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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Half Moon Bay

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6 outdoor pools, pool umbrellas, sun loungers
Romance Villa Suite Poolside | View from room
Mexican cuisine
Mexican cuisine
Free toiletries, hair dryer, bathrobes, towels
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • On private beach
  • Spa
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive

Room options

Deluxe Single use Garden View

  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Connecting Suite

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Poolside

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Garden View

  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View

  • 397 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Kantenah

On the beach.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • Sports Bar Sirenis - 8 min drive
  • Xtra Time Sports Bar - 1 min walk
  • Bar Balam - 10 min walk
  • La Dalia - 1 min walk
  • El Rancho Steak House Restaurant - 8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

4-star beachfront property near Half Moon Bay
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kantenah property.

  • 425 guestrooms or units
  • 3 levels
  • 14 buildings
  • 2 swim-up bars
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Palladium Colonial Resort & Spa All Inclusive offers 425 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the airport?

Grand Palladium Colonial Resort & Spa All Inclusive is 29.9 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on May 15, 2024 start from $362.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Colonial Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Colonial Resort & Spa All Inclusive.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Colonial Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Colonial Resort & Spa All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Colonial Resort & Spa All Inclusive?

This property offers free self parking.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Grand Palladium Colonial Resort & Spa All Inclusive features 6 outdoor pools and a children's pool.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant?

Grand Palladium Colonial Resort & Spa All Inclusive is home to La Adelita, which features Mexican cuisine.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a spa?

This property has a spa, which features mani/pedis, massages, and body wraps.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to downtown Kantenah?

Grand Palladium Colonial Resort & Spa All Inclusive is 6.2 mi away from Kantenah.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 986 reviews" "
Rating 8 - Good. 322 out of 986 reviews" "
Rating 6 - Okay. 122 out of 986 reviews" "
Rating 4 - Poor. 58 out of 986 reviews" "
Rating 2 - Terrible. 54 out of 986 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort is gorgeous! a lot of wildlife. we saw so many coatis, raccoons, and birds. the lush greenery and jungle vibe is amazing. the staff were very friendly and helpful. it’s a big resort and they have trams to get you around if needed. I highly recommend.

10/10 Excellent

Gurpal

Liked: Cleanliness, amenities, property conditions & facilities
Staff engagement really stands out at this resort. Was my first time visiting and online shows a pool table in their Sports Bar, however, there was not one in there when I checked in. I had trouble getting JD/regular Pepsi from a lot of the bars as it was not stocked, which I thought was shocking. I received an email requesting feedback on the first morning and I obliged, listing the issues with the lack of available JD and the pool table issue. Staff responded by sending me a bottle of JD, every bar was then stocked with JD and regular Pepsi and the Sports Bar suddenly had a pool table, fuzzball table and arcade games! Staff even went out of their way to secure us a booking for the Japanese restaurant when an accident meant we had to leave dinner early. Top marks for customer service, keep it up!

10/10 Excellent

KOSTIANTYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Paige

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The property is beautiful and offers many options! It was so nice to be able to go between the resorts and the transportation was easy and fast! The staff were so nice although at times, were a little slow, but that’s the name of the game with a resort of this size. Now this report is massive, get ready to walk a lot! The signs are a little confusing at first. I personally didn’t mind the walk but would have loved to be closer to the ocean. There weren’t rooms close to the ocean or pool. We did have a leak in our room and overall, it could have been updated some compared to the other rooms we saw but the staff kept it clean and stocked up. The ocean has a small section where it’s not rocky, otherwise it’s super rocky in order to swim or get to a spot to stand. There was a lot of seaweed but the staff worked diligently to clean it up. I wouldn’t stay here again, but it is ideal for families as there’s lots of stuff to do with kids.
Stayed 6 nights in Jan 2024

10/10 Excellent

Michael

Stayed 7 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort we had a blast!!!
Stayed 7 nights in Jan 2024

8/10 Good

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days at the Grand Palladium and really enjoyed our stay and experience. Our entire family loved it, and we would come back for sure! I rated it a 4 but it would be a 4.5 truly because of the following: 1. We arrived to our hotel room in the Colonial resort and boy was it outdated. Our room was damp, didn't feel clean (to us) and we noticed in the washroom that the shower wand had to be held because if not, it would splash water everywhere! We tried to find a way to fix it but we noted that it did not fit the holder where it was supposed to sit. The fix: By our first night, we knew we needed to change rooms and so, paid extra to get transferred to a room that was newer. This was great as the room and washroom was beautiful. This did irk us a bit as we felt that having to pay extra after the money we spent originally and for staying 10 days was unnecessary but it is what it is. 2. The Shuttles were great... When we could get one. We would call for one from our villa and we'd be told that none were available, or we would wait for one at one of the lobby's and we would have to wait long periods of time. Empty shuttles would drive past us and when we would ask for a ride (because it was on their way), they would politely decline. Sometimes the drivers would stop and ask us if we needed a ride and we truly loved that! The fix: We ended up walking from our new room in Kantenah to Colonial every day. Which was fine as we needed to walk off the buffet lol!
Stayed 10 nights in Jan 2024

6/10 Okay

Deedra Kaya

Stayed 7 nights in Jan 2024

6/10 Okay

Ariana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Ylli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful!! Service needs to improve and the rooms…
Stayed 7 nights in Jan 2024