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Holiday Inn O'Hare, an IHG Hotel

3-star property
5615 North Cumberland Avenue, Chicago, IL 1-855-201-7819
3.6 out of 5
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See all 21 travelocity Reviews

"I love the Holiday Inn on cumberland because it is close to the freeway and it has great parking , the staff is always the best and me and my famy lov ... " More

By a verified traveler on Tue 21 Dec 2021

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Hotel Description

3-star hotel near Donald E. Stephens Convention Center

O'Hare stay

Your stay at this O'Hare hotel places you within 3 miles (5 km) of Donald E. Stephens Convention Center and Rivers Casino. Rosemont Theatre and Parkway Bank Park Entertainment District are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a grocery/convenience store are also offered.

Free WiFi, sofa beds

The 245 guestrooms feature comforts like premium bedding and pillow menus, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room May 25 - May 26

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn O'Hare, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn O'Hare, an IHG Hotel

Everyone (12) Couples (3) Business (1) Family (2)
5 out of 5
I love the Holiday Inn on cumberland because it is close to the freeway and it has great parking , the staff is always the best and me and my famy love everything about it

Posted by on Dec 21, 2021

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Comment from Hotel Management

Dec 21, 2021 by Vincent

Thank you so very much for coming back and we do hope to see you again real soon

4 out of 5
Unbeatable location near the CTA train and O'Hare Airport! Some unruly, loud younger guests were in nearby rooms. We're not sure if the staff was concerned, and we couldn't believe that marijuana consumption is legal in Illinois in public locations.

Posted by , from GIRDWOOD on Nov 15, 2021

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Comment from Hotel Management

Nov 19, 2021 by Vincent

Thank you so very much for staying with us and we do hope to see you again

2 out of 5

Posted by on Sep 4, 2021

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2 out of 5
Quite, close to O'hare Airport. Full-service restaurant. The Front Desk staff's attitude was horrible. I won't make any assumptions about why. However, I will say all people should be treated with respect. I was informed there was front desk staff 24 hours. I check out no person there. I made sure I took a video of the room before and after. Also, of the front desk without a person to complete the checkout.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 30, 2021 by Vincent

Thank you for staying with us and going to address this directly with our staff

2 out of 5
It was conveniently located but noisy with the fire station and the traffic

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by Vincent

Thanks for sharing and hope to see you again

3 out of 5
Well they should give us more towels to used and the faucet clag the whole time we’re there

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Vincent

Thank you for your stay with us and will address this directly with our staff

4 out of 5
nice facility, not enough towels/cloths in room and was not available when requested; would return

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 7, 2021 by Vincent

Thank you for sharing and hope to see you again

4 out of 5

Posted by on Nov 21, 2020

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Comment from Hotel Management

Nov 27, 2020 by Vincent

Thank you so very much and hope to see you soon!

4 out of 5
General good in all areas, the check in, the cleanliness of the

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 28, 2019 by Nauman

Thank you so much for staying with us and appreciate your honest feedback!

4 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 18, 2019 by Nauman

Thank you for staying with us and we really appreciate your feedback and business! Please visit us again!

About the Holiday Inn O'Hare, an IHG Hotel

Location 5615 North Cumberland Avenue, Chicago, IL 60631

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5259 square feet (489 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn O'Hare, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 245 guestrooms or units
  • 11 levels
  • 5259 sq ft of conference space
  • 489 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: Niles Edison Park Station (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn O'Hare, an IHG Hotel offers 245 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Bar Louie O Hare - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Extended parking fee: USD 20 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn
  • Holiday Inn Hotel O'Hare
  • Holiday Inn O'Hare
  • O'Hare Holiday Inn
  • Holiday Inn O'Hare Hotel Chicago
  • Holiday Inn O'Hare Hotel
  • Holiday Inn O'Hare Chicago
  • Holiday Inn Chicago o`Hare Hotel Chicago

You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.