Save

Krystal Ixtapa with optional All Inclusive

3.0 star property
Family-friendly beachfront resort with 3 restaurants

Choose dates to view prices

Photo gallery for Krystal Ixtapa with optional All Inclusive

Outdoor pool, sun loungers
Exterior
Down comforters, in-room safe, desk, blackout drapes
Restaurant
Restaurant
Reviews
7.2

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880
  • Popular LocationEl Palmar Beach4 min walk
  • Popular LocationMarina Ixtapa14 min walk
  • Popular LocationLinda Beach24 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)25 min drive

Room options

View all photos for King Ocean View

Down comforters, in-room safe, desk, blackout drapes

King Ocean View

  • 365 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Garden view

Standard Room, 1 King Bed, Garden View

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Down comforters, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Sea View

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Superior Room, Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Non-Refundable Room

Down comforters, in-room safe, desk, blackout drapes

Standard Non-Refundable Room

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Garden View

Bathroom | Shower, free toiletries, hair dryer, towels

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Emporio Ixtapa - with Optional All Inclusive
On private beach
Pool
Hot Tub
All inclusive
4.0 out of 5, Very Good, (1000)
The price is $86
per night
$104 total
includes taxes & fees
May 29 - May 30
Emporio Ixtapa - with Optional All Inclusive

About the neighborhood

Ixtapa

On the beach.Within a 10-minute walk of the resort, you'll find El Palmar Beach and Delfiniti. Magic World Aquapark and Magic World Aquatic Park are also within half a mile (1 km).
View more Resorts in IxtapaOpens in a new window

What's nearby

  • El Palmar Beach - 4 min walk
  • Marina Ixtapa - 14 min walk
  • Marina Ixtapa Golf Club - 3 min drive
  • Quieta Beach - 20 min drive
  • Linda Beach - 24 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • Ruben's Hamburgers - 5 min walk
  • Chili Beans Restaurante Mexicano - 4 min walk
  • Lobby Bar @ Park Royal Ixtapa - 3 min walk
  • Soleiado's Restaurant - 2 min walk
  • Emilio's - 5 min walk

About this property

Krystal Ixtapa with optional All Inclusive

Family-friendly beachfront resort with 3 restaurants
Some rates at Krystal Ixtapa with optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Krystal Ixtapa with optional All Inclusive like an outdoor pool and a children's pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This beach resort also offers a fitness center and a garden. Self parking is free.

This Ixtapa resort is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Krystal Ixtapa with optional All Inclusive offers 255 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 110 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • 27-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 110 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ixtapa Krystal
Krystal Ixtapa Resort
Krystal Hotel Ixtapa
Krystal Ixtapa
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Hotel
Krystal Ixtapa
Krystal Ixtapa with optional All Inclusive Resort
Krystal Ixtapa with optional All Inclusive Ixtapa
Krystal Ixtapa with optional All Inclusive Resort Ixtapa

Frequently asked questions

How close is Krystal Ixtapa with optional All Inclusive to the airport?

Krystal Ixtapa with optional All Inclusive is 11.4 mi (26-min drive) away from the Ixtapa - Zihuatanejo Intl. Airport (ZIH) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Ixtapa with optional All Inclusive?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Krystal Ixtapa with optional All Inclusive on Jun 2, 2024 start from $117.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Ixtapa with optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Ixtapa with optional All Inclusive.

How close is Krystal Ixtapa with optional All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Krystal Ixtapa with optional All Inclusive offer free breakfast?

Free breakfast isn’t provided at Krystal Ixtapa with optional All Inclusive, but buffet breakfast is offered for a fee of MXN 220 for adults and MXN 110 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Ixtapa with optional All Inclusive?

No, there is no casino at this resort.

What time is check-in at Krystal Ixtapa with optional All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Ixtapa with optional All Inclusive?

This resort offers free self parking.

Does Krystal Ixtapa with optional All Inclusive have a pool?

Krystal Ixtapa with optional All Inclusive features an outdoor pool and a children's pool. Pool access starts at 9 AM.

Does Krystal Ixtapa with optional All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does Krystal Ixtapa with optional All Inclusive have a spa?

This resort has a spa, which features hot stone massages, aromatherapy, and reflexology.

How close is Krystal Ixtapa with optional All Inclusive to downtown Ixtapa?

Krystal Ixtapa with optional All Inclusive is 0.3 mi away from Ixtapa.

Krystal Ixtapa with optional All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 231 out of 1003 reviews" "
Rating 8 - Good. 346 out of 1003 reviews" "
Rating 6 - Okay. 220 out of 1003 reviews" "
Rating 4 - Poor. 117 out of 1003 reviews" "
Rating 2 - Terrible. 89 out of 1003 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Efren

Traveled with family
Beware of “all inclusive”
Travelers be wary. We got the all inclusive option, but it’s not what it seems. They will nickel and dime you at every turn, even if you’ve bought in to their all inclusive option. We needed some extra water and they charged us for more water bottles that you bring up to your room. At dinner we were watching the SuperBowl in one of the restaurants. The food was free but canned beer was not included. Another example of this was when we checking out. We were missing an electronic key for pool towels, and they wanted to charge is $37US for this missing plastic key. (600 pesos). Thankfully, ended up finding the missing key in my mom’s purse. The food was okay to good tasting. Service in the restaurants was good. Works were stay here again? Probably not. They didn’t seem to care about new travelers becoming loyal customers. Many workers do not speak fluent English. If you only speak English then you may have a difficult time having a conversation with some staff.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Is not fully all inclusive you have to pay for water and other essentials.
Stayed 1 night in Feb 2024

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

susie

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a superior room and ended up getting a standard. They say that they provide down comforters but all it is a thin sheet. There was not any toiletries provided as it states. We arrived at 2 pm and pre checked in. The front desk said to come back at 4 which we did and we're told there was no rooms available yet. So we had to continue to wait. I believe that if you have a reservation and you know someone is checking in that's already been paid for you should have that room available that they requested. I have stayed at many hotels some I would like to go back to but this hotel I will not return to or recommend to friends or family.
Stayed 2 nights in Jan 2024

2/10 Terrible

Bonnie Jean, Grand Forks

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024

6/10 Okay

Santos, Homewood

Traveled with partner
Liked: Cleanliness, staff & service
We have stayed multiple times in Ixtapa / Zihua in the past and are both bilingual and have family in the area. Pros: Staff, cleanliness, pool, view, location Cons: Food, drinks, guests blocking chairs early and none available, the rooms lack basic necessities ie blankets, blow dryer, iron. Other: the hotel does offer day passes which can cause the pool to be way too crowded on weekends. Drink selection was terrible if you like a certain beer and there was no wine. The staff did however go out of their way to make you feel welcome. Special shout out to Marco and Javier at pool and Josefina at the breakfast buffet
Stayed 7 nights in Jan 2024

6/10 Okay

kerrie

Traveled with partner
Liked: Staff & service
The location was excellent to the center of Ixtapa and the beach. The resort was noisy at night and we had difficulty sleeping. The breakfast was good. I think we are not resort people and probably should not be staying at an all inclusive tesort.
Stayed 7 nights in Jan 2024

2/10 Terrible

Emmanuel

Stayed 4 nights in Jan 2024

4/10 Poor

Karen, Surrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
The only conveniences provided were soap, shampoo and conditioner. There was no coffee pot, no chairs on the balcony and the room was bare. There was a bed, one chair, one night stand and a TV on a dresser. The floor was 12 x12" white tile and the room felt empty. For $500/night, one expects a few more comforts.
Stayed 1 night in Dec 2023

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023