"I liked the fact that my request for a top floor room was granted without question. The room was very quiet and the view of the river and the battlesh ... " More
Jan 19, 2023 by David Perkins Assistant General Manager
Dear Sylvia, We appreciate you writing a review about your visit to Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is a pleasure to know how much you enjoyed your stay with us. We appreciate your feedback and hope to have a chance to serve you again in the future. Best Regards, David PerkinsAssistant General Manager
Dec 16, 2022 by General Manager
Dear John, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton. It is wonderful to read that we met all of your expectations and that you particularly enjoyed the stunning waterfront and skyline views from our riverfront hotel. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.Best Regards, David PerkinsAssistant General Manager
Sep 8, 2022 by General Management
Hi Kenneth, Thank you for being our guest and taking the time to share your experience with us. We are pleased you had an overall nice stay with us, and we have made a note of your feedback. It will be reviewed by our team for area we can improve our future guests' experiences. Your business is appreciated, and we look forward to hosting you again soon.
Dec 22, 2022 by General Manager
Dear James, We are delighted you had a great stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards, David PerkinsAssistant General Manager
Dec 25, 2022 by General Manager
Dear Armando, Thank you for choosing our hotel for your recent visit to the area. We regret not meeting your expectations, and we are truly sorry your stay was anything less than exceptional. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Best Regards, David PerkinsAssistant General Manager
Dec 25, 2022 by General Manager
Dear John, Thank you for your rating of Hotel Ballast Wilmington, Tapestry Collection by Hilton. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Best Regards, David PerkinsAssistant General Manager
Apr 18, 2022 by - General Manager
Hi Peter, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
Feb 25, 2022 by General Manager
HI Lloyd, we are sorry to hear about this. We will relay this feedback to our team to correct and we hope that you can come back for another try! Warm Regards, General Manager
Feb 18, 2022 by General Manager
Thank you, Leslie, for coming to stay with us during your stay in the Wilmington area. We appreciate your kind feedback and are happy to learn our staff was accommodating to you! We look forward to your next stay with us. Warm Regards, General Manager