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Holiday Inn Rochester NY - Downtown, an IHG Hotel

3.0 star property
3-star hotel near University of Rochester

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Photo gallery for Holiday Inn Rochester NY - Downtown, an IHG Hotel

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast served
Interior
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
70 State St, Rochester, NY, 14614
  • Popular LocationBlue Cross Arena4 min walk
  • Popular LocationRochester Riverside Convention Center5 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 466 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Holiday Inn Express Rochester - University Area, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1001)
The price is $125
per night
$146 total
includes taxes & fees
May 29 - May 30
Holiday Inn Express Rochester - University Area, an IHG Hotel

About the neighborhood

Rochester

Downtown Rochester stay.At this Downtown Rochester hotel, you'll be within a 5-minute walk of Genesee River and Blue Cross Arena. Rochester Riverside Convention Center and Genesee River's High Falls are also within half a mile (1 km).

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Strong - 16 min walk
  • Eastman School of Music - 17 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 14 min walk
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • St Paul Proper - 9 min walk
  • Fifth Frame Brewing - 8 min walk
  • Red White & Brew - 3 min walk
  • Reynolds Arcade - 3 min walk
  • Galleria Pizza - 3 min walk

About this property

Holiday Inn Rochester NY - Downtown, an IHG Hotel

3-star hotel near University of Rochester
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester NY - Downtown, an IHG Hotel. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 15024 sq ft of conference space
  • 1396 sq m of conference space
  • Built in 1968
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Rochester NY - Downtown, an IHG Hotel offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00–13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

How close is Holiday Inn Rochester NY - Downtown, an IHG Hotel to the airport?

Holiday Inn Rochester NY - Downtown, an IHG Hotel is 6.6 mi (11-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Rochester NY - Downtown, an IHG Hotel.

How close is Holiday Inn Rochester NY - Downtown, an IHG Hotel to the beach?

This hotel is 14.9 mi (20-min drive) from Ontario Beach Park.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Rochester NY - Downtown, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 6.00 and 13.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for USD 5 per day.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have a pool?

Holiday Inn Rochester NY - Downtown, an IHG Hotel does not have a pool.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have a restaurant?

There are 2 onsite restaurants, offering options like al fresco dining and light fare.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Rochester NY - Downtown, an IHG Hotel to downtown Rochester?

Holiday Inn Rochester NY - Downtown, an IHG Hotel is 0.1 mi away from Rochester.

Holiday Inn Rochester NY - Downtown, an IHG Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 227 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 138 out of 1002 reviews" "
Rating 2 - Terrible. 196 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge Disappointment
Stayed here two years ago and it was cheap and cheerful. This time it was awful. Only one elevator worked. There was mold throughout the shower, rooms on our floor had no door handles and it didn't matter what time of day someone was always smoking pot at the entrance. I was later told that it's also a refugee hotel which makes sense as the place was completely worn out. No complaint about refugees but having to share The only elevator with numerous kids, toys and garbage isnt really my thing I would never go back.
Stayed 2 nights in Feb 2024

8/10 Good

Benjamin J

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.
Stayed 3 nights in Jan 2024

2/10 Terrible

Tyrus, Brooklyn

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They need to get the heating situation under control
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently, the hotel had been closed for some time when I showed up and no one informed me about it. Ruined my new year’s eve plans!
Stayed 1 night in Dec 2022

2/10 Terrible

Monique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

PETER

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Arrived and was told that they couldn’t make up key cards. They offered to hold onto our luggage while we went to dinner. Upon return, we checked in a d received our key cards. However, strangely, a security person accompanied us to our rooms to ensure we could get in. When we arrived on our floor, we were greeted with a construction site. Drywall dust everywhere, mattresses and bits of furniture strewn through the hall. When we arrived to our respective rooms, we found the entire room full of dust and my colleagues said that the toilet in his room was used but not cleaned. I was aware that this Holiday Inn had some poor reviews before booking, but I didn’t expect to see anything as bizarre as this. It’s great that they’re renovating, but they can’t expect guests to literally sleep in a construction site. The kind attendant at the front desk refunded our credit cards. We booked nice accommodations at another property which we should’ve done from the get-go.
Stayed 1 night in Nov 2023

2/10 Terrible

keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
We were placed on the floor that was under renovation. Why would you place guest our floors that are being renovated what they should’ve done was renovated half the hotel and place guest in rooms that are not renovated We had to walk down six flights of stairs, because the elevator wasn’t working. We wasn’t informed of this by the hotel staff I recommend that no one. I repeat no one stays at this hotel at all if they gave me a free night, I would not stay at this hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

Roman

Disliked: Staff & service, amenities, property conditions & facilities
It would have been nice to know the property was under construction when booking. There was literally no warning or indication until arriving. Also in a building with at least 12 floors why shove everyone on the floor that’s under construction!?!? Not a good move! The Elevator was extremely slow and inconvenient, which took me to the 6th floor (my floor) which was completely under construction. Tools, wood, nail, paint and workers everywhere. Extremely unsafe and again no warning at all from the front desk! Then the workers didn’t even know which rooms were occupied so I was woken up at least 4 times by people trying to enter my room; how is this allowed to happen!!?? The heater was blasting in the room with no way to turn it down, the engineer had to just shut the A/C completely off;NICE! If that wasn’t enough, I left to get lunch and came back to find my room wouldn’t unlock! I go down to the front desk the lady swiped my card and sent me back up. It didn’t work again! I went up three times before she finally said “oh my bad, I forgot to update something; it should work now” Like thanks for the inconvenience. All in all would definitely NOT RECOMMEND! It’s a shame you can take my money and demand I pay using only certain methods but can’t do your guest the simple courtesy of telling them before hand! By the way we do not accept these forms of payment.
Stayed 1 night in Nov 2023

6/10 Okay

Henry L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023