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4.2 out of 5

"Good breakfast, friendly staff, Only thing I don't like was I ask for extra towels and never haven't gotten " More

By a verified traveler on Sat 04 Jun 2022

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Hotel Description

3-star hotel near Rosemont Theatre

Heart of Schiller Park

You'll find Rosemont Theatre and Fashion Outlets of Chicago within 2 miles (3 km) of this hotel. Donald E. Stephens Convention Center and Rivers Casino are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Aug 21 - Aug 22

Suite, 2 Double Beds with Sofa bed, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Chicago O'Hare Airport ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Chicago O'Hare Airport

Everyone (8) Couples (3) Family (13)
5 out of 5
Good breakfast, friendly staff, Only thing I don't like was I ask for extra towels and never haven't gotten

Posted by on Jun 4, 2022

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Comment from Hotel Management

Jun 10, 2022 by General Manager

Dear Celia, We cannot thank you enough for your kind words. We are pleased to hear that you enjoyed our delicious breakfast and friendly staff. However, we are sincerely sorry that your request for extra towels wasn't granted. Please know that your feedback is important to us and helps us continue to improve our prompt service and guests' satisfaction. On behalf of our team at Comfort Suites Chicago O'Hare, it was a pleasure having you, and we hope you come back soon.

1 out of 5
Waited 45 minutes for the shuttle from the airport. Was promised it is on the way and only arrived after multiple calls. When I asked if it takes an hour the answer was a few minutes less than an hour.

Posted by , from Farmington Hills on May 10, 2022

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Comment from Hotel Management

May 11, 2022 by Front Desk

Thank you for taking the time to answer our survey. I regret that we did not meet your expectations on this occasion. Your concern will be address to eliminate this issue in the future.

4 out of 5
It was a good value stay. The staff were really helpful and accommodating. The shuttle service to and from the airport was on time.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 14, 2022 by Eduardo V.

Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

5 out of 5
Great place and comfortable

Posted by on Apr 2, 2022

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Comment from Hotel Management

Apr 2, 2022 by Eduardo V.

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

2 out of 5
Location was good but the garbage from the neighbors was terrible. No place to sit, non-existing reception area. Rude driver, not helpful staff

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Eduardo V.

Thanks for reaching out. We are deeply sorry for the experience you had at our hotel and with our shuttle driver and staff. I will discuss you feedback with the team immediately. It was an honor having you and we hope to see you again, soon.

5 out of 5
Staff was super friendly and nice

Posted by , from DAYTON on Jan 17, 2022

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Comment from Hotel Management

Jan 17, 2022 by Eduardo V.

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

4 out of 5
Hotel should update bar area.

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 17, 2022 by Eduardo V.

Thanks for sharing your feedback about the bar area at our hotel. We appreciate the comments and we'll use them to make improvements going forward. It was great having you and we hope to see you again, soon.

5 out of 5
Clean, nice lobby, good breakfast, friendly staff and eco friendly cleaning schedules. Liked lounge area in our room with fridge, wave and another TV Need towel bars near sinks. Parking a bit of an issue.

Posted by , from CHICAGO on Nov 17, 2021

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Comment from Hotel Management

Nov 18, 2021 by Eduardo V.

Thanks for reaching out and sharing the kind words for our hotel and amenities! We also appreciate your feedback about parking and can assure you we're working on improvements in that area. It was great having you and we hope to see you again, soon.

5 out of 5

Posted by on Oct 12, 2021

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5 out of 5
Good

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Eduardo V.

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

About the Comfort Suites Chicago O'Hare Airport

Location 4200 North River Road, Schiller Park, IL 60176

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Chicago O'Hare Airport. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee. This 3-star Schiller Park hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 8 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Schiller Park Station (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, train station pick-up, casino shuttle, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Suites Chicago O'Hare Airport offers 160 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Schiller Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Pizzeria Uno - This restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Comfort Suites Chicago O'Hare Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that guest safety measures are currently in place. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 4
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel O'Hare Airport
  • Comfort Suites O'Hare Airport
  • Comfort Suites O'Hare Airport Hotel Schiller Park
  • Comfort Suites O'Hare Airport Hotel
  • Comfort Suites O'Hare Airport Schiller Park
  • Comfort Suites Chicago O'hare
  • Comfort Suites Chicago O'Hare Airport Hotel
  • Comfort Suites Chicago O'Hare Airport Schiller Park
  • Comfort Suites Schiller Park Chicago O'Hare Airport
  • Comfort Suites Chicago O'Hare Airport Hotel Schiller Park

You should know

  • Up to 3 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.