All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and beverages included
- Room service during certain hours
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
- Fitness facilities
- Tennis
- Tennis lessons
- Access to onsite golf course
- Use of golf cart
Lessons/classes/games
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Theme parties
Not included
- Use of golf equipment
- Airport transfers
- Access to onsite clubs included
- Golf - use of golf cart included
- Pilates classes/lessons included
- Aerobics classes/lessons included
- Taxes included
- Onsite entertainment and activities included
- Buffet and à la carte dining
- Gratuities included
- Additional gratuities accepted
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Food and beverage restrictions apply
- Use of golf equipment not included
- Tennis lessons included
- Room service during certain hours
- Golf included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
Iberostar Grand Paraiso Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Grand Paraiso Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available. This 5-star Playa del Carmen property is smoke free.
- 310 guestrooms or units
- 3 levels
- 6 dining venues
- 37835 sq ft of conference space
- 3515.00 sq m of conference space
- Buffet breakfast (free)
- Casino
- Nightclub
- Bar on the beach
- Bar by the pool
- Swim-up bar
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Tour and ticket information
- Concierge
- Wedding services available
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Beauty salon
- ATM
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
- Water dispenser
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (37.6 km / 23.3 mi)
-
Parking: Free valet parking and self parking
Room Amenities
Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony
- Jetted tub
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- DVD player
- Coffee maker
- Pillow options
- Shower and tub combination
- Housekeeping (daily)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Venecia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Bella Vista - This buffet restaurant serves breakfast and dinner.
Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.
La Brisa - This restaurant specializes in Mexican cuisine and serves lunch only. Reservations are required.
24-hour room service is available.
Nearby Activities
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Golf driving range on site
- Golf lessons on site
- Golfing on site
- Tennis lessons on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
- Parasailing on site
- Pilates classes on site
- Beach yoga on site
- Sailing on site
- Scuba diving on site
Spa Services
Spa Sensations has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.
- Number of treatment rooms 6
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Wheelchair accessible parking
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
Check-out
Payment types
Children and extra beds
- Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Debit cards
Fees
Guests will be asked to pay the following charges at the property:
- Sanitation services: MXN 25.35
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
- Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
- Iberostar Grand Paraiso Playa del Carmen
- Iberostar Grand Paraiso All Inclusive Playa del Carmen
- Iberostar Grand Paraiso All Inclusive
- Iberostar Grand Paraiso All Inclusive Playa del Carmen
- Iberostar Grand Paraiso All Inclusive All-inclusive property
- All-inclusive property Iberostar Grand Paraiso All Inclusive
- Iberostar Grand Hotel Paraiso All Inclusive
- Iberostar Paraiso Inclusive
You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Children 18 years old and younger aren't allowed at this property.
- Registered guests are the only ones allowed to be in guestrooms.
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