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"The hotel was very clean, up to date, and welcoming. The rooms were clean, beds were comfortable. I did not like having to pay for parking ($18/day). ... " More

By a verified traveler on Sun 20 Dec 2020

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Hotel Description

Hotel near Rivers Casino in Rosemont

In entertainment district

You'll find Rivers Casino and Rosemont Theatre within 2 miles (3 km) of this hotel. Fashion Outlets of Chicago and Allstate Arena are also within 3 miles (5 km).

Renovated in 2015

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free continental breakfast and free WiFi.

Free Internet, sofa beds

The 158 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. Other amenities include LED TVs, refrigerators, and free local calls.

Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Dec 19 - Dec 20

Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hampton Inn & Suites Rosemont Chicago O'Hare ratings based on 23 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Rosemont Chicago O'Hare

Everyone (14) Couples (1) Family (7)
1 out of 5
Travel through Ord often, first time using this hotel. Hotel is clean and beds are comfortable but the reception staff was rude and super unhelpful. They were nice enough to the business men in front of me but a single mom travelling is clearly not welcome. Based on this alone, would not stay here again. The Hyatt regency down the road has nicer people working for them and I spend my money where I feel welcome.

Posted by on Nov 4, 2021

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Comment from Hotel Management

Nov 5, 2021 by Jenny

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Take care and have a nice day!

3 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 29, 2021 by Front Desk

Thank you for choosing to stay with us and taking a moment to share your feedback. We hope we have the pleasure of welcoming you back.

2 out of 5
My stay was okay until they told me I had to pay $18 to park and they literally took $25 off my debit card to park for one night I think paying $25 to park at the front door of the motel is ridiculous was not happy at all about that other than that it was a great day the motel digest not Travelocity

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 20, 2021 by Sarah

Thank you for reviewing our property! We hope to welcome you back again.

1 out of 5
Paid for parking.but they didn’t say that before......

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 7, 2021 by Sarah

Thank you for staying with us! We hope to welcome you back again soon.

5 out of 5
The hotel was very clean, up to date, and welcoming. The rooms were clean, beds were comfortable. I did not like having to pay for parking ($18/day). COVID put a damper in some amenities, like the pool. Had to schedule a time to use and wasn’t able to use it. Also didn’t like having to take breakfast back to the room, but that also can’t really be avoided right now.

Posted by on Dec 20, 2020

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Comment from Hotel Management

Dec 21, 2020 by Sarah

Thank you for reviewing our property. I am pleased to see that you had a great stay with us and appreciate your comments regarding our recent changes due to COVID-19. I hope we get the pleasure of welcoming you back again in the future. Have a healthy, safe and wonderful day!

5 out of 5
With COVID-19 around we (my family and friends) were weary of hotels and how clean they would be. Our insecurities, we’re handled and gone. From checking all the way to breakfast you could see the measures Hilton Hotels took to keep their guest and workers safe. If needed to travel again during COVID-19 I will pick again from the competition the Hilton Hotel Family.

Posted by , from Detroit on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by Maria

Thank you for choosing to stay with us and taking a moment to share your feedback. We are glad that you had a great and safe stay with us. Thank you again and we hope we have the pleasure of welcoming you back in the near future.

1 out of 5
They never changed my towels or clean the room for the days that we were there

Posted by on Oct 14, 2020

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Comment from Hotel Management

Oct 18, 2020 by Maria

Thank you for staying with us and taking a moment to share your feedback. We are sorry to see that we fell short of expectations and were not informed of the housekeeping daily cleaning change. For your comfort, we want your stay to be a as undisturbed as possible, so we will only provide daily housekeeping upon request. Thank you again for your feedback as we are always looking for ways to improve. We hope you will consider staying with us again.

5 out of 5
The staff was very welcoming here at Hamilton inn.. I definitely will be coming back and I will recommend this place to all my family and friends when visiting Chicago

Posted by on Mar 16, 2020

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5 out of 5

Posted by on Jan 10, 2020

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Comment from Hotel Management

Feb 18, 2020 by Front Desk Lead

Thank you for taking the time to review our property. We are pleased to see that you had a great stay with us as we are always striving to provide our guests with a fully satisfactory experience. We thank you for choosing our property and hope to welcome you back again in the future!

2 out of 5
At check in and check out the front desk staff where on the phone and had to wait.

Posted by on Dec 23, 2019

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About the Hampton Inn & Suites Rosemont Chicago O'Hare

Location 9480 W Higgins Road, Rosemont, IL 60018

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn & Suites Rosemont Chicago O'Hare offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. There are 2 meeting rooms available. The business-friendly Hampton Inn & Suites Rosemont Chicago O'Hare also features a terrace, coffee/tea in a common area, and a fireplace in the lobby. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Hampton Inn & Suites Rosemont Chicago O'Hare was completed in 2015. This Rosemont hotel is smoke free.

  • 158 guestrooms or units
  • 5 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rosemont O'Hare Transfer Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Rosemont Chicago O'Hare offers 158 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LED television
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Rosemont Chicago O’Hare Hotel
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You should know

  • Hampton Inn & Suites Rosemont Chicago O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.