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4.3 out of 5

"A nice and clean hotel, extra nice staff! Beautiful room. Conveniently located near the outlets of Asheville. The only thing that is difficult is exi ... " More

By a verified traveler on Tue 20 Oct 2020

Hotel Description

Edwardian hotel near Biltmore Estate

Near the airport

A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of WNC Farmers Market. Bent Creek Experimental Forest and French Broad Overlook are also within 3 miles (5 km).

Free shopping center shuttle

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A free shopping center shuttle is offered as well.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, down comforters, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

Everyone (13) Couples (3) Family (8)
4 out of 5
A nice and clean hotel, extra nice staff! Beautiful room. Conveniently located near the outlets of Asheville. The only thing that is difficult is exit from hotel is right trun only, to the west. But would definitely stay here again.

Posted by , from Blowing Rock on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by Bobby, Hotel General Manager

Thanks Chris! We are really grateful to know you had the excellent stay we work to create for each guest, even if the Brevard Road traffic pattern only allows a southbound right turn on exiting the hotel. Come back any time :)

4 out of 5

Posted by on Dec 27, 2019

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5 out of 5
It was very clean and everyone was nice and very helpful.

Posted by on Nov 16, 2019

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5 out of 5

Posted by on Nov 2, 2019

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5 out of 5
Its easy to get to many different tourist locations from this hotel.

Posted by on Oct 22, 2019

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4 out of 5
Great location. Very clean no complaints. Coffee and cookies 24/7

Posted by on Sep 27, 2019

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4 out of 5
Front desk helped us get a handicapped accessible room at checkin.

Posted by on Sep 14, 2019

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4 out of 5
A lot of road construction nearby. Difficult to make left turn out of, or into, property; best to U turn to get in/out of parking lot.

Posted by on Jul 17, 2019

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5 out of 5
Every thing was nice. The weekend staff were very professional and nice. The only thing, the house cleaner could have paid a little more attention to the floor in the room. Food was left in the restaurant and crumbs by the bed.

Posted by on Jul 2, 2019

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1 out of 5
I called ahead to let them know my fiancé would be there ahead of me. The person I spoke with hassled me at first and then said ok but he has to show a credit card for incidentals. Duh. You do that at any check in. When he arrived the above mentioned person had not taken it down as promised and my fiancé was refused from checking in. The person dealing with it that day said it’s not his fault of the other person didn’t do their job. Bad response. It’s the hotel’s responsibility period. I was told the manager would contact me about giving me a refund. He/she has not.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Bobby, Hotel General Manager

Thank you for sharing your perspective about this. I offer my apology on behalf our hotel and staff that we did not create for you and your fiance the memorably excellent experience that we intend for every guest. Bobby, Hotel General Manager

About the Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

Location 845 Brevard Road, Asheville, NC 28806

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC. This Edwardian Asheville hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Asheville Regional Airport (AVL) (13.7 km / 8.5 mi)
  • Property shuttles: Free shopping center shuttle

Room Amenities

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 21
  • Cash Deposit Required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Asheville Biltmore Square
  • Country Inn Carlson Asheville Biltmore Square
  • Country Inn Carlson Square
  • Country Carlson Square

You should know

  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.