Skip to main content
Beginning of main content

"Excellent customer service " More

By a verified traveler on Thu 12 May 2022

Enter dates to see availability

Hotel Description

3-star hotel near University of Pennsylvania

University City stay

A stay at this University City hotel places you within half a mile (1 km) of University of Pennsylvania and 2 miles (3 km) of Philadelphia Zoo. Drexel University and Hospital of the University of Pennsylvania are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and valet parking. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Studio, One King and One Sofa Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179* Per night/room Jul 17 - Jul 18

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite, One King and One Sofa Bed, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite, Two Double and One Sofa Bed, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Homewood Suites by Hilton University City ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton University City

Everyone (7) Couples (4) Family (4)
1 out of 5
they do not tell you they charge you a week ahead of time then tried to take more money out of my account then the room cost no happy ended going somewhere else

Posted by on May 27, 2022

Was this review helpful to you?
5 out of 5
Excellent customer service

Posted by on May 12, 2022

Was this review helpful to you?
4 out of 5
The pool is closed, and this was one of the main reasons we picked this hotel. Parking is expensive. Overall however good experience

Posted by , from Milton on Apr 18, 2022

Was this review helpful to you?
5 out of 5
I didn’t like that the pool was closed, on the website and Travelocity website it doesn’t state the pool is closed. The reason I stayed at the hotel was to give my kids a little break from everything going on and let them swim. Unfortunately they were not able to use that amenity. Very disappointing.

Posted by on Jan 21, 2021

Was this review helpful to you?
2 out of 5
Within five minutes of my check in, I had my first complaint. My initial room had not one but TWO bugs in two different areas. I was disgusted and immediately ready to check back out. My friend who was staying with me and celebrating her birthday decided she would call the front desk. She called the front desk to inform them we had found bugs and the front desk associate did not respond with the urgency to do anything about it. We then were assigned another room that we couldn’t check in ourselves and had to wait on an engineer to let us in. The key system was down and we did not receive our keys until hours later. The second room we checked in was just decent. There was water damage on the ceiling in the shower which was not pretty to look at.

Posted by on Aug 31, 2020

Was this review helpful to you?
1 out of 5

Posted by on Aug 16, 2020

Was this review helpful to you?
5 out of 5
Lots to see and eat within walking distance. Rooms were nicely furnished. (The door stuck a bit, but wasn't a concern for me once I knew it needed to be elbowed open and shut-something to maybe check for that room.) breakfast was very good-not to be missed as it's included. not the standard free breakfast at a hotel. the travelocity times are wrong though --breakfast is 6-930am m-f and 7-1030am s-s. they also have social hours 5-7pm m-t though I wasn't present for those days. still a nice thing to know they have. recommend them-very courteous and clean establishment

Posted by on Nov 25, 2019

Was this review helpful to you?
5 out of 5
Everyone at the front desk was very nice and we even got a free dessert coupon for a restaurant down the street called City Tap House (which we highly recommend). We got a top floor room with a beautiful view, and the room was cool and clean. Highly recommend this place.

Posted by on Jul 21, 2019

Was this review helpful to you?
4 out of 5
This was close to location that I had to go to. Constant dinging in living room/kitchen area like a low battery was needed in something.

Posted by on Jan 24, 2019

Was this review helpful to you?
4 out of 5
The room I stayed in was much larger than I had expected. It was also quite clean.

Posted by on Dec 29, 2018

Was this review helpful to you?

About the Homewood Suites by Hilton University City

Location 4109 Walnut St, Philadelphia, PA 19104

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 800 square feet (72 square meters). A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Homewood Suites by Hilton University City. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available. This 3-star Philadelphia hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 11 levels
  • 800 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Philadelphia 49th Street Station (1.8 km / 1.1 mi)
  • Metro station: 40th St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Homewood Suites by Hilton University City offers 136 air-conditioned accommodations with DVD players and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

  • In-room kitchen
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Homewood Suites University City
  • Hilton University City
  • Homewood Suites Hilton Hotel University City
  • Homewood Suites Hilton University City
  • Homewood Suites University City
  • Homewood Suites Hilton University City Aparthotel
  • wood Suites Hilton University
  • Homewood Suites by Hilton University City Hotel
  • Homewood Suites by Hilton University City Philadelphia
  • Homewood Suites by Hilton University City Hotel Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/Philadelphia-Hotels-Homewood-Suites-by-Hilton-University-City.h5094707-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Philadelphia-Hotels-Homewood-Suites-by-Hilton-University-City.h5094707-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Philadelphia-Hotels-Homewood-Suites-by-Hilton-University-City.h5094707-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.