Skip to main content
Beginning of main content
 Candler •1 Room
 Candler • 1 Room
Book online or call 1-855-214-3079 Phone Number

WoodSpring Suites Asheville

2.5-star property
40 Monte Vista Rd, Candler, NC 1-855-201-7819
3.0 out of 5
See all 6 travelocity Reviews

"Location was great and staff heater didn't work in room but the receptionist took care it so overall still was a great trip " More

By a verified traveler on Sun 13 Feb 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel perfectly located for exploring West Asheville

West Asheville stay

A stay at this West Asheville hotel places you within 3 miles (5 km) of Center for Spiritual Living and 6 miles (10 km) of Biltmore Estate. WNC Farmers Market and Asheville Outlets are also within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. The front desk is staffed around-the-clock and laundry facilities are on offer.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Nov 27 - Nov 28

Suite, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

WoodSpring Suites Asheville ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for WoodSpring Suites Asheville

Everyone (4) Family (2)
4 out of 5
Location was great and staff heater didn't work in room but the receptionist took care it so overall still was a great trip

Posted by on Feb 13, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2022 by Tammy Radford, General Manager

Thank you so much for your response to our survey. We loved having you stay with us and hope to serve your lodging needs in the future.

5 out of 5
Appeared very

Posted by on Apr 22, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 27, 2021 by L. DeHart & Team

Thank you very much for taking the time to leave a review for your recent stay. Please visit us again soon!

5 out of 5
great clean quiet.........................................

Posted by , from . on Jul 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 26, 2020 by Steph P

Hello, Wow 5 out of 5. We appreciate the feedback. Hope to you see you soon. Thanks, Stephanie P General Manager

1 out of 5
Front desk lady on second shift on Saturday very rude I just approached to lobby to request clean towels she was on the phone and as soon she saw me walking to front desk she did sing lenguaje telling me to be quite because she was on the phone I can’t believe it!!! Also the guest on the top floor of room 328 was walking and moving furniture all day all night it was ridiculous after many call to front desk to report it was worse Our reservation was from Saturday to Monday ee have to leave Sunday at 11:30 pm since it was impossible to sleep and we were so tired after we can’t sleep at all on Saturday night Also people smoking inside the hotel so bad this hotel has strong cigarette smoking everywhere I will never recommend this hotel!

Posted by on Feb 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 28, 2019 by GM

I am sorry you had these issues with your stay, we could have moved you to another room. We do try our best to accommodate everyone's smoking preference but sometimes that is impossible to do & I apologize we didn't have any non smoking rooms available during your stay.

2 out of 5
Hard to find: poor signage and photo advertising is of building's rear so not what you see when you are looking for it. Once a local person confirms it's the right place, you can't find the office -- door totally unmarked. Room was clean, though beds old and springs palpable through flimsy mattress. No shampoo, very tiny bar of soap. Hallways stink of cigarettes so that smell is unavoidable. When I visited, a drunken guest was frightening the registration staff but he finally left lobby area.

Posted by on Oct 7, 2018

Was this review helpful to you?
Comment from Hotel Management

Oct 8, 2018 by GM

I do sincerely apologize that you had so many issues during your stay.

1 out of 5

Don't even think about staying here!!!!

Unless you like staying with the homeless, don't even think about staying here. I paid $158.00 for one night and was expecting a comfortable, nice room. Was I wrong. This place is used as staging for the homeless in Asheville looking for apartments. I know this for sure as several of the residences approached me and chatted. If you stay here be prepared for a full background check that you must sign off on (good to know none of the homeless I was sleeping with are sex offenders). They require a copy of the drivers license of everyone staying in the room, and will keep it on file for 5 years! READ identity theft concern! You are also presented a with a list of costs if you damage anything. And best of all I was told I had to tidy up the room and take my trash to the dumpster out back before I left! At $158.00 per night I don't expect to be my own maid! No one should ever stay here. I will never use Travelocity again!!! This "hotel" / flop house should not be listed on Travelocity! Shame on them!

Posted by on Oct 29, 2016

Was this review helpful to you?
Comment from Hotel Management

Nov 14, 2016 by Management

I am very sorry to hear that your experience this time with us was not enjoyable. I am personally looking into the situation some more . I hope next time you stay with us it will be the best! Thanks for your feedback.

About the WoodSpring Suites Asheville

Location 40 Monte Vista Rd, Candler, NC 28806

Property Features

As a guest of WoodSpring Suites Asheville, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. A complete renovation of WoodSpring Suites Asheville was completed in December 2016. Smoking is allowed in designated areas at this Candler hotel.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Built in 2008
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Asheville offers 105 accommodations. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Renovation of all guestrooms was completed in December 2016.

  • In-room kitchen
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 200 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests travelling with pets are charged a USD 200 fee per stay in addition to a nightly pet fee of USD 8.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Asheville Hotel
  • Value Place Hotel Asheville
  • Value Place Asheville Hotel Asheville
  • Value Place Asheville NC Hotel
  • WoodSpring Suites Asheville Hotel
  • WoodSpring Suites Asheville Candler
  • WoodSpring Suites Asheville Hotel Candler

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://travel.travelocity.com/Candler-Hotels-WoodSpring-Suites-Asheville.h2365946-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Candler-Hotels-WoodSpring-Suites-Asheville.h2365946-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Candler-Hotels-WoodSpring-Suites-Asheville.h2365946-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.