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Illusion Boutique Hotel By BFH

3.5 star property
3.5-star boutique hotel near Central Square

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Photo gallery for Illusion Boutique Hotel By BFH

Premium Room | View from room
Exterior
Exterior
Junior Room | Minibar, in-room safe, blackout drapes, free WiFi
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationQuinta Alegría Shopping Mall6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Superior Room, Partial Ocean View (Cabanas Vision)

Superior Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout drapes, free WiFi

Superior Room, Partial Ocean View (Cabanas Vision)

10/10 Exceptional
  • 366 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, free WiFi

Junior Room

8.8/10 Excellent
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

8.2/10 Very Good
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

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$81 total
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Jun 7 - Jun 8
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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Central Square and Quinta Alegría Shopping Mall. Xcaret Eco Theme Park is 6.2 mi (10 km) away.

What's nearby

  • Quinta Avenida - 1 min walk
  • Central Square - 4 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Cervecería Chapultepec - 2 min walk
  • Starbucks - 2 min walk
  • Fah Restaurant Bar - 1 min walk
  • Mercado 174 - 1 min walk
  • Tropical Playa del Carmen - 1 min walk

About this property

Illusion Boutique Hotel By BFH

3.5-star boutique hotel near Central Square
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at the boutique Illusion Boutique Hotel By BFH.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Library
  • No smoking on site
Illusion Boutique Hotel By BFH offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:30 AM

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (30 inches high)
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Illusion Boutique Hotel By BFH

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Illusion
Illusion Boutique
Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
Illusion Boutique Hotel Playa del Carmen
Illusion Boutique Playa del Carmen
Illusion Hotel
Illusion Boutique Hotel By Xperience Playa Del Carmen
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Illusion Boutique Xperience Hotels Playa del Carmen
Illusion Boutique Xperience Hotels
Illusion Boutique Xperience Hotels Adults
Illusion Boutique Adults Xperience Hotels
Hotel Illusion Boutique Hotel Adults Only By Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels Adults Only
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Illusion Boutique Hotel
Illusion By Xperience Hotels

Frequently asked questions

How close is Illusion Boutique Hotel By BFH to the airport?

Illusion Boutique Hotel By BFH is 22.1 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Illusion Boutique Hotel By BFH?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Illusion Boutique Hotel By BFH on Jun 5, 2024 start from $53.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Illusion Boutique Hotel By BFH have an airport shuttle?

Airport shuttle services are not available at Illusion Boutique Hotel By BFH.

How close is Illusion Boutique Hotel By BFH to the beach?

This hotel is a short 6-minute walk from Playa del Carmen Main Beach and 10-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Illusion Boutique Hotel By BFH offer free breakfast?

Illusion Boutique Hotel By BFH offers free self-serve breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Illusion Boutique Hotel By BFH?

No, there is no casino at this hotel, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Illusion Boutique Hotel By BFH?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Illusion Boutique Hotel By BFH?

Free parking is not available at this hotel.

Does Illusion Boutique Hotel By BFH have a pool?

Illusion Boutique Hotel By BFH features an outdoor pool.

Does Illusion Boutique Hotel By BFH have a spa?

There are no spa services available at this hotel.

How close is Illusion Boutique Hotel By BFH to downtown Playa del Carmen?

Illusion Boutique Hotel By BFH is 0.3 mi away from Playa del Carmen.

Illusion Boutique Hotel By BFH Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 727 reviews" "
Rating 8 - Good. 254 out of 727 reviews" "
Rating 6 - Okay. 96 out of 727 reviews" "
Rating 4 - Poor. 51 out of 727 reviews" "
Rating 2 - Terrible. 59 out of 727 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Amenities
We arrive air conditioner need to be recharge, the last night we stayed the room was SUPER hot the air conditioner went out again… very uncomfortable night with no sleep at all…
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
Stayed 8 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 14 nights in Jan 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property needs upgrades, not as nice as in the pictures. Looks ok, towels were not goid at all, they were very old and with stains

2/10 Terrible

Chern

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Cats roam freely. You can hear them meowing. we had to book another room as the hot water was shut off for NYE and NYday. Free Breakfast is questionable
Stayed 5 nights in Dec 2023

2/10 Terrible

GABRIELA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
NEVER THIS HOTEL!!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Louisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and they told us there were no blankets in the whole hotel. It was late at night and they simply had NO BLANKETS. The place was SO LOUD that our bed was jumping from the noise of Señor Frogs across the street. They then refused to give us refund. NEVER BOOK THIS ROOM
Stayed 6 nights in Dec 2023

2/10 Terrible

Shelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel desk was amazing even tho most didnt speak fluently english they used all technology available to understand and help accommodate our stay. The area is beautiful plenty of shopping and amazing art and shows within walking distance local bars clubs and nightlife are everyday until early morning which is amazing I will return

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023