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Orchid House Tulum

3.5 star property
3.5-star hotel near Tulum National Park

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Photo gallery for Orchid House Tulum

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Pool
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area
Jungle Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi
Living area
Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Popular LocationTulum National Park15 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi

Jungle Suite w/private bathtub

10/10 Exceptional
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • 2691 sq ft
  • Sleeps 12
  • 6 King Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub | Down comforters, in-room safe, iron/ironing board, free WiFi

Garden Suite w/private bathtub

10/10 Exceptional
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Superior Quadruple Room

10/10 Exceptional
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Down comforters, in-room safe, iron/ironing board, free WiFi

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10/10 Exceptional
  • 2583 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Orchid Suite

Orchid Suite | Down comforters, in-room safe, iron/ironing board, free WiFi

Orchid Suite

10/10 Exceptional
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor | Down comforters, in-room safe, iron/ironing board, free WiFi

Master Luxury Suite w/private bathtub 2nd Floor

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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$82 total
includes taxes & fees
Jun 18 - Jun 19
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About the neighborhood

Tulum

Walk to the beach.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum National Park and Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Gran Cenote - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬4 min walk
  • ‪Las BBQ Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Coati Café Tulum - ‬15 min walk

About this property

Orchid House Tulum

3.5-star hotel near Tulum National Park
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi.

A spa tub, spa services, and a terrace are also featured at Orchid House Tulum. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 10 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Orchid House Tulum offers 10 accommodations with safes and ceiling fans. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 for adults and USD 25 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Blender
  • Freezer
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Orchid House Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 25 for children
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum Hotel
Orchid House Tulum Tulum
Orchid House Tulum Hotel Tulum

Frequently asked questions

How close is Orchid House Tulum to the airport?

Orchid House Tulum is 25.8 mi (48-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Orchid House Tulum?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at Orchid House Tulum on Jun 5, 2024 start from $145.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orchid House Tulum have an airport shuttle?

Orchid House Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 240 per vehicle, roundtrip.

How close is Orchid House Tulum to the beach?

This hotel is 3.2 mi (12-min drive) from Playa Paraiso and 8.8 mi (24-min drive) from Soliman Bay. Don't forget your sunscreen!

Does Orchid House Tulum offer free breakfast?

Free breakfast isn’t provided at Orchid House Tulum, but cooked-to-order breakfast is offered for a fee of USD 15 for adults and USD 25 for children.

Is there a casino at Orchid House Tulum?

No, there is no casino at this hotel.

What time is check-in at Orchid House Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Orchid House Tulum?

Free parking is not available at this hotel.

Does Orchid House Tulum have a pool?

Orchid House Tulum does not have a pool.

Does Orchid House Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Orchid House Tulum have a spa?

This hotel doesn't have a spa, but it does offer Swedish massages.

How close is Orchid House Tulum to downtown Tulum?

Orchid House Tulum is 0.9 mi away from Tulum.

Orchid House Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 137 reviews" "
Rating 8 - Good. 19 out of 137 reviews" "
Rating 6 - Okay. 3 out of 137 reviews" "
Rating 4 - Poor. 6 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JASMINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Paula

Traveled with partner
Liked: Staff & service, amenities
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
Stayed 5 nights in Jan 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
The people who work there from the front desk to the kitchen to the bartenders and wait staff are amazing and this property is GORGEOUS! If you are looking for a Swiss Family Robinson experience then this is it. Very old Tulum style but with a touch of Luxury. We had the Upstairs Master suite and I would highly recommend this room. Both sides open up wide to separate balconies. It’s also amazing how private the room felt. The only issue was the tip system was a little confusing. I was told ahead of time that the tip was included in the check total in the restaurant and bar. We tipped the servers more because they were all amazing. Then when we checked out they had a separate area on the invoice which had added an additional tip. (You could decline it) We were a little confused as we tipped the housekeeper as well. We declined to add the extra, extra tip and I’m now just afraid I don’t tip enough! Maybe the tip was NOT included in the check. Otherwise a lovely, fun stay
Stayed 4 nights in Jan 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and rooms, loved the overall atmosphere and visually very impressive. Information received from staff was limited and missing key information which was a shame. Food and drinks quite overpriced and location requires a bike/ car/ use of taxis.
Stayed 4 nights in Feb 2024

10/10 Excellent

Caitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Aditi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
Stayed 2 nights in Feb 2024

10/10 Excellent

LORENA, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Yuliya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024