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"Arrived on Thurs afternoon. The receptionist allowed me to check in early however the first room had an unpleasant smell (like smoke) even though it w ... " More

By a verified traveler on Mon 26 Sep 2016

Hotel Description

Charlotte hotel in East Forest area

In Charlotte

Your stay at this East Forest hotel places you within 9 miles (15 km) of SouthPark Mall and Bojangles' Coliseum. Ovens Auditorium is within 9 miles (15 km) and Spectrum Center is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a fitness center on site, and a 24-hour front desk and express check-in are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 88 guestrooms also offer free WiFi and LCD TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Nov 25 - Nov 26

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Charlotte/Matthews Hotel ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Plus Charlotte/Matthews Hotel

Everyone (1) Family (1)

About the Best Western Plus Charlotte/Matthews Hotel

Location 2501 Sardis Road N, Charlotte, NC 28227

Property Features

WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 528 square feet (48 square meters). The business-friendly Best Western Plus Charlotte/Matthews Hotel also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 528 sq ft of conference space
  • 48 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (27.2 km / 16.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Charlotte/Matthews Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Charlotte
  • Best Western Charlotte Matthews
  • Best Western Charlotte Matthews Hotel
  • Best Western Matthews
  • Best Western Plus Charlotte
  • Best Western Plus Charlotte/Matthews
  • Best Western Plus Charlotte/Matthews Charlotte
  • Best Western Plus Charlotte/Matthews Hotel
  • Best Western Plus Charlotte/Matthews Hotel Charlotte
  • Charlotte Best Western
  • Best Plus Charlotte Matthews
  • Best Western Plus Charlotte/Matthews Hotel Hotel
  • Best Western Plus Charlotte/Matthews Hotel Charlotte
  • Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.