"This was our third stay in Cancun and our first time at the Grand Fiesta. The Grand Fiesta is a very nice place, the restaurants are 5 star, and we f ... " More
On the beach
A stay at this Zona Hotelera property places you within half a mile (1 km) of Plaza Caracol Mall and 3 miles (5 km) of La Isla Shopping Mall. Puerto Cancun Marina Town Center and Iberostar Cancun Golf Course are also within 6 miles (10 km).
All-inclusive
A full-service spa, 7 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 poolside bars and enjoy free perks like full breakfast and valet parking.
Apr 12, 2024 by Comment from Hotel Management
Dear John, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address them with our management team. We hope to have the opportunity to change your perception.
Feb 19, 2024 by Comment from Hotel Management
Dear David, Thank you for choosing us for your recent stay in Cancun! We're thrilled to hear that you enjoyed our 5 star restaurants and felt safe throughout your time with us. We appreciate your feedback about the pool water. It's wonderful to know that you had a great experience overall, and we look forward to welcoming you back for your next visit!
Dec 5, 2023 by Comment from Hotel Management
Dear Jesus, Thank you for your rating. We look forward to welcome you again in a not so far future!
Nov 23, 2023 by Comment from Hotel Management
Dear Joshua, Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you enjoyed the hotel, appreciated our attentive staff, and found the dining options and beach areas to your liking. We apologize for any inconvenience during the check-in process with the time share sales approach. Your input is valuable, and we'll certainly review this aspect to enhance the overall guest experience. We hope to welcome you back soon for another great stay!
Aug 11, 2023 by Comment from Hotel Management
Dear Olga, Thank you for your rating. We look forward to hosting you again in a no so far future!
Aug 1, 2023 by Comment from Hotel Management
Dear Joao, Thank you for your review. We apologize for the inconvenience you experienced during your stay. Your concerns are essential to us, and we take them seriously as we strive to provide memorable experiences to our guests. We are sorry for the issues you encountered in your room. Our maintenance team will follow up to prevent such incidents from occurring in the future. Regarding the daily activity program, we appreciate your suggestion, we'll consider this to improve our communication with guests and ensure they don't miss out on any activities. Once again, thank you for your feedback, we hope you'll consider giving us another chance to change your perception.
Apr 29, 2023 by Comment from Hotel Management
Dear David, Thank you for your rating! We look forward to hosting you on your next trip to Cancun!
Mar 30, 2023 by Comment from the Hotel Management
Dear Brittany, We are glad to know you enjoyed your most recent stay with us and the service provided by our staff! We look forward to welcoming you on your next trip to the Caribbean!
Mar 6, 2023 by Comment from Hotel Management
Dear Khalaney, Thank you for your rating! We are glad you enjoyed your stay with us. We look forward to welcoming you again in a no so far future!
Mar 6, 2023 by Comment from Hotel Management
Dear Hong, Thank you for your rating! We look forward to hosting you in a no so far future!
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free valet parking
Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Guests are served free full breakfast daily from 6:30 AM to 11:00 AM.
Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.
Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Viña del Mar - This restaurant specializes in international cuisine and serves brunch and dinner. Reservations are required. Open select days.
24-hour room service is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Gem Spa has 26 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and beverages are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.