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Alaya Tulum

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout drapes, rollaway beds, free WiFi
On the beach, white sand, sun loungers, beach towels
Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout drapes, rollaway beds, free WiFi
Suite, 1 King Bed, Beach View, Oceanfront | View from room
Villa, Garden View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture11 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)112 min drive

Room options

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout drapes, rollaway beds, free WiFi

Suite, 1 King Bed, Beach View, Oceanfront

10/10 Exceptional
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Suite, Balcony, Partial Ocean View

8.6/10 Very Good
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

10/10 Exceptional
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, rollaway beds, free WiFi

Room, 2 Double Beds, Partial Ocean View

9.2/10 Wonderful
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

8.6/10 Very Good
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.5/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony | In-room safe, blackout drapes, rollaway beds, free WiFi

Family Villa, Balcony

10/10 Exceptional
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

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$500 total
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About the neighborhood

Tulum

On the beach.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • La Taqueria - 10 min walk
  • Casa Jaguar - 9 min walk
  • Cenzontle - 9 min walk
  • Gitano - 7 min walk

About this property

Alaya Tulum

3.5-star beachfront hotel near Tulum Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and a terrace are also featured at Alaya Tulum. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 20 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Languages

English, Spanish

Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Airport shuttle fee: USD 360 per vehicle (roundtrip, maximum occupancy 5)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

How close is Alaya Tulum to the airport?

Alaya Tulum is 29.6 mi (62-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Alaya Tulum?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Alaya Tulum on May 28, 2024 start from $184.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alaya Tulum have an airport shuttle?

Alaya Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 360 per vehicle, roundtrip.

How close is Alaya Tulum to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Alaya Tulum offer free breakfast?

Free breakfast isn’t provided at Alaya Tulum, but cooked-to-order breakfast is offered for a fee of between USD 15 and 30 per person.

Is there a casino at Alaya Tulum?

No, there is no casino at this hotel.

What time is check-in at Alaya Tulum?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Alaya Tulum?

Free parking is not available at this hotel.

Does Alaya Tulum have a pool?

Alaya Tulum does not have a pool.

Does Alaya Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Alaya Tulum have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, facials, and mani/pedis.

How close is Alaya Tulum to downtown Tulum?

Alaya Tulum is 4.6 mi away from Tulum.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 264 out of 317 reviews" "
Rating 8 - Good. 37 out of 317 reviews" "
Rating 6 - Okay. 7 out of 317 reviews" "
Rating 4 - Poor. 3 out of 317 reviews" "
Rating 2 - Terrible. 6 out of 317 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Good location
Stayed 8 nights in Feb 2024

10/10 Excellent

Cale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the treehouse style places.
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia, Denver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit but won’t be the last. Loved it.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Korosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and services. Right on the beach and close to everything without the noise.
Stayed 2 nights in Sep 2023