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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Upscale beachfront aparthotel with 6 outdoor pools

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Interior detail
Exterior
Minibar, desk, laptop workspace, blackout drapes
Restaurant
LUXURY JUNIOR SUITE | Minibar, desk, laptop workspace, blackout drapes
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationPuerto Morelos Town Square15 min drive
  • Popular LocationMaroma Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Room options

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for BEACH FRONT HONEYMOON SUITE

Minibar, desk, laptop workspace, blackout drapes

BEACH FRONT HONEYMOON SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Minibar, desk, laptop workspace, blackout drapes

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
El Dorado Maroma, Catamarán, Cenote & More Inclusive
Pool
All inclusive
Free airport shuttle
Parking included
5.0 out of 5, Exceptional, (12)
The price is $513
per night
$513 total
includes taxes & fees
Jun 7 - Jun 8
El Dorado Maroma, Catamarán, Cenote & More Inclusive

About the neighborhood

Playa del Carmen

Beachfront retreat .You'll be 16.9 mi (27.1 km) from Playacar Golf Club with a stay at this Playa del Carmen aparthotel.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Maroma Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cena Trattoria By el Faro - 9 min drive
  • El Cocotal - 2 min walk
  • Don Miquel - 8 min drive
  • Café del Lago - 10 min drive
  • Limon y Sal - 10 min drive

About this property

Entire place

El Dorado Royale, Catamarán, Cenote & More Inclusive

Upscale beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. WiFi is free in public spaces. This Mediterranean aparthotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 2 bars on the beach
  • 2 bars by the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with minibars and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Dining

  • 2 beach bars
  • 2 poolside bars
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

How close is El Dorado Royale, Catamarán, Cenote & More Inclusive to the airport?

El Dorado Royale, Catamarán, Cenote & More Inclusive is 20.8 mi (31-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on May 25, 2024 start from $388.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have an airport shuttle?

El Dorado Royale, Catamarán, Cenote & More Inclusive offers a free airport shuttle, available 24 hours a day, on request.

How close is El Dorado Royale, Catamarán, Cenote & More Inclusive to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does El Dorado Royale, Catamarán, Cenote & More Inclusive offer free breakfast?

El Dorado Royale, Catamarán, Cenote & More Inclusive does not offer free breakfast.

Is there a casino at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, there is no casino at this aparthotel.

What time is check-in at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM. A fee applies for early check-in.

Is there free parking at El Dorado Royale, Catamarán, Cenote & More Inclusive?

This aparthotel offers free self parking and valet parking.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

El Dorado Royale, Catamarán, Cenote & More Inclusive features 6 outdoor pools.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a spa?

This aparthotel has a spa, which features body treatments, body scrubs, and body wraps.

How close is El Dorado Royale, Catamarán, Cenote & More Inclusive to downtown Playa del Carmen?

El Dorado Royale, Catamarán, Cenote & More Inclusive is 13.9 mi away from Playa del Carmen.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 46 out of 96 reviews" "
Rating 8 - Good. 24 out of 96 reviews" "
Rating 6 - Okay. 13 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 6 out of 96 reviews" "

9.2/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

thomas james, GROVECITY

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly magical. We loved the grounds - impeccable and the staff were incredible. THANK YOU for a gorgeous week in paradise.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is a nice resort. The grounds were beautiful and facilities very clean. They had a lot of pools to chose from some with swim up bars an some without. The main drawback is the lack of beach. Apparently it got taken out in a recent hurricane so it is very rocky and impossible to walk. Also, there are multiple manmade structures further out in the ocean. We heard they were put out there to create a barrier for the beach, but were moved in by the hurricane. They are very unattractive. The photo on Expedia does not show the structures. Either they were photoshopped out or the picture was taken before the hurricane. Either way, false advertising. They food was just okay, some good and some just okay. One dinner, I had Mahi Mahi but it was cold and way undercooked. I didn't feel well the next day. The other part I didn't like is they were always trying to upsell you on different dining options and activities. We worked with the concierge to set up golf one day and he told us rental clubs would be $50-$60. They were $88 when we got to the course. We also had one member of our group that just wanted to ride along. We were told it would be $35 but when we got to the course it was $50. After informing them what had happened, they refused to refund the difference. You would be better off to book your excursions on your own. Although tips are included, tips are pretty much expected at this resort. I've been to other all inclusives and this was not thecase
Stayed 8 nights in Feb 2024

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Not worth of your money
we did not leave this place happy. After checking in we were dropped of front of building was told this is it, we had no idea where the room was. we had figure it out where the room was and had to carry our luggage to get the 3rd floor no elevator. First night we could not make reservation for dinner at check in desk, concierge wasn't available. We arrived at Italian restaurant luckily it wasn't that full, but we were told this time they would let us in. Food was not good, no taste! simple soup had one muscle, one calamari ring, one shrimp on liquid! 0 taste of anything. same thing with steak no taste. went up to bar ordered a glass of Jack Daniels with taste of a scotch whiskey, i guess they fill up their own drink and made a mistake with bourbon whiskey, with scotch whiskey. I told them this is not Jack Daniels they just looked at me funny. Went to bar by the beach ordered the same drink it was fine. Next day early in the morning went out for breakfast found out all the beach chair was taken at 8am, but cabanas were available which takes majority of pool side. Then found out they are $225- $185 each depends on what you order to drink. After breakfast we end up by the beach staring at concrete pyramid looking concrete blocks. Honestly for the price i paid for this hotel I could be somewhere way better than this resort. I mean service was bad, food was bad had a better meal at airport. For them mess with drinks that tells me they would do anything to make money not a comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Mahesh

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The staff is not knowledgeable and unfriendly. Food restriction and not good selection for vegeterian. Being in Mexico- No vegeterial oil cooked beans avaialble in evening dinner in many area. - No jalpenos available in many eating places. No Coconut water available - we had to literally ask may times to get it. No walking dining area - requires reservation in advance, when we are there for relaxation - every one wants to eat with ease. Overall experience is very bad. My room had few problems that were never fixed.
Stayed 1 night in Feb 2024

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food is fabulous. Staff is exceptional. Site is kept very clean daily. Watch out for the cart drivers, they are fast! Be sure to make reservations for dinner. Recommendations: Restock water more frequently, add curtain over the bathroom window, light shown through so room never got dark AND fix the shower so it didn't sound like it was running all the time.
Stayed 7 nights in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2024