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Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Tulum National Park

Choose dates to view prices

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Exterior
Aerial view
Premium bedding, down comforters, in-room safe, blackout drapes
Restaurant
Reviews
9.0

Wonderful

Explore the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)93 min drive

Room options

View all photos for Room, 2 Queen Beds (Communication)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Communication)

8/10 Very Good
  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 689.85 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Communication)

Room, 2 Queen Beds, Balcony (Communication) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony (Communication)

10/10 Exceptional
  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Essential, Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Essential, Mobility)

  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

10/10 Exceptional
  • 689.85 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

  • 412.36 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

7.8/10 Good
  • 412.36 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

10/10 Exceptional
  • 412.36 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Tulum

Zama stay.A stay at this Zama hotel places you within half a mile (1 km) of Tulum National Park and 3 miles (5 km) of Tulum Mayan Ruins. Also, Playa Paraiso is within 3 miles (5 km) and Gran Cenote is within 6 miles (10 km).

What's nearby

  • Tulum National Park - 5 min walk
  • Las Palmas Public Beach - 7 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 94 min drive

Restaurants

  • El Capitán - 13 min walk
  • Rossina Cafe - 11 min walk
  • Carl's Jr. - 6 min walk
  • Coati Café Tulum - 18 min walk
  • Boston’s - 15 min walk

About this property

Kimpton Aluna Tulum, an IHG Hotel

4.5-star luxury hotel near Tulum National Park
Kimpton Aluna Tulum, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Aluna Tulum, an IHG Hotel. Free self parking and valet parking are available.

This 4.5-star Tulum hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Kimpton Aluna Tulum, an IHG Hotel offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Qi Ja´Spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch Smart TV
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

How close is Kimpton Aluna Tulum, an IHG Hotel to the airport?

Kimpton Aluna Tulum, an IHG Hotel is 26.2 mi (50-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Kimpton Aluna Tulum, an IHG Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum, an IHG Hotel on May 26, 2024 start from $128.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton Aluna Tulum, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Kimpton Aluna Tulum, an IHG Hotel.

How close is Kimpton Aluna Tulum, an IHG Hotel to the beach?

This hotel is 3.3 mi (12-min drive) from Playa Paraiso and 3.2 mi (12-min drive) from Tulum Beach. Don't forget your sunscreen!

Does Kimpton Aluna Tulum, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Kimpton Aluna Tulum, an IHG Hotel, but buffet breakfast is offered for a fee of MXN 340 for adults and MXN 170 for children. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Kimpton Aluna Tulum, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Kimpton Aluna Tulum, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Kimpton Aluna Tulum, an IHG Hotel?

This hotel offers free self parking and valet parking.

Does Kimpton Aluna Tulum, an IHG Hotel have a pool?

Kimpton Aluna Tulum, an IHG Hotel features 2 outdoor pools.

Does Kimpton Aluna Tulum, an IHG Hotel have a spa?

Pamper yourself with a day at Qi Ja´Spa, where you can enjoy massages, facials, and body treatments.

How close is Kimpton Aluna Tulum, an IHG Hotel to downtown Tulum?

Kimpton Aluna Tulum, an IHG Hotel is 1.2 mi away from Tulum.

Kimpton Aluna Tulum, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 145 reviews" "
Rating 8 - Good. 26 out of 145 reviews" "
Rating 6 - Okay. 12 out of 145 reviews" "
Rating 4 - Poor. 3 out of 145 reviews" "
Rating 2 - Terrible. 5 out of 145 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Very nice interior design, high quality furniture and decoration. One of the best in Tulum.
Stayed 1 night in Feb 2024

8/10 Good

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and quiet. The bed was very comfortable. Friendly staff. There was no hot water for showers and there was a random fee of about 75 US dollars when we checked out that came out of no where that did not even seem to coincide with the dollar to peso exchange rate. My husband speaks Spanish really well and the staff couldn’t seem to explain what it was.
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Everyone was so helpful and friendly! Would definitely stay there again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, lovely staff, quiet but central location with easy access to beach or town. A car is useful in Tulum but taxi’s are plentiful. Stay on the 2nd or 3rd floors.
Stayed 7 nights in Jan 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop happy hour everyday
Stayed 7 nights in Dec 2023

10/10 Excellent

angela

Stayed 1 night in Jan 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property organized and well kept. Nice balcony over looking pool, decent restaurants the chicken dinner was bomb. My only complaint is the spa prices are very high and I’m speaking as a massage therapist. But it’s what hotel spas charge. Great stay overall close to everything.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Regina

Stayed 1 night in Nov 2023

8/10 Good

Suzan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small but very beautiful once you get familiar with it. The room smelled amazing and very cleanX When I arrived there were some stray dog they let roam on the property. Also some cat every once in a while you’ll see. Also I didn’t like that made me pay $40 deposit in cash on an excursion just for the excursion to make me pay full price plus some. Rip off. They did try to help so great customer service.
Stayed 4 nights in Oct 2023