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Senses Riviera Maya By Artisan-all Inclusive-adults Only

4.0 star property

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Senses Riviera Maya By Artisan-all Inclusive-adults Only

Photo gallery for Senses Riviera Maya By Artisan-all Inclusive-adults Only

Porch
Exterior
Premium bedding, free minibar, in-room safe, desk
Property amenity
Microwave, espresso maker

Overview of Senses Riviera Maya By Artisan-all Inclusive-adults Only

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Playa del Carmen
  • Popular LocationMaroma Beach1 min walk
  • Popular LocationParadise Beach1 min walk
  • Popular LocationPlaya Paraiso Golf Course20 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Room options

View all photos for Pool View Suite

Premium bedding, free minibar, in-room safe, desk

Pool View Suite

  • 1076 sq ft
  • Studio
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Ocean View Suite

Premium bedding, free minibar, in-room safe, desk

Ocean View Suite

  • 1076 sq ft
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Suite Deluxe With Ocean View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With View

Premium bedding, free minibar, in-room safe, desk

Room Deluxe With View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master With Ocean View

Premium bedding, free minibar, in-room safe, desk

Suite Master With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Infinity pool
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only
Pool
Hot Tub
Breakfast included
All inclusive
3.8 out of 5, Good, (1004)
The price is $236
per night
$312 total
includes taxes & fees
May 10 - May 11
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only

About the neighborhood

Playa del Carmen

Beachfront retreat .Within a 5-minute walk of the aparthotel, you'll find Maroma Beach and Paradise Beach. El Manglar Golf Course and Virgen Beach are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 20 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive
  • Tres Rios Ecopark - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Cena Trattoria By el Faro - 4 min drive
  • Snake Bar At Iberostar Maya - 9 min drive
  • Restaurante el Tapatío - 4 min drive
  • Rhapsody Mixology Bar - 9 min drive
  • El Museo - 16 min walk

About this property

Entire place

Senses Riviera Maya By Artisan-all Inclusive-adults Only


Property Location
Located in Playa del Carmen, Artisan Playa Paraíso is by the sea, a 4-minute drive from El Manglar Golf Course and 10 minutes from Dr. Alfredo Barrera Marin Botanical Garden. This 4-star hotel is 7.4 mi (11.9 km) from Maroma Beach and 11.2 mi (18 km) from El Camaleon Mayakoba Golf Course.

Rooms
Make yourself at home in one of the 38 air-conditioned rooms featuring private pools and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Satisfy your appetite with local and international cuisine at Cavamar, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 8 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Private pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Car rental
  • Free self parking on site
  • Onsite parking includes off-street options

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend

Food and drink

  • Espresso maker
  • Microwave

Dining

  • Free breakfast available
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Free stocked minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the suburbs
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Arcade/game room on site
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 38 units
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Senses Riviera Maya By Artisan-all Inclusive-adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 130 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Artisan Senses Hotels Collection Riviera Maya Hotel
Artisan Senses Hotels Collection Riviera Maya Playa del Carmen
Artisan Playa Paraíso Hotel Playa del Carmen
Artisan Playa Paraíso Hotel
Artisan Playa Paraíso Playa del Carmen
Artisan Senses Hotels Collection Riviera Maya
Artisan Playa Paraíso
Senses Riviera Maya By Artisan all Inclusive adults Only

Frequently asked questions

How close is Senses Riviera Maya By Artisan-all Inclusive-adults Only to the airport?

Senses Riviera Maya By Artisan-all Inclusive-adults Only is 34.4 mi (275-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Senses Riviera Maya By Artisan-all Inclusive-adults Only have an airport shuttle?

Senses Riviera Maya By Artisan-all Inclusive-adults Only offers an airport shuttle 24 hours a day, on request, for a charge of MXN 130 per vehicle, roundtrip.

How close is Senses Riviera Maya By Artisan-all Inclusive-adults Only to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does Senses Riviera Maya By Artisan-all Inclusive-adults Only offer free breakfast?

Yes, Senses Riviera Maya By Artisan-all Inclusive-adults Only offers free breakfast.

Is there a casino at Senses Riviera Maya By Artisan-all Inclusive-adults Only?

No, there is no casino at this aparthotel, but Riviera Gran Casino (21-min drive) is nearby.

What time is check-in at Senses Riviera Maya By Artisan-all Inclusive-adults Only?

Check-in begins at 3 PM.

Is there free parking at Senses Riviera Maya By Artisan-all Inclusive-adults Only?

This aparthotel offers free self parking.

Does Senses Riviera Maya By Artisan-all Inclusive-adults Only have a pool?

Senses Riviera Maya By Artisan-all Inclusive-adults Only features an outdoor pool.

Does Senses Riviera Maya By Artisan-all Inclusive-adults Only have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine and ocean views.

Does Senses Riviera Maya By Artisan-all Inclusive-adults Only have a spa?

This aparthotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Senses Riviera Maya By Artisan-all Inclusive-adults Only to downtown Playa del Carmen?

Senses Riviera Maya By Artisan-all Inclusive-adults Only is 11.7 mi away from Playa del Carmen.

Senses Riviera Maya By Artisan-all Inclusive-adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 152 reviews" "
Rating 8 - Good. 39 out of 152 reviews" "
Rating 6 - Okay. 17 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 8 out of 152 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

veronica, Algonquin

Disliked: Amenities, property conditions & facilities
All meals are a la carte, which is good. However, hotel is in need of maintenance... Hot tubs were not working for most of my stay, elevator broke down twice during my stay.
Stayed 4 nights in Jul 2023

6/10 Okay

Robert, Tucson

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
beautiful surrounding
Stayed 4 nights in Nov 2022

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view suite was very nice for celebrating my husband’s and I honeymoon. For us to be vegans the chef did a great job
Stayed 6 nights in Jun 2022

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provided a welcome package when we got into the room. Really easy to communicate with staff.
Stayed 2 nights in Apr 2022

6/10 Okay

clara, Irvine

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful and large rooms, amazing views. Great amenities in the room. Nice property, good location. Lacks good maintenance. The sofas in the room had stains and were dirty. Several areas in the property need some care.
Stayed 1 night in Apr 2022

6/10 Okay

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall I liked the property, it is small and quiet. The room looks as presented online. I loved my balcony it was facing the ocean and private enough if I wanted to lay out in the nude. The hotel has only one restaurant and it closes at 10pm in addition all of their meals are kids portions. I actually lost one pound while staying 4 days and I am not exaggerating. The snack area is a vending machine that the front desk did not have change in exchange for pesos. For your return flight Be sure to schedule your COVID test upon arrival because they didn’t ask and if you forget you will need to get it at the airport. The hotel is not near shopping if that is your fancy. It’s a shame because I would stay again if they fixed what I consider a food and snack challenge.
Stayed 3 nights in Dec 2021

10/10 Excellent

Luis

Stayed 4 nights in Nov 2021

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
The reason for the neutral ratings is because some rooms were being renovated while I was there so while trying to relax by the pool all I could hear was power tools. The resort and quality of the room I stayed in was otherwise fine, but the construction sounds were very disappointing and I didn’t know in advance that they would be happening during my stay.
Stayed 1 night in Oct 2021

6/10 Okay

Mayra, Guatemala

Traveled with partner
Liked: Staff & service
Disliked: Amenities
El hotel sería 3 estrellas, el personal muy amable y atento a los requerimientos. No cuenta con agua caliente.
Stayed 3 nights in Sep 2021

10/10 Excellent

Gabriel

Liked: Cleanliness
Stayed 5 nights in Sep 2021