"Just spent 5 days at the Iberostar Del Mar! Overall the trip was good. The staff was great. Food was good lots of options. Only a couple negatives the ... " More
Beachside getaway
You'll be within half a mile (1 km) of Maroma Beach and 2 miles (3 km) of El Manglar Golf Course with a stay here. Tres Rios Ecopark and El Camaleon Mayakoba Golf Course are within 9 miles (15 km).
All-inclusive
This smoke-free property features a golf course, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free WiFi, balconies
The 388 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and free minibar items. Balconies, room service, and coffee/tea makers are also available.
Aug 27, 2019 by Iberostar Paraíso del Mar & Beach
Dear guest, Firstly, we thank you for having chosen Iberostar Paraiso Del Mar as your host to enjoy the Riviera Maya. We are pleased to read that our beautiful facilities and the exceptional service of our team exceeded your expectations. Furthermore; we are happy to know that our efforts have been worthwhile, and you have taken home unforgettable memories of your vacation with us. Regarding The Club program, we would like to mention that it was created to honor the loyalty of our guests and to offer them special benefits. We truly appreciate your feedback as it allows us to identify the specific areas where we can improve. You can be sure that we will forward all your comments to the areas involved for a proper follow up. It is important to mention that our trained staff is daily carrying out the removal of seaweed, these works, are carried out in collaboration with local authorities, always respecting schedules to avoid disturbing turtles and other fauna of the place. We thank you for highlighting the efforts of our team, who strives to keep our beach beautiful and in tip-top conditions for our guests. We look forward to welcoming you once again on your next visit to Mexico.
Apr 21, 2018 by Quality Manager
Thank you for having chosen IBEROSTAR Paraiso del Mar for your recent vacations and for taking the time to share your review with us. We are truly glad to read that you chose our resort to celebrate your wedding anniversary,and we are happy to know that you had a great time thanks to our beautiful facilities, the exotic atmosphere, and the beach. It is in our hope to welcome you and your husband once again for another romatic getaway. Sincerely,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Iberostar Paraiso Del Mar All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Paraiso Del Mar All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free. This 4-star Playa del Carmen property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Iberostar Paraiso Del Mar All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.
El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.
Don Alfredo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
El Puerto - This steakhouse serves dinner only. Reservations are required.
Room service (during limited hours) is available.
Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) to US citizens staying 3 nights or more through March 31, 2021. Rapid antigen screenings for COVID-19 are available by appointment for all other bookings (surcharge). PCR screenings for COVID-19 are also available for a surcharge. Guests will be advised of the health screening options on arrival, and will be able to schedule appointments in advance.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 15 years old. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.