See all properties
Save

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
4.5-star adults-only hotel near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Reception
4 outdoor pools, pool umbrellas, sun loungers
Reception
Premium bedding, in-room safe, desk, laptop workspace
Beach
Reviews
7.6

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive
  • Popular LocationIsla Mujeres Ferry Terminal86 min drive
  • Popular LocationNorth Beach93 min drive

Room options

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | Premium bedding, in-room safe, desk, laptop workspace

STAR Class Junior Suite Ocean View

10/10 Exceptional
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom | View from room

Directors Suite One Bedroom

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.6/10 Excellent
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

7.5/10 Good
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, in-room safe, desk, laptop workspace

STAR Class Directors Suite One Bedroom

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
On private beach
Pool
Breakfast included
All inclusive
3.8 out of 5, Good, (759)
The price is $446
per night
$446 total
includes taxes & fees
Jun 10 - Jun 11
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

About the neighborhood

Costa Mujeres

Costa Mujeres retreat .At this Costa Mujeres hotel, you'll be within 3 miles (5 km) of Playa Mujeres Golf Club and 6 miles (10 km) of Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 15 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Dolphin Discovery - 93 min drive
  • North Beach - 93 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • Spaces Restaurant - 5 min drive
  • Isla Blanca - 5 min drive
  • La Cocina
  • Guy's Burger Joint - 6 min walk
  • So Cal Gourmet Food Emporium - 1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5-star adults-only hotel near Playa Mujeres Golf Club
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres hotel is smoke free.

  • 380 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

How close is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only to the airport?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is 21 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Jun 16, 2024 start from $417.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have an airport shuttle?

Airport shuttle services are not available at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only.

How close is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only to the beach?

This hotel is 9.7 mi (93-min drive) from North Beach and 12.9 mi (27-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free breakfast?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, there is no casino at this hotel, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This hotel offers free self parking and valet parking.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only features 4 outdoor pools. Pool access starts at 7:00 AM.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a restaurant?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is home to So Cal Gourmet Emporium, which features international cuisine.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a spa?

Yes, this hotel has a spa.

How close is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only to downtown Costa Mujeres?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is 0.1 mi away from Costa Mujeres.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 409 reviews" "
Rating 8 - Good. 74 out of 409 reviews" "
Rating 6 - Okay. 53 out of 409 reviews" "
Rating 4 - Poor. 46 out of 409 reviews" "
Rating 2 - Terrible. 49 out of 409 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Darrell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
For starters what is not explained is that the hotel requires a “credit card,” not a debt card, to hold on file; this is so they can automatically bill if you happen to buy purchase something that is not included. This was not mentioned during booking and caught me totally off-guard because I tend not to travel with my credit cards. The room - during booking I requested a Jr. King Swim-up Suite. Once we were took to our we saw that it was a Jr. Double Swim-Up Suite. We inquired about the difference and was told that this is all that was available. I was denied a refund of the difference or comp’d upgrade. The manager stated “the room is only a request and not a guarantee, and they reserved the right to modify a booking as needed”. We called Expedia to resolve this matter, however, the hotel manager refused to answer the call because it was after the business hours of 5 PM. We never received the room we requested or compensation during our stay. Lastly, the first night we seen creepy crawlers in our room; specially, a baby lizards and a few flying insects. Night 3 - upon returning from an all day excursion when we enter the bathroom, there were several cockroaches. Service - We requested the room to be serviced each morning and only received it one day during our stay. We were instructed to contact the concierge to get fresh washcloths and towels however doing so did nothing. Ultimately, we walked to the front desk to get enough fresh washcloths and towels for the duration.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river and swim up bar!
Stayed 5 nights in Feb 2024

2/10 Terrible

Sierra

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
Honestly, you couldn't pay me to go back. Just take your money and flush it down the toilet, because that's what you are doing if you book this property. Dirty, no hot water, the food wasn't edible, the drinks were not only weak but you couldn't even get service on the property, and good luck trying to just ask for a bottle of water. The only time we received good food or service was when we paid extra for something. A cabana or an uncharge at a restaurant. The restaurants are open very weird hours and there was one day around 3pm or 4pm where we tried 4 different places and no one would give us food. The beach is beautiful but that's about all. I have stayed in hundreds of hotels and resorts and this is the worst one by far.
Stayed 3 nights in Feb 2024

4/10 Poor

Lianna

Stayed 4 nights in Feb 2024

10/10 Excellent

Neil

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a great place for a vacation
Stayed 3 nights in Jan 2024

10/10 Excellent

Carissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at Planet Hollywood. We had such a great experience the first time we came back. Star Class is worth the money. Dinner reservations are always taken care of and having a concierge for anything you need is great. We stayed in the adult scene side which we enjoy because our kids are grown and we can relax if we want. We still have access to the family side and all the restaurants there. We will be back again!!
Stayed 6 nights in Jan 2024

8/10 Good

Kayonna

Traveled with group
The over all stay was great outside of our room looking like it was a show room ( we didn’t have no cover to our lock or a room # on the door ) and i told them it was my 30TH bday upon stay they didn’t do anything for my bday we had a complimentary bottle of wine that i had to keep inquiring about & kept being told someone was bringing to the room i didn’t get it til my last night stay .. the food options were great , pools were clean & always something to do
Stayed 3 nights in Jan 2024

8/10 Good

Shiniqua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful!!!! The only problem for me is the food quality and taste….I ate at the burger joint for the best in option! Someone picked up my sunglasses, who ever did was not honest about turning them in to lost and found😡
Stayed 3 nights in Jan 2024