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"The staff was very nice and helpful. The hotel itself is very unique and charming with abundant plants and trees in the entry and interior were truly ... " More

By a verified traveler on Sun 24 Mar 2019

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Hotel Description

Family-friendly 3-star hotel with outdoor pool

Oceanside stay

With a stay at this Downtown Playa del Carmen hotel, you'll be steps from 3D Museum of Wonders and Calle Corazón. Quinta Avenida and Playa del Carmen Main Beach are also within half a mile (1 km).

Family-friendly fun

This hotel features an outdoor pool and a rooftop terrace. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. WiFi in public areas is free.

Free WiFi, comfy beds

The 29 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include minibars and free local calls.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$49* Per night/room Oct 25 - Oct 26

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft, One King and One Sofa Bed (Garden Area)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Kinbe ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Kinbe

Everyone (2)
3 out of 5
The staff was very nice and helpful. The hotel itself is very unique and charming with abundant plants and trees in the entry and interior were truly beautiful.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by Hotel Kinbe

Dear Guest, thank you for your review. We are happy that you enjoyed our location and that our staff helped you in making your vacation unforgettable. We hope to see you soon.

5 out of 5

Accessible to everything, restaurant, gift shops

Excellent and memorable , relaxing and stress free hotel and the whole experience was fun, the staff are friendly and the place is the center of all activities

Posted by , from new york city on Feb 3, 2018

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Comment from Hotel Management

Feb 5, 2018 by Hotel Kinbe

Dear Benj, thank you for your wonderful review. Hope to see you again

5 out of 5

I liked very much!!!

Very good location. Very good staff. Cute and cozy hotel.

Posted by , from St Petersburg, Russia on May 13, 2012

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5 out of 5

Nice hotel close to beaches

Pros: Close restaurants, Quiet
Hotels in Playa are different than one might expect coming from the USA. If you want luxury, pick an American style hotel. Rooms are small and not luxurious. Still, this is a very nice hotel with a lovely garden. The staff speaks English and can guide you to activities around the area very well. The rooms are clean and inexpensive. It is close to lots of restaurants. There is a pool, but we did not use it because we wanted to be in the ocean. We had a problem with our door knob and reported it. It was fixed while we were out for the day. You can actually see the beach from the street and some diving/snorkeling shops are right across the street. We would go back.

Posted by , from Utah USA on Jan 14, 2012

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4 out of 5

Kinbe is perfect botique hotel

Pros: Close restaurants, Quiet, super close to beach, right off 5th ave
My husband and I took our first trip ever to Playa in 2004, and stayed at Kinbe before the rennovation. We returned after the remodel and stayed there the first three nights and the other two at an all inclusive near Xel-ha. Kinbe is the perfect botique hotel, cozy with friendly staff. Property is clean and lush green jungle like garden. We didn't swim in the pool, but it is such a nice feature. The beach is soo close and you can byob or walk down to a beach bar. Be sure to check out the rooftop, very intimate and nice place to take your own drinks and just relax. However, the view isn't as spectacular since much more has been built since 2004, it's a little harder to see the ocean. The "pretty room" is small, no t.v., but we didn't spend much time in the room. Why would you when you could just do that at home? GET TO THE BEACH! We're returning to vacation in January and will stay here again a few nights. It's a tradition! We love Kinbe! You should for sure stay there!

Posted by , from Austin, TX, USA on Dec 2, 2011

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2 out of 5

You get what you pay for.

The hotel itself was nice, recently remodeled with a small, but comfortable pool/courtyard area and a nice roof-top patio. My boyfriend and I stayed in the "Pretty Room" which was the least expensive room they offered, and one of the cheapest deals I could find in the area. Unfortunately, it was not part of the recent remodel and was terribly uncomfortable. It was very small, no room to unpack any of our things except for on a dirty floor; the bathroom was even smaller and had a continuous nauseating odor; and the bed was worst of all causing several sleepless nights for both of us. The hotel is centrally located, but if you're not a late-night partyer, bring your ear plugs because the dance club next door starts up about 10:30pm and feels like it's right in your room, and (at least during our stay) construction of a new condo complex across the street started where the night club left off. \n\nIf you don't require a lot of sleep and want to save some money, this is the place for you, otherwise I'd recommend spending a few extra dollars on a comfortable hotel room a little farther north in the quieter part of town.

Posted by on Feb 15, 2008

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5 out of 5

Perfect Location in the Heart of Playa del Carmen

Hotel Kinbe is a wonderful place with lots of charm. The location is excellent - the more popular restaurants and the beach are just steps away. It was so relaxing to sit on the roof deck at night and look at the stars and listen to the ocean. Truly an amazing hotel and the perfect place for those not interested in the giant resorts.

Posted by on Nov 21, 2007

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4 out of 5

Nice place to stay at.

I have traveled all over Mexico and this little place is very nice. I did have an issue with the Manager who wanted additional money from the package I had already bought from online travel website . I did contact online travel website at my expense and requested they contact the hotel. I was never bothered again. I did have an issue with the toilet but it was fixed immeadiately the next day. I highly recommend this place to everyone! It is very cozy, close to the beach and to all the restaurants and clubs in Playa.

Posted by on Aug 20, 2007

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3 out of 5


The rooms are soooooo small. Absolutely nowhere to put your suticase. I actually started to like the rugged feel of it on the last day. No tv's. You will definitely see more of Playa if you stay here b/c the room is the most boring place to be. Everytime you shower the entire bathroom floor get soaked.

Posted by on Apr 2, 2007

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2 out of 5

Damp and Musty

We stayed here one night. The room was tiny, no place for luggages. It was a ground floor that smelled damp, musty and earthy, especially in the bathroom. Was very over priced for the room. While the room was attractively decorated, the smell was a real turn off.

Posted by on Feb 13, 2007

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Property Features

Hotel Kinbe offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Kinbe. Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 29 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, ferry terminal shuttle, theme park shuttle, and shopping center shuttle

Room Amenities

Hotel Kinbe offers 29 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11:30 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 430.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Kinbe


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 230 per person (approximately)
  • Airport shuttle fee: MXN 2075 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 430.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kinbe
  • Hotel Kinbe Playa del Carmen
  • Kinbe
  • Kinbe Hotel
  • Kinbe Playa del Carmen
  • Kinbe Hotel Playa Del Carmen
  • Kinbe Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Kinbe Hotel
  • Hotel Kinbe Playa del Carmen
  • Hotel Kinbe Hotel Playa del Carmen

You should know

  • Hotel Kinbe offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.