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"We visited Azul in July, staff was great, food was good, beach was beautiful but very shallow and rocky. The wait for a table in some of the restauran ... " More

By Bob225, from New York on Sat 13 Jul 2013

Hotel Description

4.5-star beachfront property with 6 outdoor pools

Beachside getaway

Stay at this Puerto Morelos property and you'll be within 2 miles (3 km) of Petempich Bay and 6 miles (10 km) of Crococun Zoo. Also within 9 miles (15 km) are Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden.

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with free beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and families will appreciate the onsite laundry facilities.

IPod docks, WiFi

The 435 guestrooms feature free minibar items, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Furnished balconies or patios, iPod docks, and 24-hour room service are also available.

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$353* Per night/room Nov 25 - Nov 26

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Honeymoon Ocean Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Swim Up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Swim Up Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Family (1)

About the Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Location Carretera Cancun Puerto Morelos km 27.5, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • All available beverages included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 435 guestrooms or units
  • 4 levels
  • 4 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • 2 coffee shops
  • 3150 sq ft of conference space
  • 293 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 6
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Puerto Morelos property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant specializes in international cuisine and serves dinner only.

SIENA - This restaurant specializes in Italian cuisine and serves dinner only.

LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts, a 24-hour health club, and a complimentary water park with a lazy river and waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Beach yoga on site
  • Boat tours nearby
  • Parasailing nearby
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Vassa Spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Sensatori Hotel Karisma All Inclusive
  • Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
  • Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
  • Azul Sensatori Karisma Puerto Morelos
  • Hotel Azul Sensatori
  • Sensatori Azul Hotel
  • Azul Beach Sensatori Mexico Karisma Puerto Morelos
  • Azul Beach Resort Sensatori Mexico Karisma
  • Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
  • Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
  • Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Nickelodeon Experience

Book a stay in any rate plan and children can enjoy the following activities during their stay: Meet-and-greets with Nickelodeon characters, including Dora the Explorer, SpongeBob SquarePants, and the Teenage Mutant Ninja Turtles; special check-in experience for children; Nickelodeon Concierges; a "Nick Toy" lending library; special Nickelodeon-themed amenities; character dining opportunities; Azulitos Playhouse by Nickelodeon, a kids club with themed water play areas and modern playground structures.


Full details at check-in. Surcharges may apply for some activities and amenities. Subject to availability. Restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.