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4.6 out of 5

"Truly enjoyed our stay at Antera Hotel & Residences. The staff was extremely helpful and attentive. Can't wait to visit again! " More

By a verified traveler on Thu 09 Jun 2022

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Hotel Description

3.5-star hotel near Quinta Avenida

Downtown Playa del Carmen stay

At this Downtown Playa del Carmen hotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Playa del Carmen Maritime Terminal and Mamitas Beach Club are also within half a mile (1 km).

Onsite dining, 2 outdoor pools

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a spa tub. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. You'll appreciate the a rooftop terrace, poolside bar, and concierge services.

Luxe 2 Queen Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Jul 10 - Jul 11

Two Bedroom Residence, Private Jacuzzi & Roof

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Residence

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Residence, Private Jacuzzi & Roof

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Bedroom Residence

Bed Count 1 King Bed Maximum Occupancy 2 Max

Antera Hotel & Residences ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Antera Hotel & Residences

Everyone (2) Couples (4) Family (1)
5 out of 5
Truly enjoyed our stay at Antera Hotel & Residences. The staff was extremely helpful and attentive. Can't wait to visit again!

Posted by on Jun 9, 2022

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Comment from Hotel Management

Jun 10, 2022 by Antera Hotel

Dear Jose thank you very much for your visit and your comments, they are really important for us

3 out of 5
Nice facility with good price. The area around it is high traffic and has lots of late-night noise from bars.

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 12, 2022 by Antera Hotel

Dear James thank you very much for your visit and your comments, they are very important for us

5 out of 5
It was nice, but not great. The staff was good and helpful.

Posted by , from NAMPA on Feb 12, 2022

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Comment from Hotel Management

Feb 12, 2022 by Antera Hotel

Dear Ricardo, We appreciate your comments, they are very important to us. Hope you visit us again.. Best regards

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Antera

Thanks for the review

4 out of 5
This building is less than a year old and is located very conveniently to the beach, Avenida Quinta, buses, collectivos, grocery and convenience stores, restaurants, the ferry terminal, and basically everything in Playa. The room and hotel were clean. The rooftop pools were attractive and had plenty of loungers and tables. Hotel staff was pleasant and welcoming. Beach towels are provided as are soap and shampoo. There is some beautiful landscaping in the interior. The included breakfast was at the Yum Yum restaurant attached to the building. It included a nice variety of choices, a friendly staff, and everything tasted very good - definitely an added value. A word of warning - it's not a quiet area. There were discos on either side of the block that pumped loud music every night - until 4am on weekends. And then in the morning, if you're on the NE corner of the building above the restaurant (#117, #118 and maybe more), there are loud sounds of chairs and tables scooting as early as 6:15am. Automobile and pedestrian noise from the street is present at most hours as well. We enjoyed our stay immensely at Antera and hope to return in the future.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Antera

Thank you very much for the review, we really appreciate the feedback. We hope to have you again as our guests. Best regards.

5 out of 5
I liked everything about the stay at this hotel!! People friendly, cleanliness, quality of beds, spacious rooms, very central place to stay. Room service was on point all the time. I will most definitely recommend this hotel and book here again!! Thank you Antera!!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Antera

Dear guest, We are so glad you liked your time with us. Regards.

5 out of 5
Great customer services. New and Beautiful . Wonderful view from the pool

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Antera Hotel & Residences

Thank you for your comments; we look forward to have you back very soon. Regards

Property Features

Antera Hotel & Residences offers its guests 2 outdoor swimming pools and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Antera Hotel & Residences. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3.5-star Playa del Carmen hotel is smoke free.

  • 69 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies. Select Comfort beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Select Comfort beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

YUM YUM - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.

BELMONTE - This restaurant serves breakfast, lunch, and dinner. Open daily.

Antera Bar - Onsite bar. Open daily.

Roof Bar - Onsite bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Antera Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 1 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 1
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Antera Hotel Playa del Carmen
  • Antera Hotel
  • Antera Playa del Carmen
  • Antera & Residences Del Carmen
  • Antera Hotel & Residences Hotel
  • Antera Hotel & Residences Playa del Carmen
  • Antera Hotel & Residences Hotel Playa del Carmen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.