun 3, 2022

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1 out of 5
Very dirty. The room clearly hadn't been cleaned in several days

Posted by on Apr 7, 2022

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4 out of 5
You can tell the hotel has just been updated. When we walked into our room there was a strong odor of some sort. They had no extra room to change us into. There was dirty towels in the closest from previous guest. The hotel Is extremely understaffed. The girls running the front desk in the evening was running around doing everything. We went down for breakfast at 7:15 and it wasn’t ready. Breakfast wasn’t ready until 7:45. The hotel is close to everything. Only about a 5 min drive to falls. You are able to walk to casino. We would stay here again if we had too. Wouldn’t be our first choice.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Apr 6, 2022 by sasha

We're sorry to hear of your stay was compromised by cleanliness of your room. We have since fixed our staff issue and we are working hard to prevent any inconveniences from recurring.

5 out of 5
The only complaint is that the hall was dirty, seemed like they dragged something that was leaking and didn’t clean after ……..

Posted by , from Upper Saddlle River on Nov 11, 2021

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5 out of 5

Posted by , from FRAMINGHAM on Sep 28, 2021

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2 out of 5
I didn’t think the room was worth what I was charged.

Posted by on Sep 7, 2021

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About the Wingate By Wyndham Niagara Falls

Location 333 Rainbow Blvd, Niagara Falls, NY 14303

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Wingate By Wyndham Niagara Falls. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 conference rooms
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Wingate By Wyndham Niagara Falls offers 110 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 47-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Wingate By Wyndham Niagara Falls has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • In-room safe fee: USD 1.62 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Niagara Falls Hotel
  • Wingate Wyndham Niagara Falls
  • Wingate By Wyndham Niagara Falls Hotel
  • Wingate By Wyndham Niagara Falls Niagara Falls
  • Wingate By Wyndham Niagara Falls Hotel Niagara Falls

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.