Skip to main content
Beginning of main content

Enter dates to see availability

4.2 out of 5

"Beautiful mountains, modern layout of rooms and decor, clean, well maintained, easy check in/out. " More

By a verified traveler on Mon 12 Jul 2021

Hotel Description

Hotel near Asheville Outlets in Asheville

City center stay

A stay at this West Asheville hotel places you within 3 miles (5 km) of Center for Spiritual Living and 6 miles (10 km) of Biltmore Estate. Asheville Outlets and WNC Farmers Market are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Aug 15 - Aug 16

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn Asheville - Biltmore West ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sleep Inn Asheville - Biltmore West

Everyone (11) Couples (2) Family (5)
5 out of 5
Beautiful mountains, modern layout of rooms and decor, clean, well maintained, easy check in/out.

Posted by on Jul 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 12, 2021 by front desk

Thank you for choosing Sleep Inn Asheville for your recent stay! We are so elated you had a great stay! Have a great summer!

5 out of 5

Posted by on Jun 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 9, 2021 by front desk

Thanks for choosing Sleep Inn Asheville for your recent stay! We are so excited with your perfect score! Have a great summer and hope to see you soon!

5 out of 5
Quiet

Posted by on Apr 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 28, 2021 by front desk

We truly appreciate the time you took to review your recent stay with us! Hope you had a wonderful trip!

5 out of 5
Very clean and quiet. Beds are really comfortable. We slept very well

Posted by , from Asheville on Jun 25, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 25, 2020 by front desk

Thank you so much Cindy for the wonderful review of our hotel. We are so glad you found everything clean and super comfy! Till we see you again!!

5 out of 5

Posted by on Jun 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2020 by front desk

Thank you for your perfect 5 out of 5 review! Thank you for choosing Sleep Inn Asheville for your stay. We look forward to seeing you again! Have a great day

1 out of 5
I booked it by mistake and 10 minutes later wanted to cancel and they decided to deny me a refund.

Posted by on Jan 13, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 13, 2020 by front desk

Thank you for taking your time and leaving a review. If you booked a prepaid reservation it is non cancellation. Please before you book a prepaid reservation make sure everything is ok on your reservation. Have a great day.

2 out of 5
Our room was a bit dingy, primarily the carpet which was quite stained and in need of replacement. It skeeved us out significantly so we wore shoes unless in bed. The walls were super thin. It was like the folks next door were watching tv in our room. The coffee at breakfast was served in stingy single serving sizes.

Posted by on Oct 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2019 by front desk

Thank you for choosing the Sleep in Asheville for your recent stay! So sorry to hear you were not pleased with your stay and your noisy neighbors. Have a great day!

4 out of 5

Posted by on Aug 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 3, 2019 by Front Desk

Thank you for your recent review! Have a great day!

5 out of 5
Wonderful hotel! Very comfortable bed, fair price and right of the highway. Our room was very clean and the staff was wonderful. I would definitely stay here again!

Posted by on May 13, 2019

Was this review helpful to you?
Comment from Hotel Management

May 14, 2019 by dani

Thank you for your spectacular 5 out of 5 review! We are so glad we exceeded your expectations here in Asheville!

4 out of 5
It was a little stuffy........ . .. ............

Posted by on Apr 19, 2019

Was this review helpful to you?
Comment from Hotel Management

May 1, 2019 by dani

Thank you for taking your time and leaving us a 4 out 5 star review! We apologize that you felt your room was stuffy.

About the Sleep Inn Asheville - Biltmore West

Location 1918 Old Haywood Rd, Asheville, NC 28806

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Sleep Inn Asheville - Biltmore West also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Greenville-Spartanburg Intl. Airport (GSP) (104.2 km / 64.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn Asheville - Biltmore West offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sleep Inn Asheville - Biltmore West

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore West
  • Sleep Inn Biltmore
  • Sleep Inn Biltmore Hotel
  • Sleep Inn Biltmore Hotel West
  • Sleep Inn Biltmore West
  • Sleep Inn Asheville Biltmore West Hotel
  • Sleep Inn Biltmore West Hotel
  • Sleep Inn Asheville Biltmore West
  • Sleep Asheville Biltmore West
  • Sleep Inn Asheville - Biltmore West Hotel
  • Sleep Inn Asheville - Biltmore West Asheville
  • Sleep Inn Asheville - Biltmore West Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Asheville-Hotels-Sleep-Inn-Asheville---Biltmore-West.h74435-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Asheville-Hotels-Sleep-Inn-Asheville---Biltmore-West.h74435-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Asheville-Hotels-Sleep-Inn-Asheville---Biltmore-West.h74435-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.