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Papaya Playa Project

4.0 star property
4-star beachfront hotel near Tulum Beach

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Photo gallery for Papaya Playa Project

Casita Loft Ocean View | View from room
Front of property
Casa Palapa | In-room safe, individually decorated, individually furnished
Casa Palma | In-room dining
Casita Ocean View | Beach/ocean view
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • PoolPoolPool
  • On private beach
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
  • Popular LocationTulum Beach18 min walk
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso8 min drive
  • Popular LocationTulum Mayan Ruins11 min drive

Room options

Casa Palma

  • 3229 sq ft
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Coco

  • 2906 sq ft
  • Ocean view
  • Sleeps 10
  • 5 King Beds

Casita Loft Ocean View with Pool

  • 2325 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Arena

  • 2260 sq ft
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Viento

  • 17653 sq ft
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

Casita Ocean View with Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Palapa

  • 18503 sq ft
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Cabaña Jungle View 1 Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Cabaña Ocean View 2 Beds

  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Casita Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabaña Ocean View 1 Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Casita Jungle with Pool

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

Casita Jungle Rooftop Pool

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Tulum

Beachfront retreat .Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Tulum Beach and Playa Paraiso. SFER IK and Tulum National Park are also within half a mile (1 km).

What's nearby

  • SFER IK - 1 min walk
  • Tulum Beach - 18 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • Kin Toh - 2 min walk
  • Papaya Playa Beach Club - 2 min walk
  • Mateos - 6 min walk
  • El Tabano - 19 min walk
  • Potheads - 4 min walk

About this property

Papaya Playa Project

4-star beachfront hotel near Tulum Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Papaya Playa Project you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 1 floor
  • 87 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Nightclub
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Papaya Playa Project offers 87 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Nightclub
  • Playground
  • Surf lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papaya Playa Project

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

How close is Papaya Playa Project to the airport?

Papaya Playa Project is 28 mi (56-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Papaya Playa Project?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Papaya Playa Project on Jun 2, 2024 start from $301.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Papaya Playa Project have an airport shuttle?

Papaya Playa Project offers an airport shuttle 24 hours a day, on request, for a charge of USD 135 per vehicle, one-way.

How close is Papaya Playa Project to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Papaya Playa Project offer free breakfast?

Papaya Playa Project offers free continental breakfast every day from 7:30 AM to noon.

Is there a casino at Papaya Playa Project?

No, there is no casino at this hotel.

What time is check-in at Papaya Playa Project?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Papaya Playa Project?

This hotel offers free self parking.

Does Papaya Playa Project have a pool?

Papaya Playa Project features 2 outdoor pools. Pool access starts at 8:00 AM.

Does Papaya Playa Project have a restaurant?

Yes, there is a restaurant on site.

Does Papaya Playa Project have a spa?

This hotel has a spa, which features beach massages, Ayurvedic treatments, and facials.

How close is Papaya Playa Project to downtown Tulum?

Papaya Playa Project is 2.5 mi away from Tulum.

Papaya Playa Project Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 166 out of 312 reviews" "
Rating 8 - Good. 55 out of 312 reviews" "
Rating 6 - Okay. 31 out of 312 reviews" "
Rating 4 - Poor. 27 out of 312 reviews" "
Rating 2 - Terrible. 33 out of 312 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Magical
Stayed 9 nights in Sep 2023

4/10 Poor

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Elad

Stayed 3 nights in Aug 2023

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for nature people lovers .
Stayed 4 nights in Aug 2023

6/10 Okay

Robert

Stayed 3 nights in Jul 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
PPP
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
Stayed 1 night in Jul 2023

4/10 Poor

Mark

Traveled with partner
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
Stayed 3 nights in Jul 2023

10/10 Excellent

MARISLEIDYS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at papaya playa. It was amazing. The hotel is beautiful and the rooms are beautiful as well. We stayed at a roof top pool and it was well worth the upgrade. I am so glad I upgraded. The cabanas a beautiful but too small and simple for my taste but also very beautiful & Cozy. The food is great. Drinks and food are a little pricy. Coming from Miami I expect this type of price from Miami but coming from tulum it was a little pricy. Overall great stay the food amazing the service Amazing. Javier was the person that helped us through our entire stay and he was always available & he even recommended so many amazing places to eat and to go. He made us a little guide. He also helped up get some scooters to go around town and we enjoyed that as well. Overall again great stay & I would recommended it everyone to have the tulum experience this is the place to go.
Stayed 4 nights in Jun 2023

2/10 Terrible

George

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever stay here!!! first they put us on a lower category room, they didn’t want to refund for their mistake, in addition there’s was no running water … stank all nite, for an overpriced hotel I rather stay elsewhere where the service is right.. so bad I checkout out early and didn’t care about refunds for my second room