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Cielo Maya Beach Tulum

4.0 star property
4-star beachfront hotel near Soliman Bay

Choose dates to view prices

Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, sun loungers
Terrace/patio
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationCenote Manatí1 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationXel-Há Park10 min drive

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

10/10 Exceptional
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Garden Area

8.2/10 Very Good
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.5/10 Exceptional
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

10/10 Exceptional
  • 645 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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$49 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Tulum

On the beach.Within a 15-minute walk of the hotel, you'll find Soliman Bay and Tulum National Park. Also, Cenote Manatí is within half a mile (1 km) and LabnaHa Ecopark Adventures is within 3 miles (5 km).

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 27 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 9 min drive
  • Chula Vista - 10 min drive
  • Starbucks - 8 min drive

About this property

Cielo Maya Beach Tulum

4-star beachfront hotel near Soliman Bay
Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities like snorkeling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool, and a rooftop terrace.

This 4-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cielo Maya Beach Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

How close is Cielo Maya Beach Tulum to the airport?

Cielo Maya Beach Tulum is 32.1 mi (61-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on Jun 1, 2024 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cielo Maya Beach Tulum have an airport shuttle?

Cielo Maya Beach Tulum offers an airport shuttle 24 hours a day, for a charge of USD 140 per vehicle, one way.

How close is Cielo Maya Beach Tulum to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Cielo Maya Beach Tulum offer free breakfast?

Cielo Maya Beach Tulum offers free cooked-to-order breakfast every day.

Is there a casino at Cielo Maya Beach Tulum?

No, there is no casino at this hotel.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Cielo Maya Beach Tulum?

Free parking is not available at this hotel.

Does Cielo Maya Beach Tulum have a pool?

Cielo Maya Beach Tulum features an outdoor pool and a children's pool.

Does Cielo Maya Beach Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Cielo Maya Beach Tulum have a spa?

This hotel doesn't have a spa, but it does offer beach massages, body scrubs, and facials.

How close is Cielo Maya Beach Tulum to downtown Tulum?

Cielo Maya Beach Tulum is 6.2 mi away from Tulum.

Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 432 reviews" "
Rating 8 - Good. 70 out of 432 reviews" "
Rating 6 - Okay. 27 out of 432 reviews" "
Rating 4 - Poor. 15 out of 432 reviews" "
Rating 2 - Terrible. 20 out of 432 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from town centre but easy access by car or taxi .
Stayed 2 nights in Feb 2024

10/10 Excellent

Alfonso

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great definitely will return.
Stayed 1 night in Feb 2024

10/10 Excellent

Joselyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! So beautiful and staff was extremely helpful and so nice especially David. Shout out to him!! The private beach with boardwalk was so nice. Definitely will be booking again when back in Tulum
Stayed 5 nights in Jan 2024

8/10 Good

Lilian

Stayed 4 nights in Jan 2024

10/10 Excellent

Sébastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Staff is so nice!! The restaurant, although a bit pricey, is very good!! Great breakfast options! Be aware, the beach is very rocky as it is illegal to remove coral from the water! But it is very shallow so you can go a ways and find nice spots to swim! There are SUP’s and kayaks for free, which is awesome to enjoy a great sunset or sunrise! Also, it can get a bit noisy if your room is on the first floor, we didn’t mind but an early bird with light sleep might want to ask for an upstairs room! We litterally fell in love with the place and staff and will definitely be back!
Stayed 3 nights in Jan 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cielo Maya had welcoming staff which made our experience very enjoyable throughout our week long stay. The property including our room, beach, parking, restaurant, bar and guest areas were always spotless. There was no issues with water supply. We had a/c in our room, a small fridge and clean drinking water and coffee every day. The breakfast menu was delicious and there was a handful of other places to dine within walking distance. The beach was very private and clean in the hotel area, we walked 6 KM to the tip of the ruins and 4KM the other way to the end of the following bay when we wanted a change of scenery. There was also kayaks that we were able to use at no charge each morning to go snorkeling. We saw many fish and a few rays as well. The hotel was quiet at night and we had great sleeps in the comfy bed. I would recommend staying here and would stay again in the future!
Stayed 7 nights in Jan 2024

10/10 Excellent

Marianela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water with very nice views
Stayed 1 night in Dec 2023

8/10 Good

Jakeema

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the small boutique atmosphere of this place. Free breakfast was a nice touch. The room was very spacious and spotless. The on-site restaurant was ok, but a little pricey and had a limited selection of dishes. The beach was gorgeous, but was extremely rocky and was not very easy to swim.
Stayed 2 nights in Dec 2023