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4.1 out of 5

"I took a room there because it was 2 blocks from my workplace. A snowstorm was coming and it was the closest in the price range I wanted. The restaura ... " More

By a verified traveler on Sat 10 Feb 2018

Hotel Description

3-star hotel near Rivers Casino

Close to airport

Your stay at this O'Hare hotel places you within 3 miles (5 km) of Rivers Casino and Donald E. Stephens Convention Center. Rosemont Theatre and MB Financial Park at Rosemont are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, sofa beds

The 245 guestrooms feature comforts like premium bedding and pillow menus, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels.

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$87* Per night/room Nov 24 - Nov 25

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn O'Hare ratings based on 60 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn O'Hare

Everyone (12) Business (1) Couples (1) Family (1)
4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by ordbm

Thank you for your review. We appreciate your feedback!

4 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by ordbm

Thank you for your positive review And feedback!

2 out of 5
I reserved a king room got a queen room that was attached to another room which the other room tried to come into my room

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 11, 2019 by Murtuza

Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHICAGO O'HARE AREA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you

5 out of 5

Very comfortable

Pros: Having a refrigerator, microwave, and a great mattress.
Location: The Rosemont Center is about 3 miles west with restaurants, a movie theatre, and the Rosemont Theatre.
I took a room there because it was 2 blocks from my workplace. A snowstorm was coming and it was the closest in the price range I wanted. The restaurant, Bar Louie, was a great plus, too. The room was very comfortable and mattress was in great condition. The amenities included a refrigerator and microwave. All the staff were helpful and friendly.

Posted by , from Wheaton,IL on Feb 10, 2018

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Comment from Hotel Management

Feb 14, 2018 by Murtuza

Dear Guest, Thank you for staying with us at Holiday inn O'Hare Chicago I would like to thank you for good comment. We appreciate the time you took to complete the survey. We look forward to stay with us again. Sincerely, Murtuza Hussain

4 out of 5

Great beds and more--a few drawbacks

Pros: See above
Cons: See above---find an alternative to having breakfast in the Louie bar.
Location: See above Great shuttle to/from O'Hare
I've stayed twice at the Holiday Inn on Cumberland Avenue by O'Hare--both times after an international flight from UK where I could not book a reasonably priced commuter flight to Ohio on the same day I had great deals coming from Edinburgh, Scotland via Dublin. Three things I like best about this Holiday Inn are 1) convenient shuttle service from O'Hare every half hour and 2) amazingly comfortable beds with fluffy pillows 3) lots of nice towels. Oh yes, the room and bathroom are spotlessly clean. The only part of my stay that didn't seem positive to me was having the breakfast at the Louie bar. I was put off last year by the atmosphere and didn't eat but this year my flight wasn't until 11:40 so I needed breakfast. True, the food was fine, but eating breakfast at 6 a.m. with the bar, dominating a room flanked multiple large TV screens with jazz playing robustly is uncomfortable for me. I like bars and jazz--in the evening. I wish this Holiday Inn would offer something different for breakfast.

Posted by , from Ada, Ohio on Jul 17, 2017

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Comment from Hotel Management

Jul 23, 2017 by HotelStaff

Here at Holiday Inn Ohare we truely appreciate your feedback. We are glad you enjoyed your stay and we are hoping you will be back shortly. We will look into the breakfast options more carefully.

5 out of 5

Vacation and shopping trip.

Pros: Convenient location just off the interstate.
Cons: Bar Louie wasn't very good. Food was cold when it hit the table and the chips were burnt.
Location: Not much to do close by but the train station is very close.
Location was excellent! Just a short walk to the train station. Hotel staff were all very helpful.

Posted by , from Kentucky on Jun 11, 2017

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1 out of 5

Worst hotel experience of my life

Very poor experience & we will never stay here again. Room felt dirty. The walls were paper thin and the couple next door fought from 2 am to 5 am. We were afraid to do anything because the man was very intoxicated and we were afraid of any repercussions. Hotel staff never asked about our experience. We only stayed here because of the shuttle service to the airport. The return shuttle never arrived at the time specified. 30 minutes later they finally came. Not a pleasant experience when you have small children. AVOID AT ALL COSTS!

Posted by , from IA on May 6, 2017

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4 out of 5

Fine lodging near O'Hare

Pros: Staff, beds, blue line CTA stop, free parking.
Cons: Condition of the building.
Location: Subway into the city, not much else.
I wanted to clarify a few things that I read in other reviews: 1. The only pool at the hotel is an outdoor pool. For most months it will not be available. 2. The blue line is across the street from the hotel. The street is a busy one but there are crosswalks. We did not find it difficult to get to. 3. The hotel is undergoing rennovations and the lobby looked that way. The rennovations did not inconvenience us at all. 4. The parking was free. We arrived before check-in and left late in the day after check out. They did not charge us extra to leave our car there for those extra hours. 5. We made reservations that included breakfast. You can either order off the menu or eat at the breakfast buffet. Be prepared to leave a tip however. 6. The room seemed clean. The bed, bedding, and pillows were quite comfortable. There was a hole over our shower, however. 7. The airplanes fly right next to the hotel. You can certainly hear them but I did not find the sound to be excessive. 8. The staff was wonderful and helpful. No complaints.

Posted by , from Grand Rapids, MI on Apr 9, 2017

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5 out of 5
Location: the location was perfect for us - close to O'Hare, Edison Park, Norwood Park, Park Ridge. There are great places to eat etc in all of them.
The rooms were clean. The staff was great. We went to the bar one night and ate breakfast there 2 mornings. Everyone was great.

Posted by on Apr 7, 2017

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4 out of 5

Close to airport.

The hotel is just minutes away from Ohare and the room was very clean.

Posted by on Dec 12, 2016

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Property Features

Holiday Inn O'Hare offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5259 square feet (489 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn O'Hare. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 245 guestrooms or units
  • 11 levels
  • 5259 sq ft of conference space
  • 489 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Niles Edison Park Station (3.6 km / 2.2 mi)
  • Metro station: Cumberland Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn O'Hare offers 245 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Bar Louie O Hare - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Extended parking fee: USD 20 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn
  • Holiday Inn Hotel O'Hare
  • Holiday Inn O'Hare
  • O'Hare Holiday Inn
  • Holiday Inn O'Hare Hotel Chicago
  • Holiday Inn O'Hare Hotel
  • Holiday Inn O'Hare Chicago
  • Holiday Inn Chicago o`Hare Hotel Chicago
  • Holiday Inn O'Hare Hotel
  • Holiday Inn O'Hare Chicago
  • Holiday Inn O'Hare Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.