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City Express by Marriott Chetumal

3.0 star property
3-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

City Express by Marriott Chetumal

Photo gallery for City Express by Marriott Chetumal

Lobby
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Overview of City Express by Marriott Chetumal

Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084
  • Popular LocationPayo Obispo Zoo4 min drive
  • Popular LocationMuseum of Maya Culture5 min drive
  • Popular LocationChetumal Ferry Terminal7 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)7 min drive

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool
Fiesta Inn Chetumal Hotel
Pool
Free airport shuttle
Parking included
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4.4 out of 5, Excellent, (1003)
The price is $103
per night
$117 total
includes taxes & fees
May 3 - May 4
Fiesta Inn Chetumal Hotel

About the neighborhood

Chetumal

Close to airport.Within 2 miles (3 km) of this Chetumal hotel, you'll find Payo Obispo Zoo and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Palacio Municipal De Othon P. Blanco are also within 3 miles (5 km).

What's nearby

  • Payo Obispo Zoo - 4 min drive
  • Museum of Maya Culture - 5 min drive
  • Palacio Municipal De Othon P. Blanco - 6 min drive
  • Explanada de la Bandera - 6 min drive
  • Chetumal Ferry Terminal - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • McDonald's - 4 min walk
  • Vips - 5 min walk
  • Restaurante Panda Express - 7 min walk
  • Sergio's Pizzas - 7 min walk
  • El Paisa - 8 min walk

About this property

City Express by Marriott Chetumal

3-star hotel with 1 outdoor pools, connected to a shopping center
City Express by Marriott Chetumal offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. A free area shuttle within 10 km is available. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Chetumal. Free self parking is available.

This 3-star Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • 1 conference room
City Express by Marriott Chetumal offers 109 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

How close is City Express by Marriott Chetumal to the airport?

City Express by Marriott Chetumal is 2 mi (8-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at City Express by Marriott Chetumal?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on Apr 21, 2024 start from $79.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does City Express by Marriott Chetumal have an airport shuttle?

Airport shuttle services are not available at City Express by Marriott Chetumal.

How close is City Express by Marriott Chetumal to the beach?

This hotel is 4.3 mi (15-min drive) from Dos Mulas.

Does City Express by Marriott Chetumal offer free breakfast?

City Express by Marriott Chetumal offers free buffet breakfast on weekdays between 6 AM and 10 AM and weekends between 7 AM and 11 AM.

Is there a casino at City Express by Marriott Chetumal?

No, there is no casino at this hotel.

What time is check-in at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at City Express by Marriott Chetumal?

This hotel offers free self parking.

Does City Express by Marriott Chetumal have a pool?

City Express by Marriott Chetumal features an outdoor pool.

Does City Express by Marriott Chetumal have a spa?

There are no spa services available at this hotel.

How close is City Express by Marriott Chetumal to downtown Chetumal?

City Express by Marriott Chetumal is 1 mi away from Chetumal.

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 716 reviews" "
Rating 8 - Good. 272 out of 716 reviews" "
Rating 6 - Okay. 115 out of 716 reviews" "
Rating 4 - Poor. 32 out of 716 reviews" "
Rating 2 - Terrible. 35 out of 716 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

8/10 Good

Azalia, Orange Walk Town

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Like that the walking distance from the Mall. The pool needed to be clean as it had a lot of leaves on it. Wish there was a refrigerator in the room.
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Poor Customer Service
The staff was very unprofessional and even dishonest. There was loud noise in the room next door which kept up my family. I informed the front desk and all they said is that they have to wait until the manager came in. I waited and then they told me I needed to submit a report on the website.
Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing and very convenient location. Always prefer to stay here because the mall is just a few steps away.
Stayed 1 night in Jan 2024

6/10 Okay

Mercy

Traveled with family
Liked: Staff & service
There's not much variety at the breakfast and also the lobby didn't smell good.
Stayed 1 night in Jan 2024

6/10 Okay

Joshua

Stayed 1 night in Dec 2023

6/10 Okay

Jeaneane

Traveled with group
Stayed 1 night in Dec 2023

10/10 Excellent

Roberto

Traveled with family
It is conveniently located to the mall.
Stayed 1 night in Dec 2023

6/10 Okay

Pedro, Miami

Business traveler
Average hotel. It was clean which is important. It had no mini fridge. The tv was small and it wasn’t a smart tv (no Netflix, etc). The staff was polite and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and had a great time! I enjoyed the gym, the comfy bed and pillows, awesome water pressure, breakfast was ok! Staff friendly and kind
Stayed 1 night in Dec 2023