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4.6 out of 5

"Hannah was super helpful and awesome! We requested connecting rooms and didn’t get them. She did what she could to make sure we were taken care of. Ou ... " More

By a verified traveler on Sun 25 Jul 2021

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Hotel Description

4-star hotel near SouthPark Mall

SouthPark stay

With a stay at this SouthPark hotel, you'll be within half a mile (1 km) of SouthPark Mall and 3 miles (5 km) of Freedom Park. Phillips Place and Park Road Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Flat-screen TVs, microwaves

Featuring conveniences like dining areas and sitting areas, the 207 guestrooms also offer microwaves and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$141* Per night/room Feb 3 - Feb 4

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree Suites by Hilton Hotel Charlotte - Southpark ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Hotel Charlotte - Southpark

Everyone (10) Couples (1) Family (8)
4 out of 5

Posted by on Oct 17, 2021

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5 out of 5

Posted by on Aug 6, 2021

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Comment from Hotel Management

Nov 4, 2021 by Joanie Kastl

Tracy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanie Kastl General Manager

5 out of 5
Hannah was super helpful and awesome! We requested connecting rooms and didn’t get them. She did what she could to make sure we were taken care of. Our stay was awesome. Clean rooms. Nice pool for the kids. Everything we needed. Definitely recommend!

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 29, 2021 by Joanie Kastl

Thank you for making the DoubleTree Suites by Hilton Charlotte - SouthPark a part of your travel plans. We will be sure to pass on the kind words to Hannah! We look forward to your return visit! Best, Joanie Kastl General Manager

5 out of 5
Room was spacious.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 23, 2021 by Joanie Kastl

Thank you very much for your review! It was a pleasure hosting you and we hope you will return during your next visit to Charlotte. Best, Joanie Kastl General Manager

4 out of 5
The staff went above and beyond to help make our family feel comfortable and safe. We absolutely will be staying here again! Great place for kids!

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 1, 2021 by Joanie Kastl

Thank you for taking time to share your experience and reviewing our hotel. Delighted to know that you enjoyed the DoubleTree Suites by Hilton Charlotte - SouthPark. We will always have warm cookies and smiles waiting for you! Best, Joanie Kastl General Manager

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 24, 2021 by Joanie Kastl

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

5 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

May 20, 2021 by Joanie Kastl

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

5 out of 5

Posted by on May 15, 2021

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Comment from Hotel Management

May 27, 2021 by Joanie Kastl

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 15, 2021 by John Ferguson

Thank you for taking your valuable time to provide us with your feedback, we are so pleased you enjoyed your stya and hope you might return to stay with us again real soon.

2 out of 5
Wouldn’t not book again. Was not what was expected and had room complications.

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 5, 2021 by Joanie

I'm very sorry to hear you had complications during your stay. We strive to ensure that everyone of our guests is truly comfortable while they are here with us, and that they are enjoying their stay. We hope you will give us another chance to accommodate you when your plans bring you back to Charlotte. Best, Joanie Kastl General Manager

About the DoubleTree Suites by Hilton Hotel Charlotte - Southpark

Location 6300 Morrison Blvd, Charlotte, NC 28211

Property Features

DoubleTree Suites by Hilton Hotel Charlotte - Southpark offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Hotel Charlotte - Southpark. Free self parking is available. Smoking is allowed in designated areas at this 4-star Charlotte hotel.

  • 207 guestrooms or units
  • 6 levels
  • 2 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree Suites by Hilton Hotel Charlotte - Southpark offers 207 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

The Market Cafe - Onsite restaurant.

Banker's Club - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per week (maximum USD 50 per stay)
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 17.95 per person (approximately)
  • Pet fee: USD 50 per accommodation, per week (maximum USD 50 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Southpark Hotel
  • DoubleTree Suites Hilton Charlotte Southpark
  • DoubleTree Suites Hilton Hotel Charlotte Southpark
  • DoubleTree Suites Hilton Hotel Southpark
  • DoubleTree Suites Southpark
  • Hilton Charlotte Southpark
  • Hilton Southpark
  • Hotel Charlotte Southpark
  • Hotel Southpark Charlotte
  • Southpark Hotel
  • Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
  • Doubletree Hotel Charlotte Southpark
  • DoubleTree Suites by Hilton Hotel Charlotte Southpark
  • DoubleTree Suites by Hilton Hotel Charlotte - Southpark Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.