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5.0 out of 5

"Beautiful garden, quiet and peaceful, private patio adjoining room with easy access to pool. We felt so relaxed staying here. This was more than a sui ... " More

By a verified traveler on Sat 23 Mar 2019

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Hotel Description

3.5-star condo near Tulum Mayan Ruins

Heart of Tulum

Your stay at this Tulum City Center condo places you within 3 miles (5 km) of Tulum National Park and Tulum Mayan Ruins. Gran Cenote and Cenote Manatí are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool is featured at this condo, along with free self parking. WiFi in public areas is free. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, refrigerators

The individually decorated condos offer free WiFi and free bottled water. Refrigerators, ceiling fans, and hair dryers are also available. Weekly housekeeping is available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Jun 29 - Jun 30

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Villas Akalan ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Villas Akalan

Family (1)
5 out of 5
Beautiful garden, quiet and peaceful, private patio adjoining room with easy access to pool. We felt so relaxed staying here. This was more than a suite it was a whole apartment with a full kitchen, two bedrooms and an enclosed porch. The owner and staff were super friendly and helpful and they are always in the process of making small improvements to enhance the property aesthetics. Great location accessible to both town and beach but away from the hustle and bustle, with supermarkets nearby too. Excellent value and met my family’s needs perfectly. Would definitely stay here again.

Posted by , from Pittsburgh on Mar 23, 2019

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Comment from Hotel Management

Mar 24, 2019 by Akalan Rafael

Thanks a lot for your commentaries! Are very important for us! Its a pleasure see that you enjoy the place! Your are welcome to come soon! Have a nice trip! Best regards

Property Features

As a guest of Villas Akalan, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Villas Akalan also features a garden, a picnic area, and express check-out. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tulum condo.

  • 7 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2013
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Villas Akalan offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum condo provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Refrigerator
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the condo include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 9:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Villas Akalan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: PayPal

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, cash, mobile payments, and PayPal. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • One child stays free
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • PayPal
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 70 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villas Akalan Condo Tulum
  • Villas Akalan Condo
  • Villas Akalan Tulum
  • Villas Akalan
  • Villas Akalan Condo
  • Villas Akalan Tulum
  • Villas Akalan Condo Tulum

You should know

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.