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4.1 out of 5

"We really enjoyed our stay and would definitely stay at this hotel again. I did have some wrong information regarding our suite when I booked our stay ... " More

By a verified traveler on Tue 17 Apr 2018

Hotel Description

3.5-star hotel near SouthPark Mall

Near the airport

With a stay at this SouthPark hotel, you'll be within half a mile (1 km) of SouthPark Mall and 2 miles (3 km) of Phillips Place. Park Road Park and Charlotte Nature Museum are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, kitchenettes

The 207 guestrooms feature kitchenettes with microwaves, as well as free WiFi and flat-screen TVs with cable channels. Sofa beds, sitting areas, and room service are also available.

Room, 2 Queen Beds, Non Smoking (Wet Bar)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$126* Per night/room Nov 22 - Nov 23

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 8 Max

DoubleTree Suites by Hilton Hotel Charlotte - Southpark ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Hotel Charlotte - Southpark

Everyone (4) Couples (1) Family (2)
5 out of 5
Staff at the front desk very helpful and kind. Served warm cookies for the kids who were in the car while I checked in.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 16, 2019 by Joanie Kastl

Thank you for sharing your feedback regarding your stay at DoubleTree by Hilton Charlotte - SouthPark. We are happy you enjoyed your visit and were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Best, Joanie Kastl General Manager

5 out of 5
Property was clean and safe location close to everything. Very nice area in CLT. Love the balcony. Hot showers. Will stay again. Bar is raised for other hotels in this area now

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 18, 2019 by jk

Skeeter, Thank you for the very kind words regarding your experience at the DoubleTree Suites by Hilton Charlotte - SouthPark! Considering the effort and attention our team devotes to our trade it's rewarding to know we hit the mark in your case. I am delighted to hear that you enjoyed your stay in Charlotte, took advantage of our prime SouthPark location, and were pleased with our amenities. We look forward to another opportunity to serve you! Best, Joanie Kastl General Manager

4 out of 5
I loved the layout of the property. It was nice and spacious

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 13, 2019 by JK

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

5 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by jk

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

5 out of 5

Nice location, close to shopping and restaurants.

Pros: Location and suite.
Cons: Kitchen and baths could have been updated and cleaner.
Location: Shopping, restaurants, movie theaters, concert locations.
We really enjoyed our stay and would definitely stay at this hotel again. I did have some wrong information regarding our suite when I booked our stay. The hotel described the room as having 2 bedrooms and 1 bath. However, we were very pleasantly surprised to find that the suite had 2bathrooms.

Posted by on Apr 17, 2018

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Comment from Hotel Management

Apr 19, 2018 by joanie kastl

Thank you for your review. Providing our guests with beautiful accommodations and exceptional service is what we aim to do, and we are pleased to hear you enjoyed your stay. Your recommendation is very much appreciated and we look forward to when we can welcome you back at The DoubleTree Suites by Hilton SouthPark. Sincerely, Joanie Kastl General Manager

5 out of 5
This hotel was in the perfect location for our visit. Close and convenient to shopping and exploring. Pet-friendly was also a plus. Staff was extremely helpful, pleasant, and always available. Breakfast buffet was very good and restaurant clean. Room was nice size, great amenities and clean. This was our first visit to Charlotte. We are already trying to schedule a return trip and will definitely stay at DoubleTree Southpark again!

Posted by , from Mt. Pleasant, SC on Apr 16, 2018

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Comment from Hotel Management

Apr 19, 2018 by whitney honeycutt

Michelle, Thank you for your 5 star review! We appreciate your feedback and are delighted to hear that you enjoyed your stay in Charlotte, took advantage of our prime SouthPark location, and were pleased with our amenities. Thank you for staying with us! Best, Joanie Kastl General Manager

5 out of 5

Great hotel for large families

We always stay at the doubletree when we go to carowinds. It's perfect for large families because they have rooms with two bedrooms living room with pull out sofa bed and a kitchen. They also have a wonderful room service menu. Our children love it. They wouldn't stay anywhere else.

Posted by , from tn on Mar 24, 2015

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5 out of 5

Check in was easy, greeted with a warm chocolate chip cookie

Loved the hotel, very near my brother's house. Heard the kids in the pool in the am.

Posted by , from Frederick, MD, USA on Jul 5, 2012

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4 out of 5

Great value for the money!

Pros: Close restaurants, Quiet
Cons: No free Internet
My fiance and I stayed here with our kids for one night to celebrate an early Christmas together and we couldn't have been happier. There was plenty of room for the six of us in a two bedroom suite (note that the two bedroom suite has one king bed, one queen bed and one sleeper sofa). We cooked dinner in the kitchen (bring your own pots/pans/utensils if you're going to cook) and had a leisurely weekend. The room was clean, modern and comfortably furnished. We'd definitely stay here again!

Posted by , from Souderton, PA on Dec 21, 2011

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2 out of 5

Poor Hotel with old, nasty rooms

Pros: Quiet
Cons: No free Internet, Poor breakfast
My wife decided to try a different hotel in the Charlotte area for a change. That was a mistake. We chose the DoubleTree, as it has large rooms where my two year old son can run around. We got to the room and the carpet was stained and worn, the wallpapers was stained and scratched, the room smelled, and the kitchen was disgusting. The stove, dishwasher, microwave, and refrigerator are 1980's vintage, and were noisy. The heat/AC was inconsistent. We'd set the temperature to 70 degrees and it would fluctuate between 68 and 75, but generally blow cool air. The water pressure fluctuates in the sinks and shower and the shower consistently gets colder and colder, unless you turn the water temperature up. Room service was good, but maid service was spotty. They didn't seem to vacuum and they consistently forgot to provide us with towels. Breakfast wasn't complimentary, which is something I've grown to expect from a decent hotel. A bowl of cereal was $4. Internet access was also an issue. I can get free WiFi at a Marriott TowneSuites , but not at a DoubleTree? Marriott provides it, why can't Hilton? The only saving grace for this hotel is that they were remodeling, but that doesn't help now.

Posted by on Dec 19, 2011

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About the DoubleTree Suites by Hilton Hotel Charlotte - Southpark

Location 6300 Morrison Blvd, Charlotte, NC 28211

Property Features

DoubleTree Suites by Hilton Hotel Charlotte - Southpark offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Hotel Charlotte - Southpark. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Charlotte hotel.

  • 207 guestrooms or units
  • 6 levels
  • 2 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (17.3 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree Suites by Hilton Hotel Charlotte - Southpark offers 207 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

DoubleTree Suites by Hilton Hotel Charlotte - Southpark has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation, per week (maximum USD 50 per stay)
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 15.95 per person (approximately)
  • Pet fee: USD 50 per accommodation, per week (maximum USD 50 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Southpark Hotel
  • DoubleTree Suites Hilton Charlotte Southpark
  • DoubleTree Suites Hilton Hotel Charlotte Southpark
  • DoubleTree Suites Hilton Hotel Southpark
  • DoubleTree Suites Southpark
  • Hilton Charlotte Southpark
  • Hilton Southpark
  • Hotel Charlotte Southpark
  • Hotel Southpark Charlotte
  • Southpark Hotel
  • Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
  • Doubletree Hotel Charlotte Southpark
  • DoubleTree Suites by Hilton Hotel Charlotte Southpark
  • DoubleTree Suites by Hilton Hotel Charlotte - Southpark Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.