"Friendly welcoming staff. First room on check in had broken. Shade. Soon we were moved . next room picture missing from wall,dust and dirt on baseboar ... " More
SouthPark stay
A stay at this SouthPark hotel places you within half a mile (1 km) of SouthPark Mall and 3 miles (5 km) of Quail Hollow Club. Carolinas Medical Center is within 6 miles (10 km) and Spectrum Center is within 9 miles (15 km).
Renovated in 2017
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.
Free Internet, flat-screen TVs
Featuring conveniences like microwaves and coffee/tea makers, the 160 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available. Housekeeping is available on request.
Aug 23, 2021 by Hotel Management
Thank you for the five star review! We look forward to all your future stays with us!
Feb 10, 2021 by David
Thanks for your feedback.
May 19, 2021 by Hotel Management
Thank you for taking the time to review your stay. We appreciate all your honest feedback, and we hope to provide you with an improved experience in the future.
Aug 21, 2019 by Staphon M - Operations Manager
Dear Previous Guest, Thank you for staying at the Hilton Garden Inn Charlotte/SouthPark. Glad to know you enjoyed our amenities, staff and amenities. We look forward to your return. Hospitably yours, Staphon
May 7, 2019 by Staphon M. - Ops Manager
Thank you for you feedback. Thanks
Dec 12, 2018 by Staphon M.
We apologize for the inconvenience. When booking through certain 3rd parties, room types are not guaranteed though one can be requested. Ill look into your reservation and see what occurred. We apologize for any inconvenience.
Jul 25, 2018 by Staphon
Thank you for your feedback. We appreciate you taking time to review our hotel. We hope to see you again very soon. Thank you again.
Apr 3, 2018 by Katie
Thank you for your feedback. We are sorry to hear that you did not find the bed to be comfortable. Try the Homewood Suites side next time. You might find the rooms to be more comfortable. We can add anything for you to make sure you get a better nights sleep.
Hilton Garden Inn Charlotte SouthPark offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Charlotte SouthPark. A free area shuttle within 3 mi is available. Free self parking is available. A complete renovation of Hilton Garden Inn Charlotte SouthPark was completed in 2017. This 3-star Charlotte hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Hilton Garden Inn Charlotte SouthPark offers 160 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.
Guests are served free breakfast. Additionally, cooked-to-order breakfast is available daily for a fee.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.