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"A little bad smells on elevators and bathroom..... " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

3-star hotel near American Consulate

In shopping district

You'll be steps from American Consulate and within a 10-minute walk of Star Medica Hospital Ciudad Juarez2. Also, Plaza Las Misiones is within half a mile (1 km) and La Rodadora Espacio Interactivo is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A computer station, dry cleaning, and luggage storage are also on offer.

Free WiFi, LCD TVs

The 140 guestrooms offer LCD TVs with satellite channels, along with free WiFi and hair dryers. Other amenities include safes, showers, and phones.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$48* Per night/room Jun 12 - Jun 13

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

ibis Juarez Consulado ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis Juarez Consulado

Everyone (3) Couples (3) Family (2)
4 out of 5
A little bad smells on elevators and bathroom.....

Posted by on Feb 23, 2020

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5 out of 5
I just loved everything about this place & the convenience of how close everything is in walking distance♡

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 4, 2019 by ibis Juárez Consulado

Dear Guest , We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Israel García - General Manager ibis Juárez Consulado

2 out of 5
The room was super small, asked if they had different room and was told they were all the same. Everything was very outdated.

Posted by on Apr 26, 2019

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Comment from Hotel Management

May 2, 2019 by IG

Dear Guest, Thank you for took the time to share with us your comments about you stay, we very sorry did not meet your expectations, we take your feedback as an important point to improve and offer a better service. Sincerely, Israel García - General Manager

3 out of 5
Nice hotel and it was close to shops and consulate of the United States.

Posted by on Aug 23, 2018

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Comment from Hotel Management

Aug 23, 2018 by Jairo S.-

Thanks a lot for your comments. Best regards!

2 out of 5

Don’t Stay Here...

The front staff lacks professionalism they were to busy on their own personal issues than tending hotel business. The room were super tiny and also the bathroom, the mattress were soiled and the sheets, dirty floors, etc. I really can’t find nothing good write about this hotel. And the worst thing was the smell of sewage all the time we had to keep airing with air fresheners to tolerate the smell it was a nightmare. In conclusion if you are an average traveler use to normal rooms this place is not for you. Pay a little more and find another hotel...

Posted by , from Chicago Il. on Nov 11, 2017

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Comment from Hotel Management

Nov 14, 2017 by AGM

Thank you for your review. We apologize for not being the kind of hotel you needed. Regards

4 out of 5

Nice hotel, close to the US Consulate.

Clean and very close to US Consulate and clinics. Great location.

Posted by on Jan 19, 2016

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Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 1 April 2020 to 7 June 2020 (dates subject to change).

This property is closed from 1 April 2020 to 7 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly ibis Juarez Consulado also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3-star Ciudad Juarez hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) (10.1 km / 6.3 mi)
  • Parking:

Room Amenities

Ibis Juarez Consulado offers 140 accommodations with safes and hair dryers. 26-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Ciudad Juarez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

LOBBY BAR - Onsite lobby lounge.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18


  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at ibis Juarez Consulado


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 139 for adults and MXN 70 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Juarez
  • Ibis Juarez Consulado
  • Ibis Juarez Consulado Ciudad Juarez
  • Ibis Juarez Consulado Hotel
  • Ibis Juarez Consulado Hotel Ciudad Juarez
  • ibis Juarez Consulado Hotel
  • ibis Juarez Consulado Ciudad Juarez
  • ibis Juarez Consulado Hotel Ciudad Juarez

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.