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Hotel Description

4-star all-inclusive property with 2 restaurants

On lake

Stay at this Mascota property and you'll be within 12 miles (20 km) of La Preciosa Sangre Temple Ruins and Main Square. Nuestra Senora de los Dolores Church is within 12 miles (20 km) and Corrinchis Dam Lookout is within 16 miles (25 km).

All-inclusive

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free property. You'll appreciate the spa tub, bar/lounge, and wedding services.

Standard Cabin

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$323* Per night/room Dec 8 - Dec 9

Casa Lago

Bed Count 2 King Beds Maximum Occupancy 10 Max

Superior Cabin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sierra Lago Resort & Spa - All inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sierra Lago Resort & Spa - All inclusive

Everyone (1)
4 out of 5
room was cold and no heat. got lost on property and no map provided

Posted by , from san clemente, Ca on Jan 17, 2019

Was this review helpful to you?

About the Sierra Lago Resort & Spa - All inclusive

Location Lago de Juanacatlan, s/n, Mascota, JAL 46900

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Bicycling

  • Kayaking included
  • Bicycling included

Property Features

Sierra Lago Resort & Spa - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sierra Lago Resort & Spa - All inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Sierra Lago Resort & Spa - All inclusive. This 4-star Mascota property is smoke free.

  • 1 floor
  • 25 guestrooms or units
  • 25 buildings
  • 2 dining venues
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Room Amenities

Sierra Lago Resort & Spa - All inclusive offers 25 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Mascota property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Sierra Lago Resort & Spa - All inclusive has 2 restaurants serving breakfast, lunch, and dinner.

La Terraza - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Rowing or canoeing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Kayaking on site
  • Motor boating on site

Spa Services

Spa Sierra Lago has massage/treatment rooms. Services include hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Facial treatments
  • Aromatherapy treatments
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Sierra Lago Resort & Spa - All inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 130.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 130 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sierra Lago
  • Sierra Lago Mascota
  • Sierra Lago Resort
  • Sierra Lago Resort Mascota
  • Sierra Lago Hotel Juanacatlan
  • Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
  • Sierra Lago Resort And Spa
  • Sierra Lago Resort Spa
  • Sierra Lago Resort Spa
  • Sierra Lago Resort Spa All Inclusive
  • Sierra Lago Resort & Spa - All inclusive Mascota
  • Sierra Lago Resort & Spa - All inclusive All-inclusive property

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.