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4.9 out of 5

"staff at check-in was rude and not helpful would not check us in until 3pm on the dot. we got there 5 minutes before and the guy told us didnt i tell ... " More

By a verified traveler on Thu 02 Dec 2021

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Hotel Description

Hotel near SouthPark Mall, connected to a shopping center in Charlotte

In shopping district

At this SouthPark hotel, you'll be steps from Phillips Place and within a 15-minute walk of SouthPark Mall. Park Road Park and Wing Haven Garden and Bird Sanctuary are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 124 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Jan 24 - Jan 25

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn and Suites - SouthPark at Phillips Place ratings based on 21 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn and Suites - SouthPark at Phillips Place

Everyone (10) Couples (2) Family (6)
5 out of 5
staff at check-in was rude and not helpful would not check us in until 3pm on the dot. we got there 5 minutes before and the guy told us didnt i tell you 3pm and walked away from the desk not to return until 3pm exactly me and several other guest just looked at each other and shook our heads but Greg and the cleaning staff were the best. always helpful. The room was very large and very very clean. I received a call at checkout from a rude person at front desk threatening to charge for another day if i did not leave. only for me to call back and advise i was gone from the property already and she was miss informed about be still being here

Posted by on Dec 2, 2021

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5 out of 5
Property is very convenient to shopping and restaurants

Posted by on Nov 5, 2021

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5 out of 5
Staff very friendly and professional. Room was clean, updated and surroundings quiet.reasonably priced. The fitness center was clean and equipped well for me. Parking needs a little help, yet not sure you can reconfigure the lot and building.

Posted by on Sep 12, 2021

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5 out of 5

Posted by on Aug 1, 2021

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5 out of 5

Posted by on Jun 27, 2021

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5 out of 5
My room was lovely and the bed was comfortable. The carpet was stained, but I wear slippers so it was O.K.

Posted by on May 17, 2021

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5 out of 5
Very clean and “COVID safe” nice that breakfast was included and very cool having a tv in the bathroom mirror!!

Posted by , from Holden Beach NC, original Charlottean on Sep 15, 2020

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5 out of 5
The location is great-I always stay here when I come to Southpark to shop. The staff is very friendly.

Posted by , from Chapel Hill, NC on Jun 18, 2020

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5 out of 5
The front desk staff were wonderfully friendly and worked to make my daughters (ages 8 and 10) feel like VIPs. The American Girl package is very reasonably priced for the great perks the girls received!

Posted by , from Knightdale, NC on Mar 15, 2020

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5 out of 5
Good hotel in good location in Southpark's premier upscale neighbooi..

Posted by on Dec 7, 2019

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About the Hampton Inn and Suites - SouthPark at Phillips Place

Location 6700 Phillips Place Ct, Charlotte, NC 28210

Property Features

Hampton Inn and Suites - SouthPark at Phillips Place offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Hampton Inn and Suites - SouthPark at Phillips Place also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn and Suites - SouthPark at Phillips Place offers 124 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn Phillips Place
  • Hampton Inn SouthPark
  • Hampton Inn SouthPark Phillips Place
  • Hampton Inn SouthPark Phillips Place Charlotte
  • Hampton Inn SouthPark Phillips Place Hotel
  • Hampton Inn SouthPark Phillips Place Hotel Charlotte
  • Phillips Place Hampton Inn
  • Hampton Inn Phillips Place Hotel
  • Hampton Inn and Suites - SouthPark at Phillips Place Hotel
  • Hampton Inn and Suites - SouthPark at Phillips Place Charlotte

You should know

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.