Skip to main content
Beginning of main content
4.3 out of 5

"We stayed at Iberostar's Paraiso Beach resort for 6 days in March 2022. We had stayed at Paraiso Lindo in 2013 and had been so impressed that we want ... " More

By a verified traveler on Thu 07 Apr 2022

Enter dates to see availability

Hotel Description

4.5-star beachfront property near Maroma Beach

On the beach

You'll be within half a mile (1 km) of Maroma Beach and 2 miles (3 km) of El Manglar Golf Course with a stay here. Tres Rios Ecopark and El Camaleon Mayakoba Golf Course are within 9 miles (15 km).

All-inclusive

This smoke-free property features a golf course, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 7 restaurants and perks like free buffet breakfast and free valet parking.

Free WiFi, balconies

In addition to flat-screen TVs with satellite channels, the 424 guestrooms offer free WiFi and balconies. Other amenities include minibars, coffee/tea makers, and video-game consoles.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$248* Per night/room May 19 - May 20

Double near the pool

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite, Beachside (Beach Access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double near the pool

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Paraiso Beach All Inclusive ratings based on 34 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Paraiso Beach All Inclusive

Everyone (14) Couples (5) Family (11)
5 out of 5
We stayed at Iberostar's Paraiso Beach resort for 6 days in March 2022. We had stayed at Paraiso Lindo in 2013 and had been so impressed that we wanted to do another Iberostar resort. The grounds and buildings are beautiful and very well kept. The pools are spacious and gorgeous! We were sorry there wasn't a hot tub, however. The rooms at Paraiso Beach could use some upgrading but were sufficient. We will definitely visit another Iberostar resort in the future.

Posted by , from Rochester on Apr 7, 2022

Was this review helpful to you?
5 out of 5
Bardzo dużo zieleni wokoło co bardzo lubie.Baseny sa bardzo duże i utrzymane w czystosci.Obsluga jest bardzo przyjcielska i bardzo pomocna. Posiłki sa bardzo smaczne i jest duży wybórOgólnie osrodek jest bardzo czysty i zadbany.Polecam wszystkim.

Posted by , from PROSPECT HEIGHTS on Feb 13, 2022

Was this review helpful to you?
4 out of 5

Posted by on Jan 24, 2022

Was this review helpful to you?
5 out of 5
Surprised how much we liked this resort. The Paraiso Beach is about 300 rooms adjacent and part of 4 or 5 other similar resorts, so it is really a large 1500 room resort. There are tons of pools, lots of places to eat, and plenty to do if you want to do more than lay on the beach and next to the pool. My expectations for food at buffets is very low, but the food here was good, my picky wife would actually eat at the buffets, which usually doesn't happen. The restaurants that require reservations are great and it is a big step up in food quality over the buffets. Our room was large, very nice, and very clean. All of the staff we interacted with was great, really great, like how do they get so many good people to work for them great. We will definitely go back and take kids for spring break. And it was very, very affordable, I can't believe how cheap. Loved the place, liked it much better than the Moon Palace.

Posted by , from Sandy on Oct 23, 2021

Was this review helpful to you?
3 out of 5
I stayed here with my husband and 2 kids. From August 20th-24th. At first we arrived at 10 am and they wouldn’t give us our room because it wasn’t ready till 3pm. Then we went to have lunch and a lot of the buffets weren’t open till 1230 pm. After we had to wait till 3 to get our room. Later we had a employee ask us if we would like to take a tour to the next door resort the next morning and in return we would get $150 iberostar cash. We agreed. The next morning they took us next door to had breakfast and then took us to a lobby and try to convince us to become members for 10,000 dollars. We declined and they seem to be upset because they had already spent 2-3 hrs with us. We did get our íberostar cash but only was $100. The next day we tried to use to the camp star daycare and it was only for reservations only. Also restaurant you only get 1 every 3 days you stay. We stayed 4 nights and only got to reserve one. The buffet was pretty good but the staff seemed over worked. The beach was dirty and closed the first days due to hurricane. I would not recommend this hotel. I personally didn’t like it.

Posted by on Aug 26, 2021

Was this review helpful to you?
5 out of 5
I loved it, the hotel was beautiful, loved the food, the service, everything.

Posted by on Jun 10, 2021

Was this review helpful to you?
4 out of 5
They took good care didn’t explain how activities and things work didn’t realize these signs explained everything until the last day Mexico travel solution was suppose to take us back to the airport never came took our money and then we had to pay for a cab the entertainment and staff were great enjoyed the buffet and the pool over all was a great time

Posted by on May 17, 2021

Was this review helpful to you?
5 out of 5
The staff work extremely hard to give you a amazing experience. Their entertainment staff is impeccable. They work day and night to create a memorable experience. I would highly recommend this resort. I stayed at Parisio Beach and it was great. The buffet food sometimes got repetitive but make sure you book at all the restaurants they have so you can try something different.

Posted by on May 13, 2021

Was this review helpful to you?
5 out of 5

Posted by on Apr 14, 2021

Was this review helpful to you?
3 out of 5

Posted by on Apr 1, 2021

Was this review helpful to you?

About the Iberostar Paraiso Beach All Inclusive

Location Carretera Chetumal, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals and snacks included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

  • Kayaking included
  • Windsurfing included
  • Aerobics classes/lessons included
  • Taxes included
  • Gratuities included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Iberostar Paraiso Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Enjoy a summer holiday at Iberostar Paraiso Beach All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free. This 4.5-star Playa del Carmen property is smoke free.

  • 424 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • 4 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Paraiso Beach All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Iberostar Paraiso Beach All Inclusive has 7 restaurants on site.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golfing nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Basketball on site
  • Scuba diving on site

Spa Services

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 25
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Beach
  • Iberostar Beach Paraiso
  • Iberostar Paraiso Beach
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Playa del Carmen
  • Paraiso Beach
  • Paraiso Beach Iberostar
  • Iberostar Hotel Paraiso Beach
  • Iberostar Paraiso Beach Hotel Playa Paraiso
  • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Paraiso Beach All Inclusive All-inclusive property
  • Iberostar Paraiso Inclusive l
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
url importing http://travel.travelocity.com/Playa-del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Playa-del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Playa-del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.