Within 6 miles (10 km) of this property, you'll find Dolphin Discovery and Shark Beach. Norte Beach is within 6 miles (10 km) and Las Americas Cancun Mall is within 12 miles (20 km).
This smoke-free property features free water park access, a full-service spa, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 670 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, memory foam beds, and Smart TVs with cable channels.
Feb 10, 2020 by Ana Barajas
Apreciable huésped, Nos es muy grato haber tenido el privilegio de recibirlos en Grand Palladium Costa Mujeres Resort & Spa. Nos complace saber que su estancia estuvo en los niveles de calidad esperados y que ha pasado momentos geniales. Esperamos tener la oportunidad de recibirlos nuevamente muy pronto. Saludos cordiales, Ana Barajas Hospitality Manager Assistant
Aug 28, 2019 by Ariadna Camarena | Hospitality Manager
Dear Guest, Thank you for taking the time to rate us with 5 of 5 stars in Expedia. We are thrilled that your stay with us fulfilled your expectations. We invite you to come back soon to keep enjoying of our modern facilities and the excellency in the service that characterized us. Best regards, Ariadna Camarena Hospitality Manager
Aug 7, 2019 by Ariadna Camarena Hospitality Manager
Dear Guest, It is very sad to realize by this media that your stay did not meet your expectations. We would like to know the aspects that you consider we can improve, so please do not hesitate to contact us and share your point of view with us as we gladly accept any suggestions. Best regards, Ariadna Camarena Hospitality Manager
Jul 24, 2019 by Ariadna Camarena Hospitality Manager
Dear Guest, Thank you for choosing Grand Palladium Costa Mujeres Resort & Spa as hos for your recent vacations and especially for taking the time to share with us a five-star review in Expedia. We appreciate your excellent rating about the experience you have lived in our new facilities, while enjoying our infinite indulgence services. Also, we want to clarify that the presentation to know the benefits of our Travel Club is an invitation, you are not obligated to attend the tour, the breakfast or the presentation. We invite you to return for your future holidays. Cordially, Ariadna Camarena Hospitality Manager
Jul 23, 2019 by Ariadna Camarena Hospitality Manager
Dear Guest, Thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your holidays. We appreciate your excellent rating about the experience you have lived in our new facilities, while enjoying our infinite indulgence services. We invite you to return for your next holidays in Cancun. Kind regards, Ariadna Camarena Hospitality Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. This 4-star Costa Mujeres property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature memory foam mattresses. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Isla Blanca (ShowCooking) - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).
8 outdoor tennis courts and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia Spa & Wellness has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.