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"Besides the language barrier, the hotel was nice. The staff was helpful. The van which was the shuttle for the airport was nice. The breakfast was n ... " More

By a verified traveler on Tue 21 Aug 2018

Hotel Description

Hotel perfectly located for exploring Charlotte

City center stay

A stay at this Toddville Road hotel places you within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bank of America Stadium. Charlotte Convention Center and EpiCentre are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a computer station and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Non Smoking (Refrigerator & Microwave)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$51* Per night/room Nov 19 - Nov 20

Room, Accessible, Non Smoking (Roll In Shower Refrigerator Microwave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Refrigerator & Microwave)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, Non Smoking (Refrigerator & Microwave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed, Non Smoking (Refrigerator & Microwave)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Microtel Inn by Wyndham Charlotte Airport ratings based on 32 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn by Wyndham Charlotte Airport

Everyone (17) Couples (1) Family (1)
3 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by Brian

Thanks to rating us.

2 out of 5
The property is out dated. There wasn’t a coffee pot in the room. The safe didn’t work. The smoke detector was hanging from the ceiling and the bathroom exhaust fan was missing.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Brian

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
The room was stocked with normal amenities. Is was a negative that for breakfast there was no fruit or yogurt for those that are health-conscious

Posted by on May 8, 2019

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Comment from Hotel Management

May 10, 2019 by Rashmi

Thanks for staying us and spend your time to give us reviews.Guest feedbacks are very important for us to improve our services. We try to add more items as you mentioned in breakfast menu.Please visit again . Regards,

4 out of 5
Very pleasant, staff very nice and helpful. Extend parking for 10 days saved us money over long term lots at CLT ($4 vs $7 per day).

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 1, 2019 by Rashmi

We would like to thank you for taking the time for giving us reviews. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Regards,

4 out of 5
Besides the language barrier, the hotel was nice. The staff was helpful. The van which was the shuttle for the airport was nice. The breakfast was nice too.

Posted by on Aug 21, 2018

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Comment from Hotel Management

Aug 24, 2018 by Anonymous

Thank you for writing positive review.

5 out of 5

Ms. Lisa

Pros: Everything!!! Hotel Staff were the Coolest!!!
Cons: Nothing........
Location: Charolette, NC. Airport location......
I flew in extremely late. Not sure if everything would go smoothly with shuttle, hotel and having an extremely important interview the next morning... My experience started with a great shuttle driver, I believe his name was Alfredo? Excellent customer service even at 1:00 am!!! So he set the tone! The late night front desk woman was Amazing!! She was so friendly and welcoming!! I saw her the very next morning as she was leaving, her customer service was impeccable! I also experienced another amazing shuttle driver who made me laugh the whole way to AA Training Center!!! I sure hope Microtel Inn realize they have Stars there!! They were absolutely wonderful!!! and truly put me in a great mood to have a great interview with AA Airlines... My room was clean, the breakfast was wonderful... everything was top notch... Something you would only expect at a 5 Star Hotel... Well I will be based in Charolette, NC, with a few other airline crew... that will be the first place we are heading back to to stay!! I was so pleased with everything that this wonderful little hotel had to offer!!! Thank you!!!

Posted by , from Boulder, Colorado on Jan 27, 2018

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Comment from Hotel Management

Mar 25, 2018 by Frank

Thank your for you kind words and great rating.

1 out of 5

Terrible Experience

Pros: Nothing
Cons: Stop cheating people, that will not make you rich.
I scheduled to spend three nights in the hotel but ended up spending two nights. I requested for a refund of one night, they declined. Creating avenue to cheat people will not make you rich but rather will make you lose future customers and poor patronage.

Posted by , from South Carolina on Nov 11, 2017

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Comment from Hotel Management

Dec 17, 2017 by Microtel Inn Charlotte Airport

Thank you for taking the opportunity to review the Microtel Inn Charlotte Airport. Your reservation was prepaid and non-refundable. This hotel is not in the business of attempting to cheat our customers, we only want to provide a great experience and I apologize if we missed the mark during your stay.

2 out of 5

Close to airport, only selling point.

Floors were dirty, stains everywhere, not a comfortable situation.

Posted by on Jun 21, 2017

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Comment from Hotel Management

Jun 30, 2017 by Frank

Thank you for taking time to leave your review. I wanted to let you know the owner of this property is working on finalizing plans for a renovation project.

1 out of 5

Did not stay/Checked out

Stained carpet, stained chair, non-smoking room that smelled like smoke, cigarette burns (multiple) in bedding, scratched/bent metal mini-fridge (did not open). The staff member was kind and seemingly almost expectant that we would want to check out. Travelocity gave us our full refund after confirming our discontent with the hotel.

Posted by on Mar 22, 2017

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3 out of 5

Good for just a short stay over

Pros: Location was good, right off HWY
Cons: Breakfast selection and stock, everything was empty and there was still a hour or more left of breakfast time.
Location: About 5 miles away from all the downtown places to go, near by there is not too much but fast food places.
Staff was pleasant and check in and out was fast. Breakfast bar was not very appetizing, no fruit or actual breakfast food except a bagel, only Cheerios type cereal and waffle machine, literally. Rooms were clean, I would stay again.

Posted by , from Atlanta on Dec 19, 2016

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Comment from Hotel Management

Dec 27, 2016 by manager

Thanks for your review. We appreciate your business and glad you choose to stay with us. Hope to see you again soon

About the Microtel Inn by Wyndham Charlotte Airport

Location 3412 Queen City Drive, Charlotte, NC 28208

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Microtel Inn by Wyndham Charlotte Airport also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Charlotte hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Microtel Inn by Wyndham Charlotte Airport offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Charlotte Airport
  • Microtel Inn Wyndham Charlotte Airport
  • Microtel Inn Wyndham Hotel Charlotte Airport
  • Microtel Inn Wyndham Charlotte Airport Hotel
  • Microtel Charlotte
  • Microtel Hotel Charlotte Airport
  • Microtel Inn Charlotte Airport Hotel Charlotte
  • Charlotte Microtel
  • Microtel By Wyndham Charlotte
  • Microtel Inn by Wyndham Charlotte Airport Hotel
  • Microtel Inn by Wyndham Charlotte Airport Charlotte
  • Microtel Inn by Wyndham Charlotte Airport Hotel Charlotte

You should know

  • Microtel Inn by Wyndham Charlotte Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.