"Everything looked very nice and clean. Everyone was so friendly. We enjoyed the experience very much. " More
On the beach
Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Nuestra Senora del Carmen Catholic Church are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features 5 restaurants, 3 outdoor pools, and an outdoor tennis court. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Enjoy the fitness center and free perks like buffet breakfast and free self parking.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 286 guestrooms offer free WiFi and free minibar items. Other amenities include balconies or patios, coffee/tea makers, and free bottled water.
Jun 17, 2019 by Community Manager
Dear Guest, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Warmest regards!
Jun 12, 2019 by Community Manager
Dear Guest, Thank you for this heartwarming review of your stay with us, we look forward to your next visit. Regards!
Jun 11, 2019 by Community Manager
Dear Guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Jun 8, 2019 by Community Manager
Dear Guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!
May 15, 2019 by Community Manager
Dear Guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Mar 6, 2019 by Community Manager
Dear KLF, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Jan 17, 2019 by Community Manager
Dear Mr. Howie, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Dec 11, 2018 by Community Manager
Dear Guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Nov 6, 2018 by Community Manager
Dear Mr. Fernan, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!
Aug 10, 2018 by Community Manager
Dear Mrs. Rhina, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kids' club
Entertainment
Not included
Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free. This 3.5-star Playa del Carmen property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.
Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
This property charges the following mandatory cleaning fees per accommodation, per day collected at the property: 1.50 USD.