Within a 15-minute walk of the resort, you'll find Paradise Beach and Playa Mia Grand Beach and Water Park. Mr. Sancho's Beach Club and San Francisco Beach are also within 3 miles (5 km).
A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this luxury resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor tennis courts and get free self parking.
Free WiFi, comfy beds
Boasting comforts such as Select Comfort beds and Egyptian cotton sheets, the 266 guestrooms offer thoughtful touches like bathrobes and slippers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and iPod docks.
Oct 14, 2020 by Management area
Dear Zn We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.
Dec 6, 2019 by Management area
Dear guest Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was perfect. We remain at your service
Oct 29, 2019 by Management area
Hello Thank you for your comments. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Regards
Sep 14, 2019 by Managementa area
Dear Guests It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your rating as it shows our consistency in maintaining the Secrets Resorts brand standards. Your feedback has been shared with the team as a motivation to keep up our work. I remain at your service Eduardo Betancourt
Jun 7, 2019 by Management area
Hello Mr. Brad, we were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to having the pleasure of having you back home in the near future. I remain at your service Eduardo Betancourt
Jun 8, 2019 by Management area
Dear Guest. We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. I remain at your service Eduardo Betancourt
Jun 8, 2019 by Management area
Dear Guest We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior to your arrival, we will be happy to assist you. I remain at your service Eduardo Betancourt
May 12, 2019 by Management area
Dear Guest We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. Regarding the snorkel gear as you know it is a complimentary service we offer to our guests. We hope you can visit us soon again, please do not hesitate to contact me if you need assistance prior to arrival. I remain at your service Eduardo Betancourt
All-inclusive room rates at Secrets Aura Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Some rates at Secrets Aura Cozumel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Secrets Aura Cozumel offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. Public spaces have free WiFi. A business center and limo/town car service are available. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the luxury Secrets Aura Cozumel. Self parking and valet parking are free. This 4.5-star Cozumel resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Secrets Aura Cozumel offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
3 outdoor swimming pools are on site along with outdoor tennis courts and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the sister property is limited and subject to availability. Some restaurants might not be granted.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.