Entire condo

Cacao Tulum -Luxury Condos-

3.5 star property
3.5-star spa condo near Tulum Beach

Choose dates to view prices

Photo gallery for Cacao Tulum -Luxury Condos-

Outdoor pool, pool umbrellas, sun loungers
Private pool
Luxury Apartment, Private Pool | Balcony view
Premium Apartment, 1 Bedroom, Private Pool | Living area | Smart TV
Full-size fridge, microwave, oven, coffee/tea maker
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Pool
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Explore the area

Map
Region 15, La Veleta, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)16 min drive
  • Popular LocationPlaya Paraiso17 min drive

Room options

Luxury Apartment, Private Pool

  • 442 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Penthouse, 2 Bedrooms, Private Pool

10/10 Exceptional
  • 1733 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Deluxe Penthouse, Private Pool

  • 903 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, Private Pool, Garden View

10/10 Exceptional
  • 727 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom, Private Pool

10/10 Exceptional
  • 893 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Tulum

Seaside stay .Your stay at this La Veleta condo places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Tulum Beach and Tulum National Park are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 5 min drive
  • Tulum Beach - 10 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 8 min walk
  • El Camello Jr - 15 min walk
  • Italdo Pasteleria - 16 min walk
  • Los Aguachiles - 14 min walk
  • Cafeteria Hunab Ku - 14 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Cacao Tulum -Luxury Condos-

3.5-star spa condo near Tulum Beach
Cacao Tulum -Luxury Condos- offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the pool bar. You'll find a 24-hour business center on site.

WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Cacao Tulum -Luxury Condos-. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum condo.

  • 30 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Cacao Tulum -Luxury Condos- offers 30 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star condo have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Treatment room

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • A poolside bar
  • Champagne service

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Smart TV with premium cable channels

Outdoor areas

  • Deck/patio
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: USD 100 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a national park
  • Near the sea

Things to do

  • 24-hour gym on site
  • Bicycle rentals on site
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Cacao Tulum Condos Tulum
Cacao Tulum Luxury Condos
Cacao Tulum -Luxury Condos- Condo
Cacao Tulum -Luxury Condos- Tulum
Cacao Tulum -Luxury Condos- Condo Tulum

Frequently asked questions

How close is Cacao Tulum -Luxury Condos- to the airport?

Cacao Tulum -Luxury Condos- is 24.6 mi (44-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Cacao Tulum -Luxury Condos- have an airport shuttle?

Cacao Tulum -Luxury Condos- offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 80 per vehicle, one-way.

How close is Cacao Tulum -Luxury Condos- to the beach?

This condo is 3.1 mi (10-min drive) from Tulum Beach and 4.3 mi (17-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Cacao Tulum -Luxury Condos- offer free breakfast?

Cacao Tulum -Luxury Condos- does not offer free breakfast.

Is there a casino at Cacao Tulum -Luxury Condos-?

No, there is no casino at this condo.

What time is check-in at Cacao Tulum -Luxury Condos-?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in.

Is there free parking at Cacao Tulum -Luxury Condos-?

This condo offers free self parking.

Does Cacao Tulum -Luxury Condos- have a pool?

Cacao Tulum -Luxury Condos- features an outdoor pool. Pool access starts at 8:00 AM.

Does Cacao Tulum -Luxury Condos- have a spa?

This condo doesn't have a spa, but it does offer aromatherapy, deep-tissue massages, and reflexology.

How close is Cacao Tulum -Luxury Condos- to downtown Tulum?

Cacao Tulum -Luxury Condos- is 0.9 mi away from Tulum.

Cacao Tulum -Luxury Condos- Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 15 out of 106 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yesenia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the WORST place I’ve ever booked! When we 1st came to the property there was no line no wait but when we got to the room the sheets were okay the bathroom was dirty and the toilet seat was broken falling apart (it did when we left) also. There was just dust everywhere. the door of our room DID NOT WORK they actually had to change the battery or lock on our door to fix the key. That made me feel unsafe. The neighborhood is all under construction as it’s a upcoming development. The wi-fi kept having trouble connecting the whole time we were there.The gym equipment is all filthy and disgusting and they have no air conditioning. Th machines are old and hardly work. The pool was also dirty and it was falling apart and mostly warm. The chairs were dirty by the pool as well. There was barely any people there so it was quiet but creepy. There’s only one store around that area everything else u need a taxi or bike but it’s not a safe neighborhood so be careful. I would definitely recommend getting a hotel near the beach when in tulum.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pansy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay ! Staff was great, helpful and friendly. Beautiful property! The towels and linens smelled amazing. Location not far from Main Street for some shopping and restaurants. The only con was the dirt road(s) to the property were very challenging but I would absolutely choose to stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Jim

Stayed 1 night in May 2023

10/10 Excellent

Ivonne ericka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Monique, Arverne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and accommodating. Our room was quaint however we only booked for 2 nights for an unexpected extended stay in Tulum. I will definitely be booking in the future for a longer stay.
Stayed 1 night in Feb 2023

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property and the good folks working there really did exceed my expectations. They even helped me out when on two occasions when I had been a victim of fraud, and when I accidentally didn't book my last night's stay! So great! Only possible negatives would be maybe fixing the extreme potholes on the connecting side street, perhaps sharing with local businesses for this. Thank you Cacao!
Stayed 5 nights in Feb 2023

10/10 Excellent

J

Traveled with partner
Liked: Amenities, property conditions & facilities
Property was very clean but keep in mind it’s developing area so keep that in mind when booking, we didn’t seem to mind though. The concierge was very helpful with recommendations and reservations for trendy areas would definitely stay again :)
Stayed 3 nights in Feb 2023

6/10 Okay

Emma, The Valley

Liked: Cleanliness, amenities
The apartment itself was fine, although the kitchen isn't really for cooking much - more like one-pot meals or re-heating food. The area is lacking in infrastructure - no paved roads or public transport. Street lighting is limited. The rooftop pool is nice and has a bar. And there is a restaurant on the ground floor.
Stayed 4 nights in Feb 2023

10/10 Excellent

Leonna

Traveled with partner
Liked: Amenities
Good
Stayed 4 nights in Feb 2023

8/10 Good

Ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros- great service, check in was easy. Food to order was 3rd party and delivered to room. Pool bar was a bit expensive but Gama did a great job. Pool was cold but it’s January. Cons- hard to find with gps, roads around the area were horrible, nothing walkable to eat or bars.
Stayed 1 night in Jan 2023