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Puerta Del Mar Hotel

2.5 star property
Family-friendly stay with 2 outdoor pools in Ixtapa

Choose dates to view prices

Photo gallery for Puerta Del Mar Hotel

Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
1 bedroom, premium bedding, down comforters, in-room safe
Fridge, microwave, stovetop, espresso maker
1 bedroom, premium bedding, down comforters, in-room safe
Reviews
7.4

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • KitchenKitchenKitchen
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880
  • Popular LocationEl Palmar Beach14 min walk
  • Popular LocationMarina Ixtapa2 min drive
  • Popular LocationLa Ropa Beach25 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)26 min drive

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite

  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Master suite

Master suite | 1 bedroom, premium bedding, down comforters, in-room safe

Master suite

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Suite Junior

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Junior

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Double Suite Deluxe

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Deluxe

  • Sleeps 6
  • 2 Twin Beds, 2 Twin Sofa Beds and 1 King Bed

Similar properties

Front of property
Emporio Ixtapa - with Optional All Inclusive
On private beach
Pool
Hot Tub
All inclusive
4.0 out of 5, Very Good, (1006)
The price is $120
per night
$143 total
includes taxes & fees
Jun 10 - Jun 11
Emporio Ixtapa - with Optional All Inclusive

About the neighborhood

Ixtapa

Heart of Ixtapa.You'll find Magic World Aquapark and El Palmar Beach within a 15-minute walk of this Ixtapa hotel. Magic World Aquatic Park and Delfiniti are also within 2 miles (3 km).

What's nearby

  • El Palmar Beach - 14 min walk
  • Marina Ixtapa - 2 min drive
  • Linda Beach - 24 min drive
  • La Ropa Beach - 25 min drive
  • Las Gatas Beach - 33 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • Casa Morelos Mexican Seafood - 5 min walk
  • Señor Frog's - 6 min walk
  • Deborah's Restaurant - 5 min walk
  • The General's Sports Bar & Restaurant - 5 min walk
  • La Raiz de la Tierra - 4 min walk

About this property

Puerta Del Mar Hotel

Family-friendly stay with 2 outdoor pools in Ixtapa
Puerta Del Mar Hotel offers its guests 2 outdoor swimming pools, a waterslide, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Puerta Del Mar Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This Ixtapa hotel is smoke free.

  • 45 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1991
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Puerta Del Mar Hotel offers 45 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. These individually decorated accommodations include king sofa beds. Beds feature down comforters and premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels

Outdoor space

  • Balcony
  • Yard

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerta Del Mar Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 70 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000
  • Breakage deposit: MXN 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Self parking fee: MXN 100 per stay
  • Crib (infant bed) fee: MXN 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    Contactless check-in and contactless check-out are available.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerta Del Mar
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa
Puerta Mar Hotel Ixtapa
Puerta Mar Hotel
Puerta Mar Ixtapa
Puerta Del Mar Hotel Hotel
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Hotel Hotel Ixtapa

Frequently asked questions

How close is Puerta Del Mar Hotel to the airport?

Puerta Del Mar Hotel is 11.5 mi (26-min drive) away from the Ixtapa - Zihuatanejo Intl. Airport (ZIH) airport, the closest popular airport to the property.

How much does it cost to stay at Puerta Del Mar Hotel?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Puerta Del Mar Hotel on Jun 4, 2024 start from $106.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Puerta Del Mar Hotel have an airport shuttle?

Puerta Del Mar Hotel offers an airport shuttle 24 hours a day, for a charge of MXN 480 per vehicle, one-way.

How close is Puerta Del Mar Hotel to the beach?

This hotel is a short 14-minute walk from El Palmar Beach and 7.5 mi (25-min drive) from La Ropa Beach. Don't forget your sunscreen!

Does Puerta Del Mar Hotel offer free breakfast?

Puerta Del Mar Hotel does not offer free breakfast.

Is there a casino at Puerta Del Mar Hotel?

No, there is no casino at this hotel.

What time is check-in at Puerta Del Mar Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Puerta Del Mar Hotel?

Free parking is not available at this hotel. Self parking is available for MXN 100 per stay.

Does Puerta Del Mar Hotel have a pool?

Puerta Del Mar Hotel features 2 outdoor pools, an indoor pool, and a children's pool.

Does Puerta Del Mar Hotel have a restaurant?

Puerta Del Mar Hotel is home to Los Molcajetes, which features garden views.

Does Puerta Del Mar Hotel have a spa?

There are no spa services available at this hotel.

How close is Puerta Del Mar Hotel to downtown Ixtapa?

Puerta Del Mar Hotel is 0.1 mi away from Ixtapa.

Puerta Del Mar Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 87 reviews" "
Rating 8 - Good. 31 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

laura

Stayed 2 nights in Apr 2023

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Jayln

Traveled with family
Disliked: Cleanliness, property conditions & facilities
20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!
Stayed 17 nights in Feb 2023

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.
Stayed 18 nights in Feb 2023

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are clean, beautiful, and peaceful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Linda M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.
Stayed 14 nights in Feb 2022

10/10 Excellent

Bill

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters vacation
Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine.
Stayed 4 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
They need work on the pool is not clean look that they need to add more pool chemical . They do cleaning everyday . Think the problem is the short an chemical
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2021