Best Western Lower South End

2.5 star property
Hotel near Billy Graham Library in Charlotte

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte

York Road stay.Your stay at this York Road hotel places you within 2 miles (3 km) of Tyvola Square and Renaissance Park. York Road Community Park and Charlotte Regional Farmers Market are also within 3 miles (5 km).

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • McDonald's - 15 min walk
  • Cookout - 17 min walk
  • The Olde Mecklenburg Brewery - 15 min walk
  • Azteca Mexican Restaurant - 3 min walk
  • Lower Left Brewing Co - 8 min walk

About this property

Best Western Lower South End

Hotel near Billy Graham Library in Charlotte
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 5 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Lower End Charlotte
Best Western Lower South End Hotel
Best Western Sterling Hotel Suites
Best Western Lower South End Charlotte
Best Western Lower South End Hotel Charlotte

Frequently asked questions

How close is Best Western Lower South End to the airport?

Best Western Lower South End is 7 mi (10-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Lower South End?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Best Western Lower South End on May 26, 2024 start from $115.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Lower South End have an airport shuttle?

Airport shuttle services are not available at Best Western Lower South End.

Does Best Western Lower South End offer free breakfast?

Best Western Lower South End offers free continental breakfast every day from 6:00 AM to 8:00 AM.

Is there a casino at Best Western Lower South End?

No, there is no casino at this hotel.

What time is check-in at Best Western Lower South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Lower South End?

This hotel offers free self parking.

Does Best Western Lower South End have a pool?

Best Western Lower South End does not have a pool.

Does Best Western Lower South End have a spa?

There are no spa services available at this hotel.

How close is Best Western Lower South End to downtown Charlotte?

Best Western Lower South End is 4 mi away from Charlotte.

Best Western Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 293 out of 1003 reviews" "
Rating 8 - Good. 327 out of 1003 reviews" "
Rating 6 - Okay. 212 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca, Sneads Ferry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast
Stayed 1 night in Feb 2024

4/10 Poor

Kaleb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower did not work beds were extremely hard just not a good experience
Stayed 1 night in Feb 2024

6/10 Okay

Natalie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When I arrived, the water was out until 6pm because the boiler was being replaced. There was a bug in the bathroom, the TV was a little glitchy, and I could smell weed from the hallway in the AM without even opening my door. But, the bed was clean, I felt safe, and the staff were nice and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovations.
So they have started the interior remodel of the Best Western Lower South End Hotel and the construction noise can get loud during the day. Also, when I checked in on Tuesday afternoon I was informed the City of Charlotte had shut the water off to the property due to a main water line break on Old Pineville Road which runs along the side of the hotel. The staff at checkin informed me the water would be back on around 6:00pm however it was well after midnight before the water was turned back on.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andre

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2023

6/10 Okay

Mike

Traveled with family
Liked: Staff & service
Queens University visit
The staff were very nice and helpful, but the hotel was not in great shape. I didn’t expect to have renovations being done on a daily basis and there were a lack of amenities. For a cheap place to stay it was OK.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Joelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024