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Hotel Description

4.5-star beachfront property with 5 restaurants

Beachside getaway

Within 6 miles (10 km) of this property, you'll find El Manglar Golf Course and Sanctuary of Hope and Time Capsule. Maroma Beach is within 9 miles (15 km) and Tres Rios Ecopark is within 12 miles (20 km).

All-inclusive

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Jetted tubs, iPod docks

Boasting jetted bathtubs, the 162 guestrooms also offer WiFi and free minibar items. Other amenities include balconies or patios, iPod docks, and LCD TVs with satellite channels.

Luxury Suite, Oceanfront

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max
$522* Per night/room Jan 26 - Jan 27

Suite, 2 Bedrooms, Oceanfront (Swim Up)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Suite, 3 Bedrooms, Oceanfront (Swim Up)

Bed Count 2 Queen Beds Maximum Occupancy 12 Max

Suite, 3 Bedrooms, Oceanfront (Swim Up)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 12 Max

Suite, 1 Bedroom, Oceanfront

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Oceanfront (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Generations Riviera Maya, Gourmet All Inclusive by Karisma ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Generations Riviera Maya, Gourmet All Inclusive by Karisma

Everyone (1)
5 out of 5
This is a gourmet restaurant hotel. Reservations were not required for most restaurants. The butler service was awesome!

Posted by on Dec 1, 2018

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Comment from Hotel Management

Dec 4, 2018 by Hotel Management

Thank you for such a wonderful review and for sharing your experiences with the community. I’m sure your review will help many with future vacation choices.

About the Generations Riviera Maya, Gourmet All Inclusive by Karisma

Location Carretera Cancún - Tulum, Km. 45, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • Onsite entertainment and activities included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Generations Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Generations Riviera Maya, Gourmet All Inclusive by Karisma offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available. Public spaces have WiFi for a fee. A children's pool, spa services, and a terrace are also featured at the luxury Generations Riviera Maya, Gourmet All Inclusive by Karisma. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 162 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • Built in 2013
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Generations Riviera Maya, Gourmet All Inclusive by Karisma offers 162 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Playa del Carmen property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Chef Market - This family restaurant serves breakfast, lunch, and dinner.

Habb Lounge - This restaurant specializes in Mediterranean cuisine and serves dinner only.

China Table - This restaurant specializes in Asian cuisine and serves dinner only.

Palapa Bar and Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving nearby

Spa Services

NÁAY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Minimum age to access spa is 4
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Generations Riviera
  • Generations Riviera Maya Gour
  • Generations Riviera Maya Playa del Carmen
  • Generations Riviera Maya Resort Playa del Carmen
  • Maya Generations
  • Riviera Maya Generations
  • Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
  • Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
  • Generations Riviera Maya Gourmet All Inclusive Karisma
  • Generations Riviera Maya Gourmet Karisma All Inclusive
  • Generations Riviera Maya Gourmet All Inclusive by Karisma
  • Generations Riviera Maya Gourmet All Inclusive Karisma
  • Generations Riviera Maya Gourmet All Inclusive by Karisma
  • Generations Riviera Maya All Inclusive
  • Generations Riviera Maya
  • Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
  • Generations Riviera Maya Gourmet by Karisma All Inclusive
  • Generations Riviera Maya Gourmet All Inclusive by Karisma
  • Generations Riviera Maya All Inclusive
  • Generations Riviera Maya
  • Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
  • Generations Riviera Maya Gourmet by Karisma All Inclusive
  • Generations Riviera Maya Gourmet All Inclusive by Karisma
  • Generations Riviera Maya All Inclusive
  • Generations Riviera Maya

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.